“I have been ordering Stuhrling for many years on line starting many years ago on Shop NBC and recently from Amazon. I still own 10 of the watches because for the money the product is very good. i do wish that there were a few mens watches in the larger versions around 47 to 50 mm because i like that size. When i've used your customer service dept. they have been very accommodating . Your styling is very unique and very European which is very appealing to me.”
“It was junk. The dial was broken and instead of offering an immediate replacement I was asked to send a video of what wrong. Seriously? My one star is split between the product and customer service. Since it was to be given as a gift- I had to go to the local mall and buy a replacement. Lesson learned with this company.”
“In addition to being an extraordinary brand in watches, the server to the client is sensational. I had a problem and they solved it as soon as possible. I am very satisfied with your products and your company. I recommend it”
“DEAR MARC
sorry I did not received until now and will feed back, by the way this is second time to buy watch and I like it so much, also I have plane to buy one more but automatic Depthmaster 893 Automatic dark gray”
“Excellent watches, great to look at, superb value. Own ten (10) of them and will buy more.
However, I would like them all to be truly automatic battery operated, not the wrist movement chronometer type as they stop very quickly once you keep it down.”
“I first became aware of Stuhrling as a result of browsing my Amazon account. I started to take an interest in the diversity of styles offered by the brand. Eventually, I decided to purchase a timepiece utilising the Amazon app. I chose a quartz GMT model in 'Batman' colours. I was impressed with my purchase; The styling, finish and general quality was very good at the price range. I was smitten, and decided to purchase direct from Stuhrling. I registered my particulars and chose an automatic Diver model (Regatta) in blue. I found the whole process relatively straightforward. I was kept informed at every stage of the shipping process, until the item was in the hands of the UK courier designated to deliver to my home address (Yodel). Let me just say, that after three further purchases using the free shipping facility, I believe that it is prudent to avail oneself of the subsidised $25.00 delivery option. You really don't want your precious Stuhrling timepiece to fall into the hands of Yodel! Two of my timepieces, on separate occasions, were very fortunate to make their way into my hands and, on the third occasion, not at all. The contents of the package were pilfered. To Stuhrling's credit, a replacement was dispatched to me by means of FedEx. What a difference! I find Stuhrling''s customer service is next to none; par excellence! I have recently ordered another timepiece and am awaiting delivery. So, five watches in all! And, I appreciate each one, whether automatics or quartz. The same attention to detail and finish. They look far more costly than they are in reality. So, I can heartily recommend the brand, the product and the company! I will be checking the contents of my package thoroughly before the driver departs, however! Thank you! stuhrling.”
“Had a disturbing episode when fully packaged, but empty, box arrived!
Had been through UK customs handling firm and duty paid, but appeared re-sealed.
All present and correct inside except no watch!
Delivery to UK had been quick.
Stuhrling sent immediate replacement and I am very happy with the watch and the service.”
“Love the watches. I would buy them all if I could. Excellent experience purchasing 2 watches for my wife for Christmas. She loves them both. We will money permitting be buying more in the future.”
