“Shockingly bad quality on the several samples we ordered. Bad cuts on the edges, many stickers with lines and errors from the printer (why weren't these removed in quality control?) and some colors are completely off (cream printed as blue).”
Hi there,
Thank you for taking the time to leave us this feedback - I am very sorry to hear you have experienced so many issues with your order.
I am going to drop you an email now so you can send us some photos. I'll share these with the team and get replacements out to you as soon as possible.
Once again, I do apologise for all the issues caused and I look forward to hearing back to your email.
Lauren
“Communication for proof approval and production was excellent, updates every step of the way. Shipping was fast and tracking provided, and delivered earlier than expected! The custom size silver mirror stickers we ordered turned out exactly as we imagined, we'll be reordering when we need more! Thanks so much Sticker It!”
“Amazing team, awesome options I went with eco and biodegradable sticker materials and am blown away by the quality!!! I am hoping to continue to order this time in bulk!”
“From start to finish a winning website. I was impressed by the user interface and how fast design proofing went. In one of their emails I missed a 'button' and the team was very quick replying to my feedback.”
“I love my stickers from Stickerit. Really clear on how long the process will be and quick to reply to queries more than other companies. The eco-friendly gold foil stickers are great - thank you”
“The time from when I placed my order to the time I received it was at least 2 weeks. Maybe closer to 3. They arrived less than 48 hours from the time of my event. Be sure to order way in advance if you want to get them on time. It would have been good to know this upfront.”
“Great quality vinyl stickers. Sticker it worked quickly and kept me informed the whole way, even asking me to check over and approve the design before printing. The stickers are easy to apply and look great!”
Hi,
Thank you so much for taking the time to share feedback.
I am so sorry to hear that you had a negative experience with our stickers.
I completely understand that you were disappointed with the shipping time and the color of your stickers. We're committed to providing our customers with a positive experience, and we will take your feedback into account as we improve our processes.
I will also be happy to make sure that we fix the color issue with your stickers. I will email you shortly so I can further assist you with this matter.
Once again, I do apologise for the inconveniences caused.
Josefina
