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Stein Mart Reviews

1.4 Rating 286 Reviews
C
Happiness Grade
C

Customer Service - Average

64.29%
Industry Average
Loved this store when it was a actual brick and mortar, sorry to see such failure at online customer service.
posted 3 years ago - Susan Stanley
I have shopped at Stein Mart for years and will miss the store. And for those who complained about having to wear a mask, grow up! Not sure where to go to buy "Boutique Style at Bargain Prices". Thank you for the many great years of service. I feel for the employees at my store. They have been the best!
posted 4 years ago - Georgia Athearn
My husband an I were shopping there today and a customer service rep named Lynne was so helpful and so good for us - she certainly is one of the best!
posted 4 years ago - Betty Kroupa
Customer service..Patricia was very helpful with placing my order today 5 stars..comforting in this time we are going through to have great customer service...thank you.
posted 4 years ago - S.Crayton
Wanted to give a thank you to Cynaida Tello (ladies mgr) & to Rosetta ( cashier) for their great customer service this week at the Stein Mart in Valrico, Florida.
posted 5 years ago - Valerie Erdelac
I shall definitely return to Stein Mart because of the superb taste and service that Jeniece provided for me.
posted 5 years ago - Anonymous
Years ago I did own a high end clothing and shoe store in Switzerland, so I am very familiar what is a good customer service.
posted 6 years ago - Gabrielle Donato
customer Service is great at this store! friendly, helpful. Love the quality of products and clothing and great prices! My favorite store for sure.
posted 6 years ago - DONNA GREGORY