StockX Reviews

Name: StockX
Rating: 1.84

1.8 Rating 340 Reviews

20 %

of reviewers recommend StockX

Company Reviews

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Metrics

1.8

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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StockX 1 star review on 10th October 2023

Anonymous

StockX 5 star review on 7th September 2023

Anonymous

J.M

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Three months into my investment, I started to doubt the situation as I attempted to make my initial withdrawal. My account, holding over $111,555 was suddenly locked, and I was advised to contact customer service. Despite my continuous requests to withdraw, they choose to ignore me. Upon discussing my experience with a colleague, I was advised to contact TheresachinRecovery INC, who helped me navigate the process of retrieving my funds successfully. Incase you've got same issues, kindly contact them via email: t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4 to get saved from that traumatized situation.”

Helpful Report

Posted 2 weeks ago

“Ordered one pair Received one pair No live rep.,just A.I. Was double charged Pair $550 for a $200 pair They will say the sent u and take ur money with sending nothing BANKING ACCOUNT BEWARE!!!!!”

Helpful Report

Posted 2 weeks ago

“This company is absolutely dodgy, and I will never shop here again. I ordered Nike Zoom Freak 1 Roses (SIZE: 8.5) for my son, and they canceled the order (#68565333) without any real explanation. They couldn’t even fulfill it with another seller, which makes no sense for a company like this. The refund process was slow, and while they claim it’ll take 3-7 business days, that’s just not good enough for such a bad experience. Offering me a measly $15 discount after ruining my son’s excitement feels like a cheap way to brush off the issue. Beware of this place—they’re unreliable, and this whole ordeal was a huge disappointment!”

Helpful Report

Posted 4 weeks ago

“HUGE SCAM!! This company scammed my 13-year-old son out of $167.11 do not use this company. They are a huge scam. Also, I have only written two bad reviews about any company in the history of my life until now don’t mess with my family! Especially my children”

Helpful Report

Posted 1 month ago

“After more than two months of investment, I encountered a serious issue when I tried to withdraw my funds for the first time. My account, which contained over $430,000, was locked, and I was told to reach out to customer service. Unfortunately, my requests for withdrawal have been disregarded. Upon sharing my experience with friends, I was advised to contact A M D A R K L I M I T E D ** COM, who were instrumental in helping me recover my stolen money.”

Helpful Report

Posted 1 month ago

“Shady business. Put I’m a Buy for $ order when site said they still had 7 pairs available in my size. Received an immediate email confirming the order and they provided a shipped by date. A week later got an email that order would be delayed followed by another email apologizing that they would not be able to fulfill the order and would reimburse me. Okay, fine… these things happen. Check their site a week later and they’re offering the same exact shoe and size for almost $100 than the price I bought them for…shady! Avoid StockX!”

Helpful Report

Posted 3 months ago

“Are you looking for a highly qualified and authorized deep web hacker? A summary of some of the services they offer is given below: - Modifications to university grades - Email interception - Hacking of Facebook - Phishing email addresses - Altering academic standing - Website crashes - Hacking databases - Erasing criminal records - Retrieving deleted information or papers - Hacking WordPress blogs - Retailing various types of dump cards - Giving out untraceable IP addresses - Breaching bank accounts - Gaining access to certain machines - Exploiting websites - Operating equipment from a distance- Producing burner codes - Infiltrating authentic PayPal accounts - Breach of any social networking account - Breaking into iPhone and Android devices - Server crashes - Reading texts with an eye - Hacking into Skype and Twitter accounts - Credit card hacking - Making cash deposits into bank accounts - Falsifying credit reports - Offering unpaid credit cards - Making purchases online using compromised credit cards - Keeping an eye on email addresses and phones - Listening in I have to admit that the services I received from MYHACKERHUB . COM have definitely astonished me and I will preach about them”

Helpful Report

Posted 4 months ago

“everyone should be very careful i got scammed on this company twice, fortunately i was very lucky to get a recovery company site from my good friend who has been scammed $185,400, I contacted the company which she directed me and that company instructed me what to provide for them which I did and they also gave me guidelines about scam companies. In two days time after I did what they instructed me to do I was able to get my $78,900 funds back and I'm very very happy honestly speaking, I should have dropped this company site link here, but this scam company refused. you can help yourself out by contacting their mail if you are a victim too [victimsrecoveryeducation AT cyberservices. com] thanks.”

