“Fantastic, as a small business I appreciated the quick replies, especially because I am usually terrible at responding, but because this team got back to me so quickly I was able to see the order through (albeit a small one) and not leave it half dealt with because the conversation dragged across a week, because it didn't. They were SO quick with proofs, and pricing, super reasonable quotes, quick delivery, AND I really love the stickers. Needless to say, I have found my new sticker company, and I am thrilled with their service, it is truly BRILLIANT! Thank you so much for being great, sorry my order was so small! I promise they'll get bigger, and bigger!
Big love, She's Sassy Media ✌️”
“Funny. I got the review email and I still dont have a product to review. Unfortunately, I cant speak to the product, or the customer service since my product has been delayed for about a week and I have not heard a word from the company. Would have been nice to have someone from the company reach out when a package just stops in the delivery process, but I doubt they track those things. Will have to try another company next time. My guess is the stickers are done well, but cant be sure.”
Hi Brandon,
Thank you so much for taking the time to share your experience with us at Sticker it. I truly appreciate your feedback and I want to sincerely apologize for the inconvenience caused by the delay in receiving your product.
I understand how frustrating it can be when a package gets delayed and we regret not reaching out to you to provide updates during this process. Your feedback will be taken into account and we will make sure that this issue is addressed so that it doesn't happen again in the future.
I understand that you were not able to review the product or our customer service due to the fact the order hasn't arrived, and we apologize for the missed opportunity. Your trust is important to us, and we would like to make things right. I will drop you an email now to discuss next steps in getting this sorted.
Once again, thank you for bringing this matter to my attention. We value your support and I hope to have the opportunity to serve you better in the future.
“Great local company, with fantastic personalised service. We had a small issue with our order but it was resolved immediately and in a way we were very happy with. We will definitely use again and recommend to others.”
“Package got lost originally but all I had to do was send an email with my order number and they fixed it just like that and even added a few more copies of the stickers I ordered”
