“Received an empty sealed box for my 1000$ order. After 10 days of reviewing the case they finally told me that there is nothing they can do. So much for the “buyers promise” guarantee”
“Received an empty sealed box for my 1000$ order. After 10 days of reviewing the case they finally told me that there is nothing they can do. So much for the “buyers promise” guarantee”
“The team demonstrated a high level of attentiveness, proactively guiding me through the necessary procedures and documentation. Their transparent communication eliminated uncertainty and provided reassurance at every stage. Each interaction reflected competence, patience, and a strong commitment to service excellence.”
“Really horrible experience. I placed and order on 15th of October and got the confirmation email and got charged. After a week with nothing happened, I contacted the customer service and the person who answered the mail (Samar) told me that they canceled the order and I'd get the refund in 1-7 business days. That was 22nd of October and I still don't have the refund. I've sent mail to this Samar person two times after that and he's not even replying now.
I've been shopping with Stadium Goods for years not and never had any issue like this.”
“Terrible. Honestly, a total scam company. We had unauthorized activity on our credit card and could not return the StockX shoes that were shipped to our office by mistake. After 7-8 emails, 1.5 hours on a chat, several unanswered phone calls… We were told we could not return the shoes. They say you can return on the website, but they lie. We were victimized and advantage of and told we could not return these shoes. Shoes that were in original packaging, shoes that were not ordered and shoes that were fully UNWORN. Terrible customer service. Unethical company. BEWARE. Total scam.”
“As soon as I reached out to their team, I was struck by how swiftly they replied. They didn’t leave me waiting for days or provide unclear responses. Rather, their customer support team responded promptly and paid close attention to my issue. They demonstrated great patience while I clarified what occurred and what I required. They clearly aimed to thoroughly comprehend my circumstances prior to providing a solution”
