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Steel Lighting Co. Reviews

4.6 Rating 301 Reviews
90 %
of reviewers recommend Steel Lighting Co.
4.6
Based on 301 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5

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Steel Lighting Co. 5 star review on 29th December 2024
Robert
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
208
Anonymous
Anonymous  // 01/01/2019
This purchase was my first experience with the company. I wish I had learned of your products long ago. Order process was very easy and my initial ordering errors were easily and pleasantly corrected by your customer service representative. The fixture arrived in excellent condition very rapidly and is now installed and operable. An exceptional product at a very reasonable price. Many thanks.
Helpful Report
Posted 1 year ago
The product is of very high quality and installation was straight forward. In the future the four inch electrical box should be a mandatory inclusion as such a box with four mounting holes is not a common item in most electrical supply stores.
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Posted 1 year ago
really like the gardenia barn lights. very nicely made, and I thought a very good value. very good service, I received the lights within just a few days of ordering.
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Posted 1 year ago
Absolutely easy ordering process and received the light in perfect condition within 2 days.
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Posted 1 year ago
Would prefer the hardware to be black screws,rather than the chrome ones given. Happy with the light fictures.
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Posted 1 year ago
The lights I purchased look great, but customer service was AWFUL! I left SEVERAL messages over 2 days, as I had questions about some of the lights before making my purchase, and NEVER got a call back. So I did not purchase as many as I would have and bought them elsewhere.
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Posted 1 year ago
Today I attempted to assemble my lights. I am unable to get the Covernut to thread to the socket to finalize assembly for installation. I look forward to a remedy to be provided by Steel.
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Posted 1 year ago
Cecilia gave us GREAT customer service! She totally resolved our issue immediately! Great looking barn lights!
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Posted 1 year ago
I like the fact that the fixtures are made in America. They are perfect.
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Posted 1 year ago
Was very happy with the barn lights we purchased. We had an issue with one and Steel lighting was quick to respond and make good.
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Posted 1 year ago
I deducted one star because mounting screws provided were stainless and not matte black.
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Posted 1 year ago
It looks very nice, and my experienced electrician thought so too. Two comments: I already had a fan/light installed so I didn’t need the electrical box. Second, the mounting plate that came wasn’t quite wide enough to cover the opening in the wood frame around the box. Both of these installation issues could be covered under “other info” in a video of installation directions.? My electrician had a wider plate to cover the wider diameter on hand, and then used your plate as a covering over it. I am glad he had the expertise and products on hand to make your product installation look easy!
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Posted 1 year ago
I couldn't say enough good things about this company! The quality of their product is absolutely great! Very well made and they look so great installed. We ordered one light and were so impressed we ordered 2 more. They look great! We wanted to have them installed on our shop for an event and emailed them. They got right back to us and got our lights out in time. Super quick shipping and great packaging. Like I said, I couldn't say enough good things. I literally don't have a single complaint. Great quality, great service, great everything! Super impressed!
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Posted 1 year ago
Lights fixtures are very nice but I did find some small imperfections in the finish, very minor but present, overall I am satisfied but they should be flawless for the cost. Best part is made in the USA! MAGA!
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Posted 1 year ago
Purchased three flush mounted barn style lights along with two electrical boxes. The lights are perfect and very pleased with the finish and construction quality. Only issue I had was minor with one of the boxes. Pkg of 4 round cover plugs were missing so I’ll get them from a local hardware store. Boxes themselves were just what I wanted and good exterior usage quality. I would purchase from STEEL again!!
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Posted 1 year ago
Love the quality! Bought for house under construction and wanted these quality lights for the front porch! We’ll send pictures later this year!
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Posted 1 year ago
I previously purchased a barn light for our exterior home remodel. And have now followed up with a purchase of 2 Matte Black/Brass Melrose Pendants, 5 Matte Black/Brass Westchester, & 1 Gloss Black Highland Park light that will be installed in our new kitchen & laundry room remodel in a few short weeks. Absolutely delighted in the quality and light output for Steel Lighting! I'm looking forward to see my planning & vision a reality soon!
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Posted 1 year ago
We heard about this company from a client who was very specific his needs. We looked through the site and were very excited to see what they offered. The order process was easy and the shipping was quick. They look amazing. We will definitely order from them again.
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Posted 1 year ago
Excellent product quality and customer service. We are 100% happy with our purchase!
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Posted 1 year ago
You guys did great! We liked our first order of light fixtures so much, we reordered more of them to install across the front of our retail business! Our family business is the oldest, continuously operating "old-school" gas station in the Pacific Northwest, providing complete automotive service and repair! Feel free to contact us later in the year to get photos of your light fixtures, which are already installed and working beautifully, once the building has been repainted into the old retro themed original 1950's era branded logos, etc., thus bringing the color scheme all together! Dan Ward, owner.
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Posted 1 year ago
Steel Lighting Co. is rated 4.6 based on 301 reviews