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Steven Eagell Toyota Reviews

4.1 Rating 147 Reviews
76 %
of reviewers recommend Steven Eagell Toyota
4.1
Based on 147 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
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Steven Eagell Toyota 1 star review on 18th September 2024
Adrian V
Steven Eagell Toyota 1 star review on 21st April 2024
Adrian Fry
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 25th September 2023
Anonymous
1
Anonymous
Anonymous  // 01/01/2019
I went to the Milton Keynes branch and was helped by Sohrab Ahmed. He was professional and very knowledgeable. It was a pleasure to deal with him and I would definitely go back there when I need another car.
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Posted 5 years ago
Went to have a look at a new car today in Cambridge, Serkan helped us and was very informative without being pushy. Very pleased with how we were treated. Would recommend to others!
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Posted 5 years ago
Bought a 67 plate yaris icon at Northampton this morning. Rachel Wilde was courteous, patient and very professional. Unlike our previous experience at Bristol Street Motors there was no pressure, just a very calm experience. What an asset to Steven Eagell. Well done Rachel.
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Posted 5 years ago
Great experience at Steven Eagell Toyota Peterborough with Christopher Rippon helping us to find the best car. He was very friendly and very well organised. Thanks again.
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Posted 5 years ago
Great experience at Steven Eagell Toyota Peterborough with Christopher Rippon helping us to find the best car. He was very friendly and very well organised. Thanks again.
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Posted 5 years ago
My Wife and I needed another car as we are having twins and when we visited Toyota Ipswich, we actually both loved the car we ended up buying "Honda CRV". We were greeted by a sales executive Chris Button, who was very helpful and professional throughout. Chris made the whole experience smooth and easy and further helped with enquiries after the sale was complete. We would highly recommend Toyota Ipswich.
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Posted 5 years ago
Went to the promotional event today at Steven Eagell Northampton was well impressed with the salesman he explained everything clearly and concisely. Also gave some very sound and valuable advice to myself and my wife. Thank you Bhav for making my purchase of a brand new CHR a very pleasant experience. Very happy customer.
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Posted 5 years ago
I went into Steven Eagell Toyota Kings Lynn yesterday to make an appointment for an MOT test and service for my 8 yr old Auris . I left today having purchased a new Corolla Design , this was quite spontaneous . I first decided to test drive a 2yd old Auris which was great but the salesman suggested I test drive the new Corolla as well. It was so good to drive I wanted to take it home straight away . The salesman was lovely very caring not pushy , explained everything very clearly and answered all my question and queries etc about finance . It was a very good experience so thank you Josh it was a great pleasure doing business with you .The dealership has a promotion this weekend so price was good as well and everything was done to help me get the best deal . I am a very delighted pensioner
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Posted 5 years ago
Salesman mr Jonathan Reeves was very good
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Posted 5 years ago
I wasn't 100% sure what I wanted. Ibrahim was fantastic; he explained absolutely everything in ways that I could understand. He gave me detailed information and explanations. Ibrahim approached us at just the right time, not too soon and not too late. He wasn't in the slightest bit pushy, he just gave us the information we needed and his card to come back to him if we wanted to. We came away the proud owners of a used Yaris Hybrid and can't wait to pick her up. Thanks Ibrahim; you were a star. 5 star!!
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Posted 5 years ago
I was really happy when i got my toyota from steven eagell cambridge. I cant recomend enough the guys from there. Was a pleasure to do business with them.
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Posted 5 years ago
This is my fifth consecutive car purchase from Cambridge Toyota and Steven Eagell Toyota, but my first with Serkan Degirmenci. The sales person I ordered my Corolla with has left the company so Serkan did the hand over with me and was very helpful and explained everything fully to me. Super service and thanks again Serkan.
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Posted 5 years ago
Serkan helped me choose the right car, ensured I understood all the processes and details. Now I'm a very happy and proud owner of an 18 month old auris. Thank you.
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Posted 5 years ago
I visited steven eagell in Letchworth in the last two weeks to change my car for a new model, the service here was fantastic from the moment I walked in I felt very welcome and was offered retrshments, my car salesman was called Nathan he was extremely helpful, freindly and polite and explained things to me clearly as some things I didn't understand ..the manager was also really friendly and welcoming I would totally recommend this company...and I love my new car ! thank you Nathan and team
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Posted 5 years ago
We had been looking to update our car for a while & experienced the service provided to a friend when purchasing her new car. the service was thorough, but not pushy, hence the reason I had perused their web site for a used car. The ideal vehicle was available with the best HP compared to others. Daniel was honest & thorough, although we felt we could have walked away before deciding. All the details were provided quickly in a very comfortable friendly setting. I am happy to say with a big thank you to Daniel that we now have the ideal car, done and dusted within a week. Thank you.
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Posted 5 years ago
Mis diagnosing the car which resulted in engine failure then denied it all. Failing to do a proper service on the car not changing filters etc which now explains why the engine is in the state it’s in. Trying to get you change pads and discs when they are perfectly fine and saying your tyres are illegal when they’re perfectly fine. I could go on. Don’t trust these people.
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Posted 5 years ago
We’ve just bought a CHR Dynamic from Cambridge and have got to say, the moment we stepped into the showroom, we were made to feel very welcome. The staff were very friendly and helpful. It was Bradley who we dealt with, and we found him very knowledgeable, helpful and professional. Thankyou Bradley
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Posted 5 years ago
Having purchased and serviced cars at Steven Eagell Toyota in Milton Keynes it was my first choice when I needed to replace my car. I've always liked the IQ which they managed to source for me. With the model no longer being manufactured I was over the moon with the car they found. It was such an easy process from start to finish with nothing being too much trouble. Thank you and see you again soon when the youngest daughter is on the look out for her first car.
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Posted 5 years ago
Only considered thinking about changing my car this morning. Popped into Steven Eagell this afternoon for a chat. Was very fortunate to get the full attention of Paul Phillips who covered all the details that I required and showed me several vehicles that met my requirements. I was not under any pressure at any time. Good to see and chat to Shane Miller again. In the end I made an impulse buy with a very good deal. Good to get it sorted. Looking forward to exchanging cars next week.
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Posted 5 years ago
So very happy with my service at Toyota kings Kynn ... kaz kamble was wonderful so help full I would say above his duty , and his fellow workers .Helped us though everything kind ,funny , helpful, could not have wished for anyone better to help us . Well done one your staff are just so caring and kind and lots off coffee lol Thank you very much for all your help and well done . I have my car and so happy with it LOVE THE RED . susan nash x
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Posted 5 years ago
Steven Eagell Toyota is rated 4.1 based on 147 reviews