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Steel Lighting Co. Reviews

4.6 Rating 301 Reviews
90 %
of reviewers recommend Steel Lighting Co.
4.6
Based on 301 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5

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Steel Lighting Co. 5 star review on 29th December 2024
Robert
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
208
Anonymous
Anonymous  // 01/01/2019
Love the lights made very well 100% better then the big box stores would buy again
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Posted 2 years ago
the lights we purchased replaced existing Steel Lighting lights and were exactly what we wanted. good quality and timely delivery. thank you.
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Posted 2 years ago
I love my lights. They’re very well made and beautiful. I’m going to order more. Reasonable price and great customer service
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Posted 2 years ago
Go directly to Steel Lighting Co. to make a purchase; do not get disappointed when Amazon says “cannot ship to your area.” Steel’s customer support staff - and in particular Cecilia - are quick to respond to inquiries, knowledgeable, and courteous. She provided quick and accurate assistance when I thought my order hit a dead end. Their products are well designed and sturdy. I purchased a number of goose neck Gardena barn light fixtures and am delighted at the flawless quality. I will purchase more fixtures from Steel Lighting down the road.
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Posted 2 years ago
Outstanding Quality products and exceptional personal customer service, I highly recommend Steel Lighting Co
Steel Lighting Co. 5 star review on 21st October 2022 Steel Lighting Co. 5 star review on 21st October 2022 Steel Lighting Co. 5 star review on 21st October 2022
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Posted 2 years ago
Love the products. I was sent the wrong item recently and received the correct one a week or so ago. I still have not received the return label for the wrong item. I have it boxed up and ready to go. I cannot respond on the return process yet since I have not returned the wrong item because i have not received the return label.
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Posted 2 years ago
I purchased two magnolias and then decided to get two more. I love the brass-look in the interior. It adds style and warmth. Your service was very professional. I couldn’t have asked for more.
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Posted 2 years ago
Love our new light! Perfect over my husband's workbench in the garage. Stylish and functional, easy to install. Fast shipping to Canada. Great job Steel Lighting Co.!
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Posted 2 years ago
Great quality fixtures from this company and great service from time of ordering. Love our new Melrose fixture.
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Posted 2 years ago
I love the light. I only had 1 problem. When I ordered a light for my kitchen, which defaulted to 4” stem. I checked the box to change it to a 12” matte black stem but I only received the 4” stem. I called to tell them about their mistake to see if I could send the 4” back and they can send the correct one. She told me I would have to pay $35 for it.
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Posted 2 years ago
Steel Lighting has an great product and their customer service was excellent. Thank you.
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Posted 2 years ago
high quality product thatwas easy to order….excellent transaction!
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Posted 2 years ago
Excellent customer service when on-line ordering was failing!
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Posted 2 years ago
Perfect for above my tack room door! Thank you!
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Posted 2 years ago
Excellent customer service and a beautiful product. When I asked for information about a delivery date I got a response within hours. That’s almost unheard of these days. It made me feel as though they valued my order as much as I did.
Steel Lighting Co. 5 star review on 21st September 2022
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Posted 2 years ago
I recently ordered 11 lights for my new barn and home exterior. I thought the lights were very nice but I did not feel that the extra $ for each light to be coated in a brass color paint was worth it.
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Posted 2 years ago
Assembly was straight forward, only took minutes. Mounted perfectly, as designed. Fit and finish are fantastic. The finished product is awesome phenomenal!!!
Steel Lighting Co. 5 star review on 20th September 2022 Steel Lighting Co. 5 star review on 20th September 2022
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Posted 2 years ago
My lights arrived on time and not damaged. The install (I had my electrician do this) went smooth. I would recommend this light manufacturer to anyone looking for a well made, quality product.
Steel Lighting Co. 5 star review on 14th September 2022
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Posted 2 years ago
This marks the third time I have bought Steel lights and each time has been an uneventful experience, which is a good thing. In this time of delays, supply chain issues and less than acceptable service, Steel does a great job. Everything showed up as promised, in good shape, consistently good quality and the best part is that the lights are made in this country! Good job and thanks!
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Posted 2 years ago
The lights look amazing and the galvanized steel set against the dark paint scheme is stunning. Now I need to look for more places to install these amazing lights!
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Posted 2 years ago
Steel Lighting Co. is rated 4.6 based on 301 reviews