Steven Brown Art Reviews

Name: Steven Brown Art
Rating: 2.62

2.6 Rating 143 Reviews

38 %

of reviewers recommend Steven Brown Art

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Metrics

2.6

Based on 143 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered sadly without reading reviews as have had his items in the past and were really good unfortunately I placed a order and have never received my goods or a refund they never answer emails or the phone and when u contact them on Facebook they block you disgusting company still taking peoples money with no sign of goods DONOT BUY FROM THEM”

Helpful Report

Posted 1 day ago

“❗️Be aware of this company if you need to activate a return. It went into liquidation in 2019 and dissolved entirely in 2022. DGD Ltd owns the rights to the company. My mum is being completely ignored with all email communication ❗️ Only giving it 1 star because I can’t give it zero.”

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Posted 2 weeks ago

“Have emailed a few times about a order I received broken ...no reply from them .won't be buying again”

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Posted 1 month ago

“Have been purchasing art etc for many years all excellent! Except for latest canvas 40/40 £200 ! It is warped ! Rang customer care 9 times....no answer! Emailed roughly 14 times only to be told be dealt with 3/4 working days! I first made contact 21st October!!! this is not good enough customer care is terrible just ignoring complaint !”

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Posted 1 month ago

“Bought a lovely blanket. After 14 working days it didn’t arrive. No responses to emails in over ten days, apart from an automated one. Plus phone number disconnects. I wouldn’t buy again from them.”

Helpful Report

Posted 1 month ago

“Ordered print , lost before it got to me. I can get no reply either by phone or email. I would never use again.”

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Posted 1 month ago

“been waiting for a replacement rug since October as mine is damaged still not received the replacement emailed and phoned them with no answer very disappointing just want my money back and I can't even do that as there not answering”

Steven Brown Art 1 star review on 13th November 2024

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Posted 2 months ago

“Do NOT buy Unable to make contact with the site about print paper faults on collector edition prints Phone calls diverted and NEVER connect Emails - fail to deliver Is this a rogue site? Unable to communicate with a subsidiary producer?”

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Posted 2 months ago

“I contacted Recovery Hacker 101 after falling victim to a phishing scam and losing a significant sum of Bitcoin. They responded promptly and with great professionalism. They found and retrieved my pilfered money in a matter of days! I'm really appreciative of their assistance. Please don't hesitate to contact them at recoveryhacker101[at]gmail[dot]com if you find yourself in a similar circumstance. Strongly advised!”

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Posted 3 months ago

“I have quite a few of your pieces, they’re beautiful. I recently ordered a couple of canvases for my newly decorated living room. They’re such great quality and good prices. I love them.”

Helpful Report

Posted 1 year ago

“No goods no contact despite repeated emails no refund absolutely abysmal. Avoid at all costs”

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Posted 1 year ago

“Order didn't arrive, parcel never seemed to reach Royal Mail, so I also have reservations, like the other review, about it actually being sent. A replacement was finally issued after many attempts at reaching customer services. It still says dispatched on the tracking info 3wks later. Never reached Royal Mail either. Strange. Thankfully I did get a refund. Shocking service overall 😑”

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Posted 1 year ago

“Placed an order 7 weeks ago but it never arrived. Contacted customer services who sent a replacement order which didn't arrive either! Shipping info has never updated and Royal mail seem to be still waiting on the parcels so I have doubts if they were ever even dispatched in the first place. They didn't respond to numerous emails and messages and each time I rang customer services they promised to get back to me with updates but never did. Absolutely abysmal customer service. Going to attempt to get a refund now as I don't think my order will ever arrive. Wish me luck... 😕”

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Posted 1 year ago

“Love his collection. Fast delivery and I love the canvas heart print.”

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Posted 1 year ago

“In my cottage I have the typical Highland cattle painting in a large scale and am amazed how psychedelic it is when the Christmas lights are on ..the painting comes to life,you have to see it to believe it but the colours get picked up in sequence with the lights and it almost danceswith the lights,abit trippy but otherwise it ads to the bonus of having the art on the wall..try it.”

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Posted 2 years ago

“Just received my beautiful canvas print tree of Aura Absolutely amazing. Customer service is brilliant will be ordering more. packaged lovely delivery exceptional & kept well informed,”

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Posted 2 years ago

“Quick delivery , packed well, the best packaging I’ve ever had…Delivered on time , put where I wanted it, courier texted it had been delivered…pictures amazing , I would of been happy paying double , can’t stop looking at the on my wall”

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Posted 2 years ago

“Beautiful stunning canvas”

Steven Brown Art 5 star review on 30th April 2022

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Posted 2 years ago

“I have purchased several cushions, glass chopping boards and two framed prints over a few months. I have found the quality very good, packaged well and delivered in time Haven't had to contact customer services like others, so can't comment on that. Overall very satisfied with my purchases.”

Helpful Report

Posted 3 years ago

“I spoke on live chat. Customer service is disappointing. I have never had such bad customer service from any other shop. They just want your money and don’t care after that! I will never buy from them again. Still waiting for manager to get in contact with me, if they ever do! I gave them one star as there isn’t an option for no stars.”

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Posted 3 years ago

Steven Brown Art is rated 2.6 based on 143 reviews