StockX Reviews

Name: StockX
Rating: 1.86

1.9 Rating 349 Reviews

21 %

of reviewers recommend StockX

Company Reviews

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Metrics

1.9

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This broker is a scam if only I had read about them before going into trade with them. 😡 they keep telling me to deposit more of my funds.. After I read about them and concluded and decided to reach out to Mrs. HARPER after I read so many reviews on how She has helped a lot of victims. Well, I am glad Mrs. HARPER was able to help me recover my money. You can get in touch with HER on their company mail Email: harperjamesplatform g mail com”

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Posted 1 year ago

“DONT BUY OR SELL ON THIS APP! SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM CUSTOMER SUPPORT IS ZERO HELP”

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Posted 1 year ago

“very quick delivery, product exactly as described, highly recommended.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“fast processing time. original Supreme Malcolm shirt is awesome!”

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Posted 1 year ago

“Very quick and efficient service. Delivered well ahead of schedule. Smooth transaction very satisfying”

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Posted 1 year ago

“Lower the transaction fee”

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Posted 1 year ago

“It was great. Took ages, (about two weeks, not ages if you dont need them on Friday for a date with the punching above your weight one) but they turned up as described and I couldnt get them on my continent. Excellent. Definitely use again if I know I’ve got a big date in three weeks. X”

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Posted 1 year ago

“Whenever I don’t hit on retail I go to StockX, made over 50 purchases in last 3yrs & any issues are always dealt with swiftly, can be a little time consuming trying to access the chat but the staff have always been helpful. Will continue to buy from them if I need to.”

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Posted 1 year ago

“Their buying process was extremely easy, the delivery was quick, and the products they offer are absolutely amazing.”

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Posted 1 year ago

“Fast delivery. Easy to navigate website.”

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Posted 1 year ago

“Quality product and fast delivery Thank you”

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Posted 1 year ago

“The pictured shoes were not even the same color as the shoes we received. I consider this a rip-off and I do not plan to even look at your products again. The price was outrageous to start with, and then to receive a different shoe is unacceptable.”

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Posted 1 year ago

“I bought a expensive pair of jordons.and going threw stock x, I know there real!”

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Posted 1 year ago

“My first and last purchase from this awful site. The sneakers I purchased were not AT ALL authentic. They were inspected and passed by StockX “authentication professionals” but literally fell apart the very first time I tried them on for fit! StockX will not even consider giving me an exchange or refund. The 'Buyer's Promise' return procedure is a joke, allowing you to upload the 2 pics they request but not allowing you to provide any additional information or pics of your own to support your claim. They simply did not care even after subsequent complaints and attempts to deliver them my evidence. I ordered an additional 2 pair of shoes before receiving the first pair,...those will be going back IMMEDIATELY! I've since read several reviews concerning fake sneakers, and from what I can tell, 95% of people dealing with this situation were treated the same: StockX stands by their 'quality professionals' , but is unwilling to consider any refund stating they do their best to ensure nothing like this happens. Only EU residents receive refunds due to some international policy. The worst part is, they rejected my refund request several times, have not done ANYTHING to rectify the situation or provide decent customer service. I have since officially filed a formal complaint with the BBB.”

StockX 1 star review on 10th October 2023

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Posted 1 year ago

“I've been happy with every pair I've gotten so far”

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Posted 1 year ago

“Fast shipping as promised. Thank you”

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Posted 1 year ago

“I scored an amazing deal on my Nike shoes! Not only did the shoes come super fast... but I was emailed every time there was an update. Great experience - I'll definity be a returning customer!”

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Posted 1 year ago

“Great service and very fast international delivery.”

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Posted 1 year ago

“No customer service.”

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Posted 1 year ago

StockX is rated 1.9 based on 349 reviews