Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 19,342 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 19,342 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 12th April 2025

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site...excellent efficient service ✌🏻”

Helpful Report

Posted 2 years ago

“Very nice online store but the only thing I didn’t like was that I had to pay taxes on each of the three shirts that was shipped to Dubai. Aramex who delivered the shirts made me pay the taxes before they shippEd the items and it was a bit too high. I have ordered from other online stores in the UK and I never paid such huge amount in taxes. I believe that it was Aramex that did all the calculations for the taxes. I don’t trust that shipping company because they have made mistakes in the past l,so if possible please change your courier services to FED Ex or UPS or DHL”

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Posted 2 years ago

“Parcel delivered on time as stated . Will use stuarts again in the future .”

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Posted 2 years ago

“I bought (and returned) some LEVI'S Bedford cords vintage, size 30. Way, way, way too small. I think that's because they go with original (1968?) sizing. and now we're all bigger (fatter), I'm 30 in my Edwin jeans and other chinos, 29 in stretch. I think you should have a better size chart stating if items wear much smaller, or bigger. Other than that, my love for Stuarts knows no bounds.”

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Posted 2 years ago

“As ever, good quality garments, competitively priced, efficient delivery :>”

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Posted 2 years ago

“Good company lots of brands..just wondering tho .I bought the wrong size of top ...would u exchange my pink candy top ..”

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Posted 2 years ago

“The item is lighter than l thought and longer than l thought despite the description being "short". You said you despatched on the Tues. RM said they were delivering Fri, even gave a time, got it on the Sat . I don't mind that it came on the Sat but they shouldn't have said it was coming on the Fri . They should refund the postage .”

Helpful Report

Posted 2 years ago

“The only problem was the Royal Mail delivery as their 4 hour slot turned out to be 8 hours and meant that I had to stay in all day! Also I should have signed for the delivery but the postman never rang my doorbell and forged my signature!”

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Posted 2 years ago

“Quick delivery, and a quality item would highly recommend”

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Posted 2 years ago

“Great Service and Quick delivery 👍👍”

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Posted 2 years ago

“Love the retro stuff at Stuart’s, I used to go there regularly but so easy to use online it saves the trip!. Free delivery on many items to so all round win win. 👍”

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Posted 2 years ago

“Interesting product range and fast efficient on line service”

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Posted 2 years ago

“Great service.... Great choice of classic clothing .... fast service with excellent communication......”

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Posted 2 years ago

“Arrived quickly, but the garment did not come in the presentation box as described…”

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Posted 2 years ago

“Fast delivery. Shame to have to pay for returns.”

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Posted 3 years ago

“Ordering and delivery process is great, but returns through DPD drop off are a huge pain. Suggest they change their partnership with them to collection if the customer has to pay for returns.”

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Posted 3 years ago

“Prompt shipping & delivery. However, the customer is on the hook for the shipping costs for returns & exchanges. The best way to improve services is to provide free shipping on returns & exchanges (especially for non-UK citizens) like most other online retailers. I might need a different size in another colour of an item that I like. It doesn't make business sense to have the customer pay to exchange or return an item. Considering that I'm in the US, I'm more inclined to not shop here again based on this expense and experience.”

Helpful Report

Posted 3 years ago

“Very quick delivery, used this shop for years quality clothing”

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Posted 3 years ago

“Ordered Fred Perry top, arrived quickly and neatly packaged, overall a very good service and would use them again.”

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Posted 3 years ago

“Really good service will definately be using again in the future”

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Posted 3 years ago

Stuarts London is rated 4.8 based on 19,342 reviews