Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 19,342 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 19,342 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 12th April 2025

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a pair of Playboy Chukka boots in tan. The website's photo shows a kind of "ginger" Tan colour which, even taking into consideration differing colours on different monitor screens, bears little resemblance to the actual colour of the boot. What you actually get is referred to as Indiana tan on the manufacturers website. Not a huge biggy, all things considered, just a little inconvenient. Must say though, their customer service is very good. Top tip..... change the picture to one which actually resembles the boot.”

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Posted 3 years ago

“Great quality, easy ordering and fast efficient delivery.”

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Posted 3 years ago

“Scary fast delivery and my Lois jacket is beautiful.”

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Posted 3 years ago

“Excellent service, great range of clothing . Used this store for years, and will continue to do so.”

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Posted 3 years ago

“First off, product great - fair price. Speed of delivery fantastic. (and i’ll probably order again). But only reason for the review is; initially i made an online request, as per the website. Completely ignored. After a few weeks i called and was given not particularly useful/ and possibly incorrect information. In the end i ordered something different. Apart from this, happy with end result”

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Posted 3 years ago

“Originally sent me the wrong item but sorted it within a week so the only reason I'm not giving 5 stars. Very happy with my trainers, the price and the customer service to sort my exchange”

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Posted 3 years ago

“Excellent service quick delivery superb product”

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Posted 3 years ago

“Sizing a bit odd in some lines but overall a slick operation with attentive customer service! Thanks Raj😎”

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Posted 3 years ago

“Efficient and quick delivery service. Knowledgeable and friendly in-store service.”

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Posted 3 years ago

“j’aime bien pas mal de choix et bonne qualité respect du suivi de la livraison encore merci AJ”

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Posted 3 years ago

“Free postage is not free if you return item - postage is deducted from refund amount”

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Posted 3 years ago

“I ordered 2 items and delivery was quick. I sent one item back and I was refunded quickly. It was an easy transaction. The reason I have given 4/5 is because the return wasn't free.”

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Posted 3 years ago

“Love my purchase, quick delivery”

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Posted 3 years ago

“Very friendly customers service.”

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Posted 3 years ago

“Stuarts London is a great store. I had a small issue with the next day delivery, but that was quickly resolved by the customer service manager to my satisfaction. The product was well packaged and arrived in excellent condition.”

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Posted 3 years ago

“Pricing was 28% above list, I suppose to make up for the free overnight shipping from London to New Jersey in the U.S. However, the service and email communication were first-class.”

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Posted 3 years ago

“Prompt delivery, wrapped and boxed with care, and happy with all my purchases from Stuarts!”

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Posted 4 years ago

“My item was perfect and it arrived in a timely manner. I definitely pleased with the service from Stuarts London.”

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Posted 4 years ago

“I placed my order and in a few days I received it,plenty of info regarding tracking my deliver 👍”

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Posted 4 years ago

“Nice item, Good price and fast delivery. Unfortunately jacket has a scratch mark in the back. Not enough to return but a little dissapointing.”

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Posted 4 years ago

Stuarts London is rated 4.8 based on 19,342 reviews