Helpful Report

Posted 4 months ago

“Do Not trust this site!! My son has a closet full of Yeezy’s that he has been saving for years to build his collection. He made a sale, stockx charged him$65 and claimed they were FAKE!! I sent them in the Original box from Adidas. They are as Real as they Come!! UNLESS ADIDAS IS SELLING FAKE STUFF!! We even provided Original receipt from Adidas. StockX HAS NOT RESPONDED!! BE AWARE SCAM SITE!!”

Helpful Report

Posted 4 months ago

“Worst customer service and buying experience. It is impossible to speak with anyone regarding your order. I placed an order and the seller never shipped the shoes to StockX and then after that delay, StockX automatically had another seller and so had another delay to wait for them to ship. Contacted customer service to request to cancel the order and they refused. Even before anything was initiated to ship to StockX. Requested multiple times to cancel order and StockX refused. No need to say, but I will not be a customer of theirs any longer.”

Helpful Report

Posted 4 months ago

“This has been one of the worst ever company I deal with, I don't understand how I can Invest my money and not be able to withdraw when I needed the money at my own convenience They ask me to pay more money before I can Withdraw I pay due to the My initial deposit I was eager to get my money back, They can't just stop asking for more until I notice they're just fooling me, One of my friend introduce me to Galwayreliance. com and they assist me retrieve every penny of my money.”

Helpful Report

Posted 4 months ago

“Ich kann das nicht genug betonen: vermeiden Sie STOCKX um jeden Preis, da sie bekannte Betrüger sind! Ich habe die schreckliche Entscheidung getroffen, mich mit ihnen zu beschäftigen, und die Dinge sind schnell außer Kontrolle geraten. Glücklicherweise konnte ich einen fantastischen Spezialisten MADACOVI finden, der mir bei der Rückgabe meines Geldes geholfen hat. Vermeiden Sie es, Opfer dieser Betrüger zu werden, wie ich es getan habe. Aber wenn Sie sich in einer ähnlichen Situation befinden, zögern Sie nicht, sich mit MADACOVI in Verbindung zu setzen, damit sie Ihnen helfen können, Ihr Geld zurück zu bekommen. Sei vorsichtig, wenn du draußen bist. I can't emphasize this enough: avoid STOCKX at all costs as they are well-known crooks! I made the terrible decision to become involved with them, and things rapidly spiraled out of control. Fortunately, I was able to locate a fantastic specialist MADACOVI who assisted me in getting my money back. Avoid becoming a victim of these con artists, like I did. But if you do find yourself in a similar circumstance, don't hesitate to get in touch with MADACOVI so they can help you get your money back. Be careful when you're out there.”

Helpful Report

Posted 5 months ago

“I haven't had counterfeit issues being passed as real, like my friend has but they are not good with communication. How can u give someone almost 2 weeks just to ship because of weather delays In May and NOT TELL THE BUYER? Customer should have option to cancel. And the customer service rep, shouldn't be one”

Helpful Report

Posted 6 months ago

“Terrible service. They use DHL (birds of a feather flock together) and DHL managed to deliver it to a COMPLETELY WRONG ADDRESS. The wrong address recipient decided to steal the shoes and DHL can't do anything about it. The Stock X makes me fill a gazillion forms with links that don't work. Still hoping to solve this and get my hard earned money back, but I doubt it. Lesson learned. Thinking of buying from Stock X? Don't do it.”

