StockX Reviews

Name: StockX
Rating: 1.85

1.9 Rating 357 Reviews

21 %

of reviewers recommend StockX

Company Reviews

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Metrics

1.9

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to Bellguarding****C O M, I was able to get my money back. Get in touch with Bellguarding****C O M to get your money back”

Helpful Report

Posted 3 weeks ago

“I haven't had counterfeit issues being passed as real, like my friend has but they are not good with communication. How can u give someone almost 2 weeks just to ship because of weather delays In May and NOT TELL THE BUYER? Customer should have option to cancel. And the customer service rep, shouldn't be one”

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Posted 10 months ago

“My order was canceled and gad to reorder at a much higher price”

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Posted 1 year ago

“The last few orders I made were cancelled and it took a while to let me know.”

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Posted 1 year ago

“Shoe definitely had evidence of wear and it’s supposed to be new.”

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Posted 1 year ago

“Would not purchase from here again. Shoes arrived flawed and damaged. Threading coming out and dented in certain spots. Immediately reached out to support with photos, they said it meets retail standards. I reached out to a retail store and they confirmed it would not go on their shelves. Very disappointing experience and company.”

Helpful Report

Posted 2 years ago

“I bought 4 pairs, first they canceled the Hare and refunded my money, was checking the price of that model and realized it's increased. They sent two pairs which took 2 weeks or so, not very rare model (SB LA to Chicago, and Royal 2017). One pair left, Chicago. After 3 weeks waiting they said that the received fake pairs, twice. Therefore they will refund my money. I checked the price, and you know what, the price is also geting higher. I do not know why it's so predictable, even weeks ago I already knew that they would not be able to find me Hare and Chicago. However, they definitely were able to get the ordinary pairs, which you can buy from other stores and get it in one or two days. Mediocre and unreliable. Thanks and regards, Ardhi”

Helpful Report

Posted 4 years ago

StockX is rated 1.9 based on 357 reviews