Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.76

4.8 Rating 6,910 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 6,910 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 12th March 2025

Lynda E

Succulents Depot 5 star review on 11th March 2025

Girima P

Irene R

Succulents Depot 5 star review on 7th March 2025

JANET D

5021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It came in barely alive. I’m not sure it will survive.”

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Posted 8 months ago

“Shipping was quick but two of my three plants were practically dead. I’m trying to nurse them back to life but I don’t think they’re going to survive.”

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Posted 9 months ago

“A.lot.smaller.ordered.6.inch.oher.then.that.its.ok”

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Posted 10 months ago

“dirt all spilled out and tiny. Not impressed.”

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Posted 10 months ago

“The plants were wrapped very poorly, most had lost what dirt they had. I’m trying to baby 2 of the plants back, but it doesn’t look good. Overall, the majority of the plants were much smaller than I expected and there wasn’t any identification or labeling of the plants. So it was very difficult to confirm what was received. Would not recommend the company, nor order again.”

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Posted 10 months ago

“Those 2 inch plants are a little on the puny side. Sorry I bought them, will be surprised if they even live, let alone grow! Will never purchase that small again,shocked you would sale them that small!”

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Posted 11 months ago

“Plant arrived damaged.”

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Posted 11 months ago

“Customer service will not reply about a damages plant.”

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Posted 11 months ago

“Plants arrived looking bad , so I gave them a few days to recoup. But still not doing good..”

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Posted 11 months ago

“Very disappointed with the plants I got. Plants very week and dried out.”

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Posted 1 year ago

“It was a sizeable order but TWO were compromised. One was completely in pieces - I planted the pieces but they are small and most are turning black. The other was too dry, crumbled in my hands. I'm considering dropping my monthly subscription. Also, your system let me BUY 3 heat packs which surely weren't necessary in the box. One would have done.”

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Posted 1 year ago

“This was the worst plant I have ever received y mail..and shame on the seller who take your money..and send the customer a plant that look so bad..I will never buy from this shop again..this plant look old and all most dead...what a shame.😱😟😝😱”

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Posted 1 year ago

“Could have been packaged for shipment better. Contents were a mess with dirt everywhere”

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Posted 1 year ago

“this is not my first order from you -my first was great this one has been hit or miss some have died other are struggling and some are doing great-guess that is normal”

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Posted 1 year ago

“One of the Christmas cactus failed to make it. Was buried in soil.”

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Posted 1 year ago

“Package arrived and the plant was not even in a pot! Dirt all over the place. The plant was limp from lack of water. I quickly planted it & watered it. A very poor business model.”

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Posted 1 year ago

“Packaging for shipping was terrible. Box came destroyed. Two of my plants were totally gone, ripped apart.”

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Posted 1 year ago

“They shipping and packaging was pretty rough on the plants - not sure I would buy again”

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Posted 1 year ago

“Packaging wasn't done ŕìght.Soil was awful.”

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Posted 1 year ago

“Hello Support, I just finished potting the five plants I got from Succulentdepot today. I had ordered six plants. I was very happy that the order arrived so quickly, Thank you! What I am not particularly thrilled about is that one plant is missing. Here’s what I received: 1) Madagascar Ocotillo 2) Agave Montana 3) Crassula Ovata 4)Euphorbia Milii 5) Euphorbia Resinifera The one that is missing is the Schlumbergera Bridgesii! At first I thought I had overlooked something, but no the box is empty and the Schlumbergera is nowhere in sight. I know this must not be a big deal, on the other hand I would really like to get the stuff that I ordered. Thank you for your help. I’m sure you will rectify this situation to my satisfaction. And I appreciate your help. Best regards Monika Ingersoll”

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Posted 1 year ago

Succulents Depot is rated 4.8 based on 6,910 reviews