“Excellent responsiveness from the customer service.
My repair request was responded to in a most timely way.
Instructions provided and the processes were easy to understand and follow.
Repair was also timely with effective/informative communication each step. of the way”
“The delivery and product quality was OK however I was charged 16$ of duty for band that was around 30$...there was no mention of duty fees when I ordered online.”
“I added a diver watch to my Collection. I changed the strap and made it my everyday surfing and diving watch. I am satisfied with the quality and specs.”
“I like this brand. Beleive these watches are perfect gifts for loved ones. I purchased 3 watches so far from this brand and will continue purchasing.”
“The picture of the watch I bought does not do it justice, it's bigger and nicer in person. So far I've had very good results talkin to the customer service representatives of Stuhrling and they seem to be willing to make there customer's decision best for the buyer. I will definitely be purchasing another watch from Stuhrling.
Thanx Jhaus”
“I LOVE THE WATCH BUT I WAS VERY DISAPPOINTED TO FIND OUT LATER THAT I SHOULD HAVE RECEIVED 25% DISCOUNT........................................................... I BOUGHT A PEN TOO WHICH I LOVE”
“I have 4 Stuhrling watches and I’m happy with them.
My last watch had a small problem with the band sliding
Clasp. It only took 1 short call
To customer service and I received a new clasp in a matter of days.
Very pleased with a fellow New Yorker!”
“The order I placed was delivered promptly. However: the site does not allow me to log in, and I'm unable to reset the password with the "lost password" link (no email gets sent to me); so I have no reference for the order. Also: emails sent to support have not yielded a response.
In short: nice watch, but zero service support.”
“Nice finish on the watches however not overly pleased with the quality of the leather bands. Really stiff for the first few days. So stiff, I felt pain on my wrist bones. In my opinion, whilst the watches don’t cost thousands of dollars, they are certainly not cheap. I feel like better quality leather should be used.
I like the two watches I bought. But unless prices drop or material quality improves, I’m unlikely to purchase another.”
