Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.76

4.8 Rating 6,910 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 6,910 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 12th March 2025

Lynda E

Succulents Depot 5 star review on 11th March 2025

Girima P

Irene R

Succulents Depot 5 star review on 7th March 2025

JANET D

5021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“one of the succulent developed rot on the stem. I hope they will replace it.”

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Posted 1 year ago

“Disappointed my 4in string of turtles came very over watered. Was hoping it would dry out but after about a week I had to propagate what I could after it started dying. Now it’s mostly rootless hopefully I can save some of it.”

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Posted 1 year ago

“I’ve ordered from succulent depot numerous times. I’ve never had a problem. My past order, I ordered 10 plants. I realized after letting them sit after taking them out of shipping that I was missing two. I emailed them right away once I noticed. I had an immediate response the same night. I emailed them back and still haven’t heard about my missing plants. Yes, this company is thorough, but this time it wasn’t. I’m not the type to ask for more than what I paid for. I just want my two missing plants. I’m disappointed I still havet had a response back.”

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Posted 1 year ago

“My order came to over $49 which included free EXPEDITED shipping. Order was shipped on a Wednesday, so I was expecting it Friday or Saturday. It sat in the mail system over the weekend, so I didn’t receive the package until Monday. It was too my surprise that it was shipped ground. The plant (tradescantia lavender) was filthy with water stains. And all the leaves closest to the soil were brown and dry. I literally had to save the plant by clipping and propping. This will probably be my last purchase with you guys as I have found other companies that take more pride in shipping, are honest about shipping times, & their plants always arrive in excellent condition.”

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Posted 1 year ago

“I received damaged items and when reaching out about a week ago and still haven’t gotten a response.”

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Posted 1 year ago

“Plants for small and arrived broken”

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Posted 1 year ago

“SORRY THEY DID NOT SMELL LIKE VICKS. IWAS DISAPPOINTED”

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Posted 1 year ago

“The plants arrived in poor condition, they were not well protected, some leaves were damaged and I did not like that they did not bring pots. I think the price is high for not bringing the pot. I have bought in other places and they all have a pot and come well protected. Maybe you have to work more on the best protection of the plants when sending them”

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Posted 1 year ago

“The succulent arrived looking practically dead. I'm hoping to revive it.”

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Posted 1 year ago

“Ordered 4 plants. 2 are dying.”

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Posted 1 year ago

“Sad little specimen. Plant and pot were crusted with white deposits. Careless packaging smashed plant. New growth appears burnt. Excessive die off has occurred in the 2 weeks I've had it. Will not order from this shop again.”

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Posted 1 year ago

“Was not happy with these 2 plants...they both look like dead leaves....gonna keep them and treat them and see if they can purk up...Marie Price”

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Posted 1 year ago

“I was missing a succulent which I did get credited back for but it took me reaching out twice. Also two other succulents I ordered have both since died. I've ordered from here before and was happy with my order previously... which is why I left a star. Overall disappointed this time.”

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Posted 1 year ago

“Not what I was looking for”

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Posted 1 year ago

“Plants were very dried out and wilted. Not one was in a pot. I've ordered before and was disappointed with this order.”

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Posted 1 year ago

“one plant came perfectly fine the other came a lil too wilted for me to be happy but i hope it survives”

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Posted 1 year ago

“Two plants dead on arrival.”

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Posted 1 year ago

“My plants came and they were almost dead. It took 2 extra weeks to come and I was not happy. I am struggling to keep them alive due to the horrible packaging.”

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Posted 1 year ago

“Very crazy “packing” job. Some not in pots at all. Some half dead and squished due to being shoved in a tiny box.”

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Posted 1 year ago

“They all die”

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Posted 1 year ago

Succulents Depot is rated 4.8 based on 6,910 reviews