Merinal T/A Storage Heater Sales Reviews

Name: Merinal T/A Storage Heater Sales
Address: Merinal Ltd Unit 3 Eastbond Street Leigh, Merinal Ltd Unit 3 Eastbond Street Leigh, Wigan
Rating: 4.60

4.6 Rating 545 Reviews

89 %

of reviewers recommend Merinal T/A Storage Heater Sales

Company Reviews

Questions

Metrics

4.6

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01942 265041 / 01942 6098

Email:

sales@merinal.co.uk

Location:

Merinal Ltd Unit 3 Eastbond Street Leigh,
Merinal Ltd Unit 3 Eastbond Street Leigh
Wigan
WN71BP

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Merinal T/A Storage Heater Sales 5 star review on 14th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient service delivery was quick very satisfied whith the service”

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Posted 4 years ago

“Very please with our purchase.”

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Posted 4 years ago

“Very helpful staff”

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Posted 4 years ago

“It was bought to supplement the central heating radiators in our fairly large lounge on the occasional days when we are not using our log burner; which provides the main heat source for the Lounge. Very pleased with the additional radiator and although, with care, I fitted it correctly I can imagine some customers may find it difficult as the positioning/setting out needs precise measuring.”

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Posted 4 years ago

“I have not received it through Parcel force - I waited at the designated time received zero notification until after designated time - which told me that Parcel force had left a note which they hadn't , l'm still trying to work out out where parcel force have taken the heater can you help ?”

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Posted 4 years ago

HI Nicos, I have just checked the tracking that we sent to your email on the 13 Feb 2020 15:41:00. Your item is currently at the postoffice waiting for collection. They have sent text messages to the contact number on your order to advise you of your delivery. As we had not had a call or email from you before this morning we were unaware of the problems you have been having. We would appreciate the chance to rectify this problem. As you can see from our reviews we strive to give the best possible service to all our customers. Kind Regards Cory

Posted 4 years ago

“service superb... item a nightmare, wish i had done some homework on item, you need degree in science/computing to set useless thing, still no heat, installed properly, but cant set heater to do its job, ie , come on at night. maybe have to bin it and go back to another reliable heater. not even a you tube video to assist setting it, no one knows, absolutely U.S.”

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Posted 4 years ago

HI John, Please see link to youtube videos from the Manufcaturer. https://www.youtube.com/playlist?list=PLh_utqubp2vnDAJZIeBIu-VW6aKgk3MCl I know they are also working on having some more done as we have requested them. We also have some quick guides we can send you. IF you also do need help programming you can either give us a call or call the Elnur technical line. We hope this helps and would like to thank you for your review. Kind Regards Cory

Posted 4 years ago

“Excellent service from start to finish. Rang late on Thursday afternoon to check availability and lead time on 4 Elnur Ingenium heaters. Paid for them there and then. Received confirmation email almost immediately. Sure enough, the heaters arrive on a pallet first thing Monday morning. The driver was extremely helpful in unloading the heaters. The products were in excellent condition, Fitted and working well. In short fast, friendly and efficient service.”

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Posted 4 years ago

“Great service and heats up the house in no time”

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Posted 4 years ago

“supplied what i wanted and also when i wanted it delivered. They also gave advice to a question when i rang later clearly.”

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Posted 4 years ago

“Great service, great heaters. What more can you possibly want 👍”

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Posted 4 years ago

“Quality and price”

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Posted 4 years ago

“Excellent service ordered on the Wednesday and delivered on the Friday. Very well packaged would definitely recommend.”

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Posted 4 years ago

“Good price and reliable next day delivery”

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Posted 4 years ago

“Ordered it on Thursday for delivery on Monday, rang Friday to arrange delivery for Tuesday, no problem. The delivery guy was very good aswell”

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Posted 4 years ago

“Had no complaints with order or delivery.”

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Posted 4 years ago

“Your staff listen and then take action, nothing seems to be too much trouble. They are very friendly.”

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Posted 4 years ago

“Delivery was very prompt and heater was well packaged for transport.however the product user and instal instructions were very lacking and confusing (ilnor)”

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Posted 4 years ago

“The actual process of ordering the heater was very simple and the item arrived very quickly, impressed by this given that it was quite a heavy package. The heater itself was purchased to replace an older style heater which had gone wrong. The old heater was so easy to use, I would have bought another the same in a heartbeat, but as no longer available my choice was limited. The new heater looks the part but in reality required a computer brain to set it up. Not sure I have got this right, time will tell but in all honesty I preferred the previous generation of night store heaters.”

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Posted 4 years ago

“We are still waiting fitting and will review when they are in”

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Posted 4 years ago

“The ECOSSH408 has not only heated our upstairs office to a temperature higher than expected and therefore more than satisfactorily, but it has contributed to a warmer first floor of the whole house. The reason that I did not allocate more than an 'Acceptable' response to your survey, however, was due to the advice I received when I asked (I think to both manufacturer and supplier) "what KW output do we need for our space". I was simply asked the standard questions: what cubic area; what area of glass; how many outside walls; whether cavity filled etc. On each occasion I explained that the building is timber frame construction, double glazed, heavily insulated and includes a Motor Ventilation Heat Recovery system, all accepted methods of new-build schemes. On each occasion I was given the advice, to buy two 408 heaters. Had I followed this advice I would have paid twice as much as required and would no doubt have had too much heat. I do recommend that your staff are brought up to date about the latest building construction methods. Otherwise, I think your product is excellent and I think you should advocate the technical and economic advantages of this purchase in more detail.”

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Posted 4 years ago

Merinal T/A Storage Heater Sales is rated 4.6 based on 545 reviews