“
DON'T BUY FROM THIS COMPANY!!!!!!!
WON'T TAKE RETURNS UNLESS YOU CONTACT THEM FIRST, AND THEN THEY DON'T REPLY TO ANY CONTACT.
”
posted 2 years ago
- SB
“
"Returns and Refunds" - NON EXISTENT! That is my one and only experience with online Stein Mart and IT WILL BE ThE LAST!!! Whoever took over the online business - thank you guys for ruining a perfectly wonderful store.
”
posted 2 years ago
- Anonymous
“
NO customer service. Awful merchandise. I elected to donate my items rather than let them frustrate me more with their no working phone number and only store credit on returns and you have to pay for the shipping. DO NOT BUY FROM Stein Mart!!!
”
posted 2 years ago
- Anonymous
“
When I went to the returns area it was written that only a store credit will be given and not a refund to your original form of payment …???
What is up with that negative customer service experience ???
”
posted 2 years ago
- Patricia A Medeiros
“
Terrible refund policy on returns. They only is a store credit using Spotify. Difficult to use gift card. Prices are high as well. Definitely not the Stein Mart where I loved to shop. Not for me unless return policy changes!
”
posted 3 years ago
- Anonymous
“
This company will not accept returns and provide refunds any longer! Clothing is very poor quality compared to prior ownership.
”
posted 3 years ago
- Anonymous
“
Why would I want to buy from Steinmart online services when there are so many reputable online companies which offer hassle free returns with a smile.
”
posted 3 years ago
- KG
“
Unethical. A rip-off. They do not issue refunds for returns, only online credits that can be applied against the purchase of more of their shoddy merchandise. My order was for a $131.95 dress that is a mass of wrinkles. I will never order from Steinmart again.
”
posted 3 years ago
- Anonymous
“
) I will have to pay to make the return despite their, "free returns" plastered all over the checkout screen.
”
posted 3 years ago
- Anonymous
“
I was a fervent Steinmart shopper and so sad they went online. The clothes online are nothing to what they used to be in the stores. The online women's clothes look cheap, faded and something I could find at a second-hand shop. So disappointed in Steinmart. My new go-to online store is Macy's, and they have a fantastic returns policy.
”
posted 3 years ago
- PW
