Steven Eagell Toyota Reviews

Name: Steven Eagell Toyota
Rating: 4.04

4.0 Rating 157 Reviews

76 %

of reviewers recommend Steven Eagell Toyota

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Metrics

4.0

Based on 157 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Steven Eagell Toyota 1 star review on 18th September 2024

Adrian V

Steven Eagell Toyota 1 star review on 21st April 2024

Adrian Fry

Steven Eagell Toyota 1 star review on 9th March 2024

Wayne Nicholson

Steven Eagell Toyota 1 star review on 25th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service. Just before Christmas, I contacted the Luton branch and spoke with Zeshan told him my budget and what I was after and in no time he came through for me. Wow, he was always present to answer any questions I had, he put my heart at ease. He went above and beyond to ensure I was satisfied with my purchase even coming in on his day off to do the handover. Thank you so much Zeshan for your amazing service. I will recommend Steveneagell Luton anytime!”

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Posted 1 year ago

“I want to give Arkham 5 stars for helping me today with a small problem .He is working at Toyota Tamworth Steven Eagell”

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Posted 1 year ago

“Excellent, friendly, helpful, and informed service from Ballal for our pre owned hybrid Yaris He went the extra mile and made our purchase a happy one. Debbie Clifford”

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Posted 1 year ago

“I was invited by Jeff of Steven Eagell Toyota Bedford to attend one of their promotions. I reluctantly went with my family. Little did I know we were going to receive first class service. Jeff was busy with some customers at the time we got there. He handed us to Minhaj Ali, his sales workmate. Minhaj, took us around the showroom, and professionally asked us the right questions and also answered all our questions professionally. He was able to help us make the right decision basing from our open interaction. He even encouraged us to pay the deposit in instalments while we waited for the team to push for the manufacturing process of our chosen vehicle. Minhaj, kept us informed and also helped me synchronise the vehicle to my phone. We generally commend Steven Eagell Bedford team for a good service and friendly service. We promised to visit them soon purely because of the conducive and copacetic service we were offered. We'll done Minhaj Ali, Jeff , sales Manager and the rest of the team.”

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Posted 1 year ago

“I just picked up my new car today. It was a very smooth and pleasant experience. Jaydon was very helpful. Special thanks to Douglas Robson who was as fantastic as ever. In summary, I felt I was there with friends for a cup of tea and at the end had a new car too!”

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Posted 1 year ago

“Took delivery of my second car from St Ives. Dealt with Denny who ensures everything goes as smooth as silk.Delivery promise was fully kept. No pressure.Just fantastic service with a smile.This gentleman comes from the old school and he really does make the purchase a pleasure. Cannot fault the service.Car was delivered home yesterday beautifully valeted. Full marks.”

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Posted 1 year ago

“Lovely staff who are very helpful and friendly. ( Ellie and Roxy deserve a mention) . It always seems to be a very well oiled machine. My car just gets sorted and I carry on with my day”

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Posted 1 year ago

“I had a most professional and courteous customer service from Emily and the team on my visit for a recall check and body damage check last Friday. In fact whenever I go I have the same quality customer service from whoever I see.”

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Posted 1 year ago

“Roxy in Tamworth is amazing in the service department . I wouldn’t ever take my car anywhere else .”

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Posted 1 year ago

“Great customer service Attentive Friendly they go out of their way to please would highly recommend”

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Posted 1 year ago

“We recently bought a new Corolla from Steven Eagell Birmingham. The customer services was excellent from the moment we entered the dealership to purchase our new car. We were met by Emily Walker who was our sales executive. Emily was very professional, well informed and very helpful. She guided us through the purchase of our new car and answered all the questions we asked. Emily was very courteous and highly professional, she is an excellent asset to the company. Finally I would recommend anyone buying a new/second hand car to go to Steven Eagell Birmingham where they will receive an excellent experience. Thank you Emily for guiding and helping us through this process.”

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Posted 1 year ago

“great service from all concerned especially jake gilmore could not have been better very well done would recommend any time the service was spot on”

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Posted 1 year ago

“This is the second car I have purched fr Amy at Steven Eage toyota Tamworth, and the experience was even better than last time. I can't thank Amy and Martin the delivery driver enough for the service provided. Martin got behind due to traffic problems during the day which meant that he finally arrived at my house last night at 12.30!!! That's epic talk about going above and behond. Most people would have given up and rescheduled but not Martin. This company are one of the best I have ever dealt with well done guys Superb!!!”

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Posted 1 year ago

“Had a good experience with service and staff.Especially Mr Telford .He is doing a very good job.Always welcoming and helping. Overall satisfied. I highly recommend Steven Eagle Romford Toyota.”

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Posted 1 year ago

“Toyota Colchester, Fantastic service, first class customer care. If only they were even half as good as this. Pat yourselves on the back guys and gals, top class. Graham”

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Posted 1 year ago

“Went to Steve Eagle in Letchworth....got amazing service...Shauni went over and above to help me what a lovely girl... thanks so much for your help definitely I'll be back 👏”

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Posted 1 year ago

“Dean Robuis who delivered my parts from Toyota is always on time also a very friendly guy, polite, respectful provide good service always helpful.”

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Posted 1 year ago

“The staff were friendly, polite and caring. Thank you,Rosa and the team.”

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Posted 2 years ago

“Bought my new Aygo X from Steven Eagell, Cambridge and received excellent service from Ifthi.”

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Posted 2 years ago

“I would like to commend Karen receptionist on her attitude in being in that position, her dress sence very smart, and her whole manner of address to me as a customer and to others is worth as many stars as allowed. The whole staff approach is always polite,friendly and informative as to have the answers to any problem any customer has.”

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Posted 2 years ago

Steven Eagell Toyota is rated 4.0 based on 157 reviews