Steven Brown Art Reviews

Name: Steven Brown Art
Rating: 2.70

2.7 Rating 136 Reviews

40 %

of reviewers recommend Steven Brown Art

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Metrics

2.7

Based on 136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Steven Brown Art 1 star review on 13th November 2024

Sam

Steven Brown Art 5 star review on 30th April 2022

Michelle Lovelock

Steven Brown Art 1 star review on 5th June 2021

Vickie Barrett

Steven Brown Art 1 star review on 22nd September 2020

Mrs Martin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order recently and realised I already had one of the colouring books so I emailed them within 30 mins of placing the order to ask to change it. They would not have picked up the order till the next morning and have refused to change the book. I have spent well over £400 on purchases however that's my last. Customer services are shocking!!!”

Helpful Report

Posted 3 years ago

“When you view the pictures up close, cheap canvasses and printing.. I personally don’t like the art, buy a canvas yourself and some acrylic paint. It’s like art for children? Going by what his staff suggest he’s not to be trusted to provide quality stuff.”

Helpful Report

Posted 4 years ago

“I have bought numerous Steven Brown items over the years including a canvas, cutting board, 6 small mugs 3 large mugs, biscuit tin and have been pleased, but recently one of the smaller mugs has had a crack by the handle and was replaced no problem- now another mug has now gone with the same defect apparently these expensive mugs are not built to last and as I have had it 9 months I cant expect them to last. Well considering I have mugs and other porcelain and China items which have lasted up to one hundred years -I believe I have a faulty batch -the mugs are not stamped so quality, or lack of it, is the issue here. Ask anyone from the Potteries where quality is stamped. Very unhappy with the attitude of customer service. Apparently quality and safety do not matter or happy customers for that matter, shocking.”

Helpful Report

Posted 4 years ago

“Same as everyone else what disgusting service no sign of item they are conmen”

Helpful Report

Posted 4 years ago

“I purchased Home - Collector's Edition Print - A1 / Black Frame. I did not realise that the glazing had not been put on my frame until months later. I contacted Steven Brown Art to be told that due to Covid -19, the frame makers were not working at that time. As Steven Brown Art have recently been advertising this product, framed, I contacted them again and this time I was told that I had made my purchase under the 'Old' Steven brown Art therefore the 'New' Steven Brown Art were not able to help. This despite that they are still selling A1 frames to date. It appears to me that Steven Brown Art are happy to take your money then do not care about any problems (of their making) that you may have. The level of customer support shown to me is not acceptable and the only course of action I now have is to show Steven Brown Art the same level of customer care by NOT making any more purchases from this disgraceful company.”

Steven Brown Art 1 star review on 2nd August 2020

Helpful Report

Posted 4 years ago

“Ordered facemarks on line. Delivery was not on time and the product was not fit for purpose. (I don't mean it wasn't full blown PPE I knew that) Mask adjusters were faulty impossible to thread elastic through. Company expected ME to pay the costs of sending them back before they would consider a refund having charged postage costs to send to me that were triple what they actually paid Royal Mail. Emails not responded to in a satisfactory way. Dreadful way to treat customers”

Helpful Report

Posted 4 years ago

“Product arrived damaged and was an anniversary present. Ive spent hundreds of pounds with Steven Brown. The advisor made me feel like i deliberately damaged if myself. Bad service. Many more artists around.”

Helpful Report

Posted 4 years ago

“Ordered a framed print over a month ago but just the print arrived. They agreed to refund me cost once I had posted print back which I did at my expense. Numerous phone calls since as no refund provided for framed print or additional postage I paid to send the wrong item received back to them. Promised refund x provided bank details but still waiting. It's a real shame as this attitude is very poor for the company reputation x It has now put me off recommending steven brown art or ordering again. Still waiting for refund!!”

Helpful Report

Posted 4 years ago

“Have to say I was interested in an original painting only. I did find the prices particularly high plus I noted the prices of it before the firms 2019 collapse and after, I would be annoyed if I’d purchased them at top rate. I note they are starting to creep up in price now, but far too risky to spend oodles of cash on. Sorry, but whilst pleasing, the paintings are faddy and unlikely to hold value. They probably appeal more to the housewife looking to brighten up a room than an art critic.”

