Steel Lighting Co. Reviews

Name: Steel Lighting Co.
Address: 1235 W. 134th Street, #2, Gardena, CA
Rating: 4.64

4.6 Rating 301 Reviews

90 %

of reviewers recommend Steel Lighting Co.

4.6

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Steel Lighting Co. 5 star review on 29th December 2024

Robert

Steel Lighting Co. 5 star review on 13th December 2024

Anonymous

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased 3 Gardena lamps and 1 Topanga lamp. Received incorrect arm for the Topanga and customer service was fantastic! Shipped out the correct arm next day. Really nice lamps! Will attach photos when house build is completed.”

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Posted 7 months ago

“My Steel Lighting 23" Barn Light met all expectation. Great quality piece.”

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Posted 8 months ago

“The quality of the product is very high - the packaging was on point and thoroughly protected the lamp shade. Definitely recommend! We'll probably order a 2nd once we're ready to replace our other light fixture in the kitchen!”

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Posted 8 months ago

“As always the quality is a cut above the rest.”

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Posted 8 months ago

“We were very pleased with the quality of our lights. My husband is an electrician and he said that they were some of the highest quality fixtures that he has installed. We had an issue with one of our stems and the company quickly responded by sending us a new stem within two days after we made our complaint.”

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Posted 8 months ago

“Lights were perfect! Exactly what my customer wanted.”

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Posted 8 months ago

“Great communication great quick service and shipping, very happy”

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Posted 9 months ago

“My lights are better than expected. They are so robust, nothing cheap, nothing flimsy. Ordering was a breeze, salesperson was excellent. Delivery was quick. Thank you for everything.”

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Posted 9 months ago

“I love the look of the lights. And the light that they cast on the area I’m illuminating. But, less than 18 months after installation, one of the lights has quit working. Ive checked the bulb and the wiring and everything there is ok. This is the first time I’ve had a fixture go bad. And, since it’s winter here, it’s not easy getting up and down off of a ladder to work on the fixture which is 12 feet off the ground. I haven’t checked on the warranty yet. I sure hope it’s covered.”

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Posted 9 months ago

“Lights are very nice, very well made. Everything connect as they should. Would recommend them to anyone.”

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Posted 9 months ago

“What an excellent American made product. The quality is second to none and well worth the price. I would strongly recommend this product to anyone in the market.”

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Posted 9 months ago

“Customer service was great and the light fixture's quality is excellent”

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Posted 9 months ago

“Excellent Service and follow up.”

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Posted 9 months ago

“This is the second Fixture that I have purchased. They are very well made and beautiful. Thanks!”

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Posted 10 months ago

“EXCELLENT product quality. EXCELLENT. You know that term they don't make it like they used to? Well they DO make it like they used to and STEEL lighting sells that top quality thick steel usa made nice product. Very pleased. Price was fair and so glad product was not cheapened to satisfy some cost reduction strategy designed by some CFO looking to get a bonus by cost reductions and making the product cheaper. WANT CHINA? If you want a chinese knockoff at a cheap price. THis is NOT it. I wanted a great quality light at a fair price and was pleasantly surprise. SUGGESTIONS: The whole experience was excellent, however, the installation section where you twist the wires to go through the gooseneck could have been explained better. Was it okay to twist the wires so many times? Should we pre-twist then shove in the pipe? Anyway I did it twisty. BTW I appreciate the matching color mounting box that I bought being of metal and powder coated to match. That makes it. One ding, your color charts could be better on website. I bought green which arrived darker than how it looks glowy on the web. I almost didn't buy from you because the green on website looked too bright and cheap. It ended up near British racing green, a classic color, which is what I wanted. It is perfect what arrived. If in doubt reference the Pantone library. Some of us have those books and it would have been nice to know a pantone color for that green. Or others. SO I LOVE the light. Please don't change it. Don't hire a CFO, they kill companies. Keep building great products. I will be back for more. Over and out. Dave”

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Posted 10 months ago

“solid product, have not installed yet........”

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Posted 10 months ago

“I am really happy with the product, and really impressed with the process. My items arrived really well packaged, really quickly, and with none of the surprise fees that often come with ordering an item into Canada from a US supplier. Would happily order again (but I won’t have to, these things are built solid!)”

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Posted 10 months ago

“We have not yet installed these on our new construction. But previous purchased fixtures have been great. I do have one (previously purchased) fixture that tends to turn with the wind occasionally and that's why I opted for the straight vs gooseneck.”

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Posted 11 months ago

“Appears to be an excellent product, made with very good materials, nothing on the cheap.”

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Posted 11 months ago

“I just returned a gooseneck stem. You told me in email I'll receive a FULL refund, but I haven't heard a word...like the product, don't like your refund policies. Thad Stewart”

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Posted 11 months ago

Steel Lighting Co. is rated 4.6 based on 301 reviews