StockX Reviews

Name: StockX
Rating: 1.86

1.9 Rating 349 Reviews

21 %

of reviewers recommend StockX

Company Reviews

Questions

Metrics

1.9

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchase still not delivered, over 3 weeks, not satisfied”

Helpful Report

Posted 1 year ago

“I sold 5 items the last 3 they canceled my order because the item did not matched the description (they did no give any details) and they charged me for it canceled my orders and KEEPT MY ITEMS I contacted them multiple times and they just kept saying the same thing and said they were unable to tell me why they were not returning my items...”

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Posted 1 year ago

“Best app ever I got all my items on time”

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Posted 1 year ago

“Timing, delivery and product made it here up to my satisfaction and expectations”

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Posted 1 year ago

“Got item twice”

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Posted 1 year ago

“Excellent service, super fast delivery. Overall very very happy!!! Thank you”

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Posted 1 year ago

“Prices and delivery were great! And the shoes are perfect”

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Posted 1 year ago

“No issues, efficient as ever. Good delivery service on DHL.”

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Posted 1 year ago

“We have ordered several pairs of sneakers from StockX and some Nike Tech. They have never disappointed”

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Posted 1 year ago

“My last order was great. The package was delivered to the correct address for this shipment.”

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Posted 1 year ago

“Always happy with StockX”

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Posted 1 year ago

“I accidentally ordered the same product twice (because their shopping cart experience is poorly designed and did not verify that I had successfully made the first purchase). This would have been fine except there are no returns or cancellations. I attempted to cancel the order immediately after it was made. I then found on their FAQ page that this is an actual policy, which is just INSANE. There was no customer service or contact option, and my email inquiry was never returned. Very disappointing.”

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Posted 1 year ago

“Extremely fast. Got the product within 4 days. Shoes look amazing. Highly reccomend”

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Posted 1 year ago

“Girlfriend loved em”

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Posted 1 year ago

“Great communication about my purchase. Quickly shipped.”

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Posted 1 year ago

“Stock X is definitely one of the best apps for selling, buying and /or window shopping the latest kicks.”

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Posted 1 year ago

“Item came way ahead of prediction and in perfect condition 👌”

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Posted 1 year ago

“Excellent service, pricepoint and timely service Highly recommend! Couldn’t find product elsewhere”

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Posted 1 year ago

“Friendly, helpful customer service.”

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Posted 1 year ago

“RIP OFF TAKE YOUR MONEY First and last time dealing with StockX the shoes I sent in was brand new never been worn They canceled three pairs of shoes and took money from me they are a rip off they intentionally made up reasons to not buy shoes that was false and charge you a fee and send shoes back so they get money regardless it was a waste of time and money sending in only to get canceled Never will I use them again never will I recommend StockX to anyone they don’t deserve a recommendation or anything YES I AM VERY DISAPPOINTED IN THEIR SERVICE IN LITHIA SPRINGS”

Helpful Report

Posted 1 year ago

StockX is rated 1.9 based on 349 reviews