Sturdy Kids Ltd Reviews

Name: Sturdy Kids Ltd
Address: Unit V1 Kingsville Road, Kingsditch Trade Park, Gloucester, Cheltenham
Rating: 4.42

4.4 Rating 43 Reviews

79 %

of reviewers recommend Sturdy Kids Ltd

Visit Website

Phone:

01242 285 999

Email:

info@sturdykids.co.uk

Location:

Unit V1 Kingsville Road, Kingsditch Trade Park, Gloucester
Cheltenham
GL51 PLX

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Sturdy Kids Ltd 5 star review on 22nd December 2022

Lisa Da****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give 0 stars I would. Thought I had finally found somewhere that does school trousers for my skinny 6 foot 2 13 year old. But no, although the size will be perfect and at a reasonable price. The site will not accept payments for my order. Also many emails simply ignored.”

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Posted 1 month ago

We are so sorry that when you visited there seems to have been a technical fault with the website as it was not allowing you to place your order. Our customer services team answer all emails that we receive so we don't understand why we would not have seen your emails. We also have friendly telephonbe support to help with all queries, Monday to Friday 9-5 and would have been delighted to help if you had called us. So sorry that this was your experience :-(

Posted 3 weeks ago

“Can't recommend thos company enough, been using them for school stuff for few year now and everything I have ordered has turned up quickly, and fits perfectly. Wish I could give 10 starts.”

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Posted 3 months ago

“There is a reason I’m giving 2 stars. The quality is alright. It is full of polyester, which should naturally be cheaper. The charge is in the fit, right? What really bothers me is that the customer pays for everything. I paid for my order, rightly so, but on top I had to pay for the delivery of the order. Ok. And do not forget that if I need to return some stuff because the fit might not be the best, I then have to pay for the return delivery charge too. Adding this on, it is cheaper to buy better fit, better quality from M&S and pick it from local shop for free. I made about 4 orders from your company, but the return charge on top on my last order just push my buttons the wrong way. Not with my money.”

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Posted 6 months ago

Thank you for your feedback. Our delivery and returns policy was clearly stated before you made your purchase, so it is a shame that knowing this, you have commented as you have. We would love to be able to cover the cost of delivery and returns, but sadly this is not viable for us as a small business.

Posted 4 months ago

“Ordered the Zeco flat-fronted trousers for my 16yr old boy & I have nothing but praise for the quality of the product, the ease of ordering & swift delivery. So wish that we had found this company (Sturdy Kids) years ok. Struggled to find school trousers that would fit both in the waist & the leg for our boy. Such good quality & service, we will be ordering another pair but in black for family formal occasions. Thanks again.”

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Posted 8 months ago

“Excellent service, left a voicemail after closing and received an email the next morning. Communication is fantastic and the clothes are great quality”

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Posted 9 months ago

“3 pairs of trousers for my 15 year old..6 days in and one the hem completely undone and another pair ripped between the legs. Poor poor quality also extremely poor customer service as they couldn’t even be bothered to respond to my email. Money is tight for everyone but only me and paying that bit more for extra sturdy trousers because you think they will last so it’s worth that not more and for them to do this just isn’t acceptable.. will not use this company ever again. Customer service 👎.”

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Posted 2 years ago

Hi Patricia, thank you for your feedback. We are very sorry to hear this. We have checked our email history and can find no communications from you. These are certainly faulty and would be replaced without question. Please can you provide your order number so we can get in touch with you as we also can't identify your order. Thank you, Vanessa

Posted 2 years ago

“I purchased the happy trousers for my 7 year old son who always struggles with supermarket brands being too small on the waist and too long in length. I can honestly say I wish I had found this website sooner absolutely perfect fit, initially skeptical so order a bigger size as I would in the shops but too big so returned for the size I should have ordered. Absolutely brilliant!”

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Posted 2 years ago

“Thank you Sturdy Kids. Having a range of more generous options, which all contain a decent amount of elastic in the waistband, has made school shopping much easier for me and my son. It has been demoralising for him to be trying on ‘generous’ ranges from high street shops and then still not fitting so being able to have a pair in the right age range that does fit with room is a good experience for both of us.”

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Posted 2 years ago

“After struggling to find trousers that fit my son and being all elasticated (he struggles with buttons and zips) for so long I was beyond stressed, then someone on facebook told me about sturdykids, now I only buy his school trousers from here, the quality is great, prices reasonable and they fit comfortably. Very happy with our purchases. I make sure to mention to other parents in need of sturdier fitting school clothes.”

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Posted 2 years ago

“Great selection of products”

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Posted 2 years ago

“This is my go to for school trousers as I know they will fit my son well. Delivery is quite speedy and when I have had an issue it’s been dealt with politely and quickly. Definitely recommend if you struggle for height / sizing requirements.”

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Posted 2 years ago

“My lad is a sturdy chap. Very active and full of mischief! The shorts and trousers we bought for school are brilliant! Smart, comfy and very well made!”

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Posted 2 years ago

“Product was almost perfect for boys, and would’ve given 10 stars except cannot use them because of the crotch height, they are really tight. Boys and men need a deeper crotch for obvious reasons and the trousers made me uncomfortable just looking at them.”

Helpful Report

Posted 2 years ago

Hi and thank you for your review. Our range of trousers covers both shalow and deep seated boy's trousers. Younger boy's need a more shallow seat so that their trousers aren't 'Simon Cowell' like (sorry Simon!). It sounds like the trousers you purchased may have been designed for a younger child. We are always here to help, so if you shop with us again, please feel free to call our Customer Service team for some one to one advice on your specific child's sizing requirements. Our number is 01242 285999. I am sure we can find a great fitting trouser for your son.

Posted 2 years ago

“All items received have been as described, in excellent condition. The service provided is very efficient. An excellent site.”

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Posted 2 years ago

“Excellent and speedy service with high quality products. Highly recommend!”

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Posted 2 years ago

“Very good quality for the price .My son loved the blazer very comfortable”

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Posted 2 years ago

“Fantastic service, quick delivery and a superb fit.”

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Posted 2 years ago

“Sturdy Kids always provide an excellent service I have been buying school trousers and shirts from them for 3 years now and have always been pleased with the service”

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Posted 2 years ago

“Good size. Quick delivery.”

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Posted 2 years ago

“Will definitely be purchasing again. First time I’ve been able to get exact size for my Grandson. Great quality trousers, great price snd super fast delivery.”

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Posted 2 years ago

Sturdy Kids Ltd is rated 4.4 based on 43 reviews