Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 19,327 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 19,327 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and a great range of products. In the 80s this was about the only place in London to get decent clobber!”

Helpful Report

Posted 7 months ago

“The shop is very good and sell quality items such as spring court, Lois ,Paraboot Chambord ,Fred Perry and other designs. I love it”

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Posted 8 months ago

“Ordered a Baracuta g9 Arrived promptly very well packaged Very pleased will shop here again”

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Posted 9 months ago

“Ordered trainers and they came in 2 days. Excellent delivery”

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Posted 10 months ago

“The customer service is excellent and managed to get refund for a faulty product.”

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Posted 11 months ago

“Good classic gear with a good variety. But they should introduce xs (extra small) as an option ,as the 'small' I ordered felt more like it was verging on a medium. Gabicci looks better when it's a slimmer fit.”

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Posted 11 months ago

“Easy online purchase, fast delivery. Thanks.”

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Posted 11 months ago

“First purchase made successfully. Good site, and range of products. Delivered promptly, the products looked good and fit well - although not worn them yet.”

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Posted 11 months ago

“The clothing range and brands are second to none,absolutely brillant but its the returns that let them down,the returns slip you can hardly read and its not free returns so you have to pay if the goods are over a cetain ammount,thats my only gripe but yeah excellent range and brands”

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Posted 11 months ago

“Great service and quality”

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Posted 1 year ago

“I ordered a pair of shoes and received them pretty quickly. I live in the US so the fast shipment was nice. The shoes are great and the price was really good. The only problem was I did not receive any tracking information on the package. So with the possibility of having to sign for the delivery I pretty much had to stay around the house so I wouldn't miss the delivery. A little bit of an inconvenience but was able to receive package on time I guess.”

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Posted 1 year ago

“Great clobber and great delivery service, keep up the good work”

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Posted 1 year ago

“Overall a good service. I've ordered a few things and all have been delivered quickly. I was just dissapointed with an expensive Baracuta jacket I bought. It just came in a plastic bag. No tissue or box. At £340 I expected it to be packed better than it was.”

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Posted 1 year ago

“Deducting one star because the laces on my left shoe arrived with loose threading that sticks out, and it's too expensive to exchange for a flawless pair. Wish they had checked prior to shipping. Otherwise great.”

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Posted 1 year ago

“Happy with the service, unfortunately the Birkenstocks were too small - my fault, I bought a half size smaller than usual. Yes, I had to pay postage to return them, but I knew this and it is to be expected from an independent company. Had they fitted they’d have been a bargain, and had they had my size in stock I believe I could have had a free return to exchange them. My refund went through promptly and communication was good.”

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Posted 1 year ago

“Great product and a good price”

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Posted 1 year ago

“To return a pair of boots & trainers cost £16.00 with Royal Mail. Not sure I'd use Stuarts again.”

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Posted 1 year ago

“Item received when it was due and well wrapped. Was more an overshoot weight than jacket but that's more a Lois issue than Stuarts.”

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Posted 1 year ago

“Good company to deal with, carry a wide selection of stock, one of my favourite retailers.”

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Posted 1 year ago

“Always find some gems with Stuarts London. Quick to dispatch order so delivery is quick. Have bought a few items from here. No problems”

Helpful Report

Posted 1 year ago

Stuarts London is rated 4.8 based on 19,327 reviews