Merinal T/A Storage Heater Sales Reviews

Name: Merinal T/A Storage Heater Sales
Address: Merinal Ltd Unit 3 Eastbond Street Leigh, Merinal Ltd Unit 3 Eastbond Street Leigh, Wigan
Rating: 4.60

4.6 Rating 545 Reviews

89 %

of reviewers recommend Merinal T/A Storage Heater Sales

Company Reviews

Questions

Metrics

4.6

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01942 265041 / 01942 6098

Email:

sales@merinal.co.uk

Location:

Merinal Ltd Unit 3 Eastbond Street Leigh,
Merinal Ltd Unit 3 Eastbond Street Leigh
Wigan
WN71BP

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Merinal T/A Storage Heater Sales 5 star review on 14th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Telephone call to advise of delivery date”

Helpful Report

Posted 7 years ago

“Satisfied with heater and delivery time. Instruction manual did say though to connect heater as per wiring diagram, but no wiring diagram found. No problem for me as I am qualified engineer but to others could be a problem.”

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Posted 7 years ago

“it was ok done on the phone”

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Posted 7 years ago

Hi Harold, Thank you for the review. Please could you email us with any problems you had with our service? As far as we were aware it was delivered to yourself within 3 days of placing the order and on the delivery date selected by yourself on the phone. Please send the email to sales@radiator-sales.co.uk Thank you Cory

Posted 7 years ago

“Had a bit of damage with the front panel of the heater through the delivery! rang company and new panel was sent out straight away. very impressed and would definately buy from this company again.”

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Posted 7 years ago

“I rang for information and ended up buying two heaters. Customer service was very informative.Now installed and these heaters are perfect. Living in a nice cozy house.Good info..Good service...good price..Thank you very much.”

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Posted 7 years ago

“Everything was stright forward. Quick delivery and the heater is just as expected.”

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Posted 7 years ago

“From ordering by phone, then speaking with Cory, and the delivery 36 hrs later, installed within 2 hours of arrival, and a nice warm room the following morning.I'd call that superb!”

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Posted 7 years ago

“good transaction 10/10”

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Posted 7 years ago

“The only problem I had was that my pc put the delivery messages in my junk mail. The unit was delivered on time and in good condition.”

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Posted 7 years ago

“Easy to order. Arrived on time. Helpful staff. I now have a lovely warm Mancave. Will be buying again.”

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Posted 7 years ago

“Low price Quick delivery”

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Posted 7 years ago

“Easy to speak to delivery as arranged”

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Posted 7 years ago

“Excellent service (second time I have purchased from you) delivery was easy and convenient. The driver was courteous and most helpful. Would highly recommend your company. Thank you”

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Posted 7 years ago

“Right size, right price brilliant delivery”

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Posted 7 years ago

“Staff friendly, helpful and efficient when calling with initial enquiry, when placing order and when asking for approximate time slot for delivery.”

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Posted 7 years ago

“excellent service, heater damaged on way to us ,rang to ask where it was,they checked with courier and got a new heater to us next morning,will use again”

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Posted 7 years ago

“delivery well organised to a difficult location.”

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Posted 7 years ago

“Obviously value for money, easy and proficient ordering on line, and excellent delivery service. The storage heaters are now all installed and doing what we hoped they would do, working well...thanks”

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Posted 7 years ago

“Polite staff, willing to help. Badly damaged packing, suspect on delivery from manufacturer. Slight damage to heater around vent, did not report as fitting on delivery. Could improve delivery, as most couriers can advise delivery a time within 30min of destination. Did allow telephone number to be added to invoice when advised on phone, but should be an automatic process at ordering.”

Helpful Report

Posted 7 years ago

Hi Sir, Sorry to hear you had damaged heater. We can replace the top grille on your storage heater. If you would like to call us on 01942 265041 we can get a replacement sorted for you. We are unable to give a time window due to the fact is is a palletised delivery therefor it can take different times do deliver each pallet. Also we use an external courier. Telephone numbers are added when you add your address whilst placing the order there is a box for telephone and fax numbers. IF you would like to contact us at your earliest convenience to get a replacement grille please do so, so we can rectify the problem. Kind Regards Cory

Posted 7 years ago

“The product looks good ( not connected yet ) The delivery driver was exceptional helpful .”

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Posted 7 years ago

Merinal T/A Storage Heater Sales is rated 4.6 based on 545 reviews