Helpful Report

Posted 4 years ago

“Steven Brown Art is overpriced and not of a decent quality. He's more bothered about making money than providing art. He's already wound up one company into administration, this will go the same way. There are so many better 'artists' who deserve that title out there. Think before you buy.”

Helpful Report

Posted 4 years ago

“I bought a Steven Brown gift card for my elderly mum and used it to order a canvas for her. When it arrived she decided she preferred another she had seen and Steven Brown kindly said they would supply the replacement at the same sale price once the original had been sent back. I returned it and the refund was made to the gift card. I then tried to reorder, but the card showed as expired although the refund had been credited to it. To cut a long story short, their customer services then refused to supply the replacement at the sale price and said they could do nothing about the gift card as it was purchased from the website before it changed hands. Very poor show. leaving us around £50 out of pocket. Not acceptable, and my loyalty points also seem to have vanished, meaning another few £s out of pocket. Not an acceptable way to run a business.”

Helpful Report

Posted 4 years ago

“I bought a canvas recently & the edge of the canvas is very poor quality & does not match the rest of the image. I thought at first it was due to over streched canvas distorting the image but then I looked at the 2D image on the invoice & it was distorted too. The front of the cow was stripey but body of cow is a puddle of colours not in stripes. As the canvas is a box 3D as you walk around the room you do see the edges so if they don't match the rest of the cow it looks mighty strange! I'm afraid to say it got banished into a glass cabinet just to show the front as the side spoils the view. Shame as I bought a print in the past which was good quality, quality has gone down badly I feel with all the recent changes.”

Helpful Report

Posted 4 years ago

“Everyone is entitled to their opinion. I'm glad that he found therapy in painting. He has mass marketed his coos and zoos just to make money from gullible people. If you want real art, go an see the work of a real artist. Why not commission a piece? It's not always as expensive as you might think. He got greedy.”

Helpful Report

Posted 4 years ago

“Tuffnut is turning into lycanwing dragon and tuffnut get fidgeting for a long time and tuffnut get bites on his right forearms from lycanwing dragon side effects on tuffnut is becoming a lycanwing dragon”

Helpful Report

Posted 4 years ago

“Overpriced poor quality goods- I have spent a fortune on his large prints which have faded within 6 months of being on my walls (indirectly from sun)- I bought a calendar recently as a gift- took 10 days to arrive! I have lost faith in his goods and have started buying better quality canvases from another artist- who has excellent customer service and after sales!”

Helpful Report

Posted 5 years ago

“Bought phone case and the quality was very poor, the thin piece of flimsy plastic in the side at the control buttons split and broken within days of use (that's without dropping my phone) now there is cracks appeared all over the cover and the bottom right corner has split. Would definitely not buy again or recommend, for the price a very poor product.”

Helpful Report

Posted 5 years ago

“Tacky AF. Every picture looks identical to the last. If it's not a multicoloured cow, it's multicoloured trees. Wife had to use customer service to complain about a mug that arrived broken, which took an inordinate amount of time to resolve (for the sake of £15 mind).”

Helpful Report

Posted 5 years ago

“I bought 2 beach towels as I like Steven Brown's artwork and I have bought a number of items in the past and I wanted to give these as a gift. The towels are very thin and the quality is poor. There is no way that I can give them as a gift. Waste of money.”

Helpful Report

Posted 5 years ago

“I start by saying this man art is fantastic I have a few of his art, so let’s hope & pray what we may have seen on social media is not true or it’s going to be so sad not to see more of this man’s work. As it’s the best art I have seen in a long time that makes you happy to look @ on your walls brighting up, everyone world how has a bit of this man art on there walls @ home or in there office, so this man must come back soon as I & my family have to buy more of this man work.”

Helpful Report

Posted 5 years ago

“Poor quality canvas , sagging on frame won’t be buying again”

Helpful Report

Posted 5 years ago

Steven Brown Art is rated 2.7 based on 136 reviews