Storyboards Reviews

Name: Storyboards
Address: 2035 Sunset Lake Road, , Newark, Newark
Rating: 2.75

2.8 Rating 59 Reviews

42 %

of reviewers recommend Storyboards

Company Reviews

Product Reviews

685

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Phone:

2142720222

Email:

hi@storyboards.io

Location:

2035 Sunset Lake Road, , Newark
Newark
19702

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Storyboards 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service! I ordered my pictures and was unaware that they were charging me for VIP membership which I did NOT SIGN UP FOR. Very shady company I'll never order from the again. It's also not easy to cancel either. Stopped payment through my card . That was the only way to cancel.”

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Posted 2 weeks ago

“In error I checked out and pressed the VIP membership button. My order consisted of 3 tiles that I wanted to give my Goddaughter being here mother just died. The tiles were of the deceased, goddaughter, and grandson. Instead of this company understanding or considering my error this is what I received via email! Audrey, Thanks for getting back to us! I want to clarify that we offer both VIP and non-VIP member options at checkout so that our customers have the flexibility to choose what works best for them. I have gone ahead and canceled both your order and VIP membership, as well as refunded your payment. Please allow 5-10 days for the refunded amount to appear back in your account. Wishing all the best, Dana Warm regards, Dana Customer Care Specialist | Storyboards NEVER DO BUSINESS WITH THESE HEARTLESS PEOPLE”

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Posted 2 weeks ago

“I love the story boards I received. I read the options and chose to pay the one time price vs the membership. I thought it was very clear the two options. I actually got 2 of the 25 boards I ordered and they were dark so I told them and they happily replaced them with different pictures for me. I will be buying more from them.”

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Posted 2 weeks ago

“SCAM. Do not take their bait!!!”

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Posted 1 month ago

“There is no satisfaction guaranteed. I was charged for things I did not authorize. Think twice before purchasing. Thanks”

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Posted 1 month ago

“Storyboard is a real scam They scam me out of my money and didn’t send my order. They stated 3 of my photos were not legible so I sent them 3 more. I realize they charged me an extra $32 and said it was a membership fee. Who in the he-__ would pay a membership fee for photos. I told them I did not sign up for a membership, they screenshot me some junk as if I’m stupid. They told me they would cancel the membership but I had to at least pay for this month or they will cancel my order. That’s a shame and a scam. I reported them to my bank and also reporting them to the Better Business Bureau. They have some bad reviews and they photos don’t even look professional. Walgreens, Sam’s or other pharmacies do a BETTER JOB THAN THAT!!!!”

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Posted 2 months ago

“Do not order from these people, there's no communication! Still haven't received my tiles!!”

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Posted 2 months ago

“Do not buy from these scammers. They scam everyone and try and get $29 a month for a membership fee. Who in their right mind would pay $29 membership fee for photos.NO ONE. I contacted my bank and I’m also calling BBB. These scammers need to be STOPPED!!!!”

Helpful Report

Posted 2 months ago

“Storyboards scams you. They have hidden fees and are very dishonestly. They get you to accidentally sign up for memberships where you are charged monthly. If you don’t catch the mistake it could be months were they charge you. I was charged $180 until I noticed. When I reached out they gave me 1 month refund. I would never shop at storyboards.”

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Posted 3 months ago

“I absolutely LOVE my tiles! Makes a GREAT gift too!”

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Posted 3 months ago

“This is a scam. They trick you with a good offer to begin with and then you will get a bill for$29.99 every month after.”

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Posted 3 months ago

“Shipping is slow at best ! Order had to be split..They ship via USPS which is extra slow. Shipping label created on the 8th and carrier doesn't have possession of my order on the 11th. Cant reach anyone via phone just email..Good Luck or be patient!”

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Posted 3 months ago

“Complete scam. Buyer beware. Nothing resolved through their customer service.”

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Posted 3 months ago

“This is a scam ..the service they provide is not worth 29.99 per month and you never use the credits”

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Posted 4 months ago

“They entice you ru their 3 tiles for $11.99 But then apply a monthly $30 vio membership. You need to cancel before the trial ends .I tried to cancel but I got an error because in process .they charged me one month.they won't refund me .I received those three tiles today took over a week . They use some sort of foam under the picture .very light and cheap looking .worst product I have seen .I tried mixtiles ,another website based photo print .way way way better ! Stay clear .from story boards truly ..”

Helpful Report

Posted 4 months ago

“This company is scamming people. I have been being charged 29.99 a month and only placed one order with them. They don’t answer emails or the phone! DO NOT ORDER FROM THESE PEOPLE”

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Posted 4 months ago

“I am still waiting for my receipt.”

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Posted 4 months ago

“STORY BOARDS CHARGED the correct PROMO amount the first time. But without any notice, they charged me $29.99 the second time, when in fact, I didn't order anymore items. They never replied to all my email inquiries and REQUEST for REFUND, nor phone calls/conversation, chats. I asked then to send me the ADDRESS where I can return their TILES/Photos that I received and keeps falling OFF THE WALL and the pictures are NOT sharp and vivid. They are of INFERIOR quality compared to the 15 Tile/Photos I have ordered from CVS 5 years ago, and they do NOT fall off our walls. I am still waiting for my REFUND today, after 3 months of waiting.”

Helpful Report

Posted 5 months ago

“I got 5 picture frames ordered and only 1 is right... and keep taking money on that VIP membership which i did not subscribe for it... contacted costumers service and no available agent...”

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Posted 5 months ago

“Not shipped after waiting over 2 weeks ! Like other reviews say,say they are "So Sorry" ! Talk is free q,action is "Not existent and Stall,Stall ! Don't waste money on VIP ,it's a rip ! I will update my disappointing review,very Soon”

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Posted 5 months ago

Storyboards is rated 2.8 based on 59 reviews