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Steel Lighting Co. Reviews

4.6 Rating 301 Reviews
90 %
of reviewers recommend Steel Lighting Co.
4.6
Based on 301 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5

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Steel Lighting Co. 5 star review on 29th December 2024
Robert
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
208
Anonymous
Anonymous  // 01/01/2019
I like the products. But I received one of my order that was short several parts, I contacted you and notified you about the missing parts. You assured me that you would send them to me asap. It's been a month and I still haven't received them. What would you say about that kind of service?
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Posted 2 years ago
These lights are extremely well made. A very nice, clean look. The reason i gave a 4 star rather than a five star review is 2 out of the four light bulbs broke in shipping.
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Posted 2 years ago
I love that they are made in AMERICA. The quality is exceptional. great company
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Posted 2 years ago
I wanted something a step up from the box store offerings and am glad I went with Steel. The light is very well made. I got it installed and it looks great. I would buy it again without hesitation.
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Posted 2 years ago
Great but bulb does have dimmer. Can I return it (two bulbs) I love your Steel Lightning Co. I will order more in the future.
Steel Lighting Co. 5 star review on 6th December 2022
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Posted 2 years ago
Excellent service. I ordered 5 lights, arrived on time and appear to be great quality. Haven’t installed them yet. Construction is slow.
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Posted 2 years ago
The lights are amazing. Easy to assemble and hang. I was very impressed with the quality of the lights. They really completed the look that I was going for.
Steel Lighting Co. 5 star review on 1st December 2022
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Posted 2 years ago
So impressed with the quality.The U.S. made steel barn light is exactly as shown on web-site. Easy to order and shipped as promised. .
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Posted 2 years ago
lights look good, came on time, easy to put up.
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Posted 2 years ago
Very good product at a good price. Shipping was very reasonable to Hawaii. Will use them again.
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Posted 2 years ago
The quality of your product was awesome but you really need to work on the timeliness of order delivery. It took two weeks before we received an email that our order would be shipped then another week to receive it. Also upon receiving the order we were shorted one part and had to call back to have it sent to us only to receive the incorrect item.
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Posted 2 years ago
Customer Service great and very responsive! Products “top notch” Items received timely and packed appropriately Great experience , I have purchased items three times for a total of six barn lights!
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Posted 2 years ago
We are general contractor in Nashville. I have used them professionally and, most recently, for my personal barn. They have been very responsive and have been a pleasure to deal with. I recommend these guys!
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Posted 2 years ago
I have been an electrician for 10 years and don’t see many quality lighting products built with pride in the USA. Great to see keep up the good work. I love the packaging.
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Posted 2 years ago
Very disappointed. Shipping time has taken a very long time. My order said it shipped. Waited days for an update. Finally called to ask when my order would ship. Was told my order was set on the return table and they don’t know why. Will be another week waiting. Don’t order if you need in a timely manner.
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Posted 2 years ago
Initially a problem with an order but after the second phone call it was resolved perfectly, customer service rep was excellent. The gooseneck light we ordered is beautiful, finished nicely and looks just the picture. Thanks
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Posted 2 years ago
Great customer service and a great product
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Posted 2 years ago
Got marine grade. Very satisfied with product.sensor went bad on one light. Called and service person sent me a new one for free. Received it in 3 days.
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Posted 2 years ago
We are doing our first kitchen reno in our old/new house (built in 1937!). We ordered pendant lights to hang over our island and can not wait to install them. They are the perfect piece for our farmhouse/industrial look!
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Posted 2 years ago
Received a quality product, which was delivered to my door in a reasonable time period.
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Posted 2 years ago
Steel Lighting Co. is rated 4.6 based on 301 reviews