StockX Reviews

Name: StockX
Rating: 1.86

1.9 Rating 349 Reviews

21 %

of reviewers recommend StockX

Company Reviews

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Metrics

1.9

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Verified shoes which are unavailable now in other stores”

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Posted 1 year ago

“Good products great quality. Delivery is always on time. Customer service is okay. Some shoes are pricey but u get to bid on the shoes which makes a better price.”

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Posted 1 year ago

“Very fast. Deliver less then a week.”

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Posted 1 year ago

“Shoe definitely had evidence of wear and it’s supposed to be new.”

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Posted 1 year ago

“i am not happy about the selling shoes system it limited the number of shoes i sell this is ridiculous since august 2023 i have to remove the shoes i was selling so that i can place something new to sell this is stupid”

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Posted 1 year ago

“Good price, fast shipping.”

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Posted 1 year ago

“Very easy to bid for my item . Then it was all packed and delivered fast . Thank you”

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Posted 1 year ago

“I am extremely dissatisfied. After trying to cancel an order they informed me that the seller had not sent in an authentic product but would find another seller for me. I informed them both times to cancel my order and refund my money as this error would mean that the item that I tried to cancel would not arrive for over 3 weeks. They sent me some BS e-mail that said the new item would be shipped once authenticated completely ignoring the fact that I had started I needed it canceled. Not listening to the people that keep this company going by purchasing and selling items on your al will just force us to look elsewhere to shop and sell. Extremely dissatisfied, and not to mention their ridiculous fees when purchasing something. $14.95 for shipping!? Plus other fees. NOT COOL!”

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Posted 1 year ago

“Purchased expensive basketball shoes for my grandson. The shoes arrived and he tried them on found them to be a little tight. These overseas companies don't always get American sizes correct. Stock X will not take returns or exchanges so your forced to sell them on their website. You must return the shoes to Stock X for review and sell. They emailed us and said the shoes were a little worn, which my grandson never wore them, so they are returned them to me. YOU WILL LOSE MONEY WITH STOCK X.”

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Posted 1 year ago

“Excellent service !!”

StockX 5 star review on 7th September 2023

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Posted 1 year ago

“A seller met my bid amount but failed to send the sneakers in. Stock X located another buyer that would meet the same price. There was a little delay in receiving them due to the first seller but the second seller shipped them immediately and I received them sooner than originally expected. Stock X as far as I can see is the only reseller that sells the Asics X Keith X-men unopened with all accessories included.”

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Posted 1 year ago

“Sneakers we ordered came in excellent condition and shipped right away, we received them even sooner than expected! This is our second order from StockX and we are Very happy with our purchase.”

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Posted 1 year ago

“Shoes were clean and on time. Good service”

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Posted 1 year ago

“Quick delivery. Great shoes. Good price. Exactly as advertised.”

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Posted 1 year ago

“My package arrived on the date and time it said that it would the package & shoebox came intact so let's just say that I am very happy with my order. KEVIN C.”

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Posted 1 year ago

“Two of my orders were cancelled!! One was a birthday present!! Very frustrating Rich Whitehead MBE”

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Posted 1 year ago

“Allowed me to plass bids v helpful”

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Posted 1 year ago

“It's unfortunate that they don't do returns. It's an online goods company that doesn't allow returns. Pretty ridiculous especially that everyone else does it. Ordered a Nike Dunk Low Jumbo that is too small for me. I did all the research and all review sites mention that they're true to fit but in reality, you should go half size up. I'm not buying from them again.”

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Posted 1 year ago

“Shoe is dirty”

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Posted 1 year ago

“I purchased some adidas white mountaineering shoes with the ultra boost sole. The item was real but the whole sole has yellow stain from oxidation. I wish I would have been warned about the issue before hand. I will never use stock x again”

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Posted 1 year ago

StockX is rated 1.9 based on 349 reviews