StreetFleet Reviews

Name: StreetFleet
Address: Level 2, 111 Gawler Place, Level 2, 111 Gawler Place, Adelaide
Rating: 4.84

4.8 Rating 351 Reviews

97 %

of reviewers recommend StreetFleet

About StreetFleet:

We pride ourselves on one-to-one customer service for all your vehicle needs, with timely communication from purchase to delivery and arranging finance for complete peace of mind.

Visit Website

Phone:

1300 273 359

Email:

info@streetfleet.com.au

Location:

Level 2, 111 Gawler Place,
Level 2, 111 Gawler Place
Adelaide
5000

Write Your review

Tell us how StreetFleet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Here's a few quick things: Fuel card wasn't activated initially which caused a big problem at the fuel station resulting in the manager of the fuel station complaining to me. Car was dirty inside when I received it including take away packaging from the previous owner in the glove box etc. There was a problem when I went to have my 1st service because Streetfleet told the Mazda dealer the car wasn't one of theirs and refused to pay the service cost.”

Helpful Report

Posted 5 years ago

Hi Jason, Thank you for taking the time to review StreetFleet and I am sorry to read your experience has not been up to our expected standard. With respect to the cleanliness of the vehicle on changeover: We do help your employer move cars to different drivers around the country and while your drivers are given car washing allowances to keep the cars clean, sometimes these are not used inline with your employer's policy. While we try to help out and see each car before it is transferred, sometimes this is not possible and it appears yours was transferred without being adequately cleaned by the previous driver. On the fuel card side, that sounds unusual for an issued card not to be active, although sometimes pin numbers are changed to manage security on the card in between transfers so perhaps this is where the issue was. It looks like the card is being used now, so I trust this issue has been resolved. On the first service: Your vehicle was definitely active in our system. Unlike other fleet companies, we do all of our authorities verbally to ensure we can manage the process. The only thing I can think of that would have happened here is that there was a misunderstanding on the rego on your vehicle when the call came in which resulted in us not being able to locate your vehicle. I have passed your notes onto the fleet manager for your employer and have spoken with our support team about your concerns also. Please accept my apologies for any inconvenience caused by any of the above and I trust that your experience since these initial issues has been up to our normal standard. If you have any concerns please let me know directly as we want all of our drivers to have a great experience with StreetFleet. James Ehmann National Manager StreetFleet

Posted 5 years ago

“Service from Street Fleet is always prompt, reliable and easy, whether arranging car drop off / change overs as well as reminders for servicing and tyre replacement.”

Helpful Report

Posted 5 years ago

“Rob and the girls are a pleasure to deal with. I would not hesitate to recommend StreetFleet to a client or family member.”

Helpful Report

Posted 5 years ago

“You need to give better insurance coverage to your customers. In order to do this you will have to get someone to do a bit research to see what others are offering and compare it with you. I was vero before when I was with Smart Leasing, I should not have changed the company there insurance coverage was much better as compare to what QBE is offering via Street Fleet. Small things like this will make you a leading company once people realise what you have to offer.”

Helpful Report

Posted 5 years ago

Hi Muhammad, Thanks for taking the time to review our company, we really appreciate the feedback. Insurance is an area we review regularly and we will take your comments on board when we next go to market. Thanks again

Posted 5 years ago

“Great!”

Helpful Report

Posted 5 years ago

“Absolutely excellent every time I have had to make contact!”

Helpful Report

Posted 5 years ago

“Nothing is every any trouble and queries are dealt with in a timely manner. Thank you”

Helpful Report

Posted 5 years ago

“Always very professional”

Helpful Report

Posted 5 years ago

“Rob Andrew has been very helpful”

Helpful Report

Posted 5 years ago

“Easy to deal with never a problem and I am remote”

Helpful Report

Posted 5 years ago

“All was good ...no issues at all”

Helpful Report

Posted 5 years ago

StreetFleet is rated 4.8 based on 351 reviews