“Customer service is nice however the order process is not very good. If you want specific dimensions and they think it won't work they will simply change it and not give you an explenation.”
“Horrible communication, late delivery, product quality was poor. I paid for expedited shipping, they gave me an approximate delivery date, and it was missed by 3 business days.”
Hi Kelly,
Thank you so much for taking the time to share feedback.
I'm extremely sorry to hear that were not satisfied with your overall shopping experience.
I understand how frustrating this must be and apologise for any inconvenience this has caused.
I've sent you an email to discuss different options to address your concerns. We're committed to making this right for you.
Once again, I do apologise for the delays and issues caused.
Josefina
“I'm not very tech savvy and the staff here have been incredibly patient, helpful, understanding and professional with my requests. I certainly would nothesitate to recommend Sticker It to anyone who requires their services. Prompt, professional and just lovely people.”
“The process was easy and user-friendly. The customer service was outstanding. Printing and shipping was faster than expected! Love the final product!!!”
“Je suis satisfait de nos échange, à l'écoute des clients, vous chercher à satisfaire nos envies.
Les produits sont conformes a nos attente.
Je pense que nous allons collaborer dans le futur”
“Overall I'm very pleased with the result. The print quality is excellent, and the stickers appear to be pretty durable. However, there are a number of stickers that have a line across them, as though they might have been scratched by some part of the printing/cutting machines (see attached picture). Additionally, it would be great if the paper backing were perforated/split down the middle to make it easier to remove.”
“I can't fault it to be honest, everything from design review, following exact instructions and delivery was efficient and very painless,
The product itself is top quality and will be using more of in the future for sure!”
“Very disappointed in my order! Shipping took forever - a shipping label was created on January 11th, and it wasn't given to UPS until January 16th. When it did arrive, it was packed in a very flimsy cardboard mailer and my stickers were inside in just a plastic bad. No additional packaging or branded material for Sticker It. Then the stickers themselves look terrible. The two stars is because the quality was actually very nice, but the colors are so faded from my actual design. (I'm including a side by side of the design printed with anotehr manufacturer - you can clearly see a difference in the colors.) The durability quality of the sticker is great, but that was the only good thing about this order.”
Hi Ruth,
Thank you so much for taking the time to share feedback.
I'm extremely sorry to hear that you've experienced these problems with your stickers.
I understand how frustrating this must be and apologise for any inconvenience this has caused.
I will reach out to you shortly via email to offer you a solution, we really want to make this right for you.
Josefina
“I ordered 4 different die cut stickers designs for my brand around 650 stickers in total, they arrive very quickly and perfect such they way I want them with customized cut around printed on white vinyl. Really Good quality products I strongly recommend this company they do an amazing job thank you guys, thank you sticker it. Best Regards”
“I am very pleased with the meticulous level of service and prompt delivery. the sticker is exactly what I was looking for. I am a returning customer and will certainly continue to return. Excellent custom design service all round.”
“Love these. Always done correctly. I had one issue on my previous order which was removing the sticker from its backing but it seems the issue was fixed this time around.”