Helpful Report

Posted 6 months ago

“I bought 2 pair of sneakers at StockX. The courier company that they are using in the Netherlands is dpd. When the courier did not find any one home, he placed them in the garbage container next to my house. After finding a "you are not home" card in my mailbox were was written on." 2 parcels are in the container" I checked my gabage container..nothing was there. I checked with the courier company dpd, and they can do nothing for me, only the sender can ask for an inverstigation of the missing parcels. StockX informed me there is nothing they can do for me, and here it comes...because their system says that I signed for the delivery?!@ I explained again I was not home at the day of delivery, and did not sign. But again no empathy or any help from the customer service. You signed, so there is nothing we can do... Even when I came with the following leads, which I find more than enough to start een investigation. 1) I asked to check my signature with the one that was signed with/ explained that with an international delivery, only the receiver can sign. No anwer or reply on this 2) I forwarded the "your not home card" with wtitten on it "2 parcels are in the container" asked them why the courier left a "you are not home card" when they claim they have my signature??? StockX has no problem with the fact, their parcels are placed in a garbage container? No anwer or reply on this 3) I have a ring video recording were you can clearly see the courier ringing the doorbell, with both parcels in his hands, and leave..but the video is worthless to them, because there is not the video that somebody stole the packages from the garbage container!! The garbage container is next to my house, the doorbell cannot film this. Eventually I tried to communicate with cusromer service manager Noa. Not willing to help or come to a solution, no able to answer my leads and questoins. They only thing that she can communicate is: there is signed, sonwe can do nothing. Never met suc a short thinking and unhelpfull customer service. I have no sneakers en lost $500.”

Helpful Report

Posted 7 months ago

“I recently attempted to purchase a pair of Jordan 1 Travis Scott Mochas through StockX and, unfortunately, faced a series of frustrating challenges that have left me extremely disappointed. Initially, I was thrilled to secure these sneakers at an excellent price. However, my excitement quickly turned to dismay when the package never arrived at my doorstep. Despite no evidence of a delivery attempt—such as footage of a driver at my home—StockX has been uncooperative in resolving the issue. I was informed that because I supposedly wasn’t home to receive the delivery (a claim made without any proof of an attempt to deliver), they would not resend my purchase. This is particularly frustrating because there would have been someone available to sign for the package had any delivery attempt actually been made. Adding insult to injury, StockX is now asking me to pay an additional $400 if I wish to repurchase the shoes, insinuating that the original deal I received was too good and implying a preference to resell the sneakers at a higher price for their profit. This experience has thoroughly soured my view of StockX. Their lack of customer support and accountability is alarming, and it’s clear that their policies may not always favor fair customer treatment. As a result, I cannot recommend StockX to anyone looking to purchase sneakers, as the risk of a similar disappointing experience is too great. My advice is to consider alternative platforms that offer better reliability and customer service.”

Helpful Report

Posted 7 months ago

“Trash fraudulent company with fraudulent employees”

Helpful Report

Posted 7 months ago

“Found the ideal product the website crashed everytime I tried to pay………..thank god looking at these reviews!! Escaped before scammed!”

Helpful Report

Posted 7 months ago

“When you order, you get a timeline that says the seller has 2 business days after you place the order to ship. I ordered a pair of shoes and they didn’t ship in time. Customer service told me that this particular seller needed more time because of “carrier issues where he lives”. So we gave it another 7 business days and still nothing. I was refunded and told if I rebought, I would be matched with a different seller. So I did and the exact same thing is happening. I’m being told it’s a different seller but also with carrier issues. They won’t switch sellers. They won’t encourage the seller to ship. They won’t refund my money. So…I guess I’ll wait another 7 business days to see what happens but by then, it will be two orders, 1 month of waiting and shoes.”

Helpful Report

Posted 8 months ago

“THIS IS ABSOLUTELY THE WORST COMPANY I’VE EVER HAD TO DEAL WITH!!!!! I placed an order in December 2023 for some Nike shoes, they sent me a fake version so I asked for it to be returned back, I sent the shoes back and they never sent the refund!!! I went ahead and filed a dispute with my bank for the refund that I’m owed, the money was then given to me with the help of my bank so I thought everything was fine until February again they went and took the money back out of my account. Why would you charge me again for something that was already returned to you!!!?? I then tried to reach out to them and I finally got in contact with someone from customer service after having to reach out via email and on all their social media several times, now they agreed that they screwed up!!! But when they try to send me the refund which they shouldn’t have taking back out in the first place, the refund can’t be made again because of issues on the card being disputed which was all caused because of them! Now they want me to sign up as a seller and accept seller fees and taxable fees which will be deducted from the refund they owed me all this in order to get my refund back!!! All this is just a mess, it’s now March and I’ve been dealing with this issue that still hasn’t been resolved since December!!!! I don’t know why they try to scam people in every way they could!! This was my first time ordering here and it’s my last!!! STAY AWAY!!!”

Helpful Report

Posted 8 months ago

StockX is rated 1.8 based on 340 reviews