Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.76

4.8 Rating 6,909 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 6,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 12th March 2025

Lynda E

Succulents Depot 5 star review on 11th March 2025

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Irene R

Succulents Depot 5 star review on 7th March 2025

JANET D

5021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not order from this place. I paid 30 dollars for dead plants. No guarantee like they day they have on their site. I got no replacement or refund. I will never order from there again, absolutely horrible customer service. What a waste of money”

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Posted 6 days ago

“They came late and were dead.”

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Posted 1 week ago

“My first order was a messy. The cactus was very good. The cactus in my second order was very good.”

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Posted 2 weeks ago

“They were dead when they arrived. I tried to reach out to the company but received NO response!! Not happy with this.”

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Posted 2 weeks ago

“Plants arrived dead, they did not offer store credit as they say they will on their website. I was offered replacement plants on my next order, why would I order from them again?”

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Posted 3 weeks ago

“I'll never buy from them again.”

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Posted 3 weeks ago

“Two of the plants were squashed. One of them looked like it was already dead and the other is trying to survive. Very disappointed!!! I won’t be ordering from you again.”

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Posted 1 month ago

“Don’t have them yet. I hope they are ok when they do arrive. One of the other ones was damaged but I think this is the last time I will buy”

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Posted 1 month ago

“Nothing above the dirt in the pot, no signs of life after 2 weeks!”

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Posted 1 month ago

“I ordered 4 cactus and a heating pouch to keep them warm. (It’s very cold where I live right now.) When I received the items, the pouch wasn’t warm at all. On top of that the dirt from the pots was in the bottom of the box they were shipped in, the cactus had no soil in their pots. I had to repot all 4 of the cactus. I just hope they live. It’s too early to tell right now,”

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Posted 1 month ago

“I ordered 4 different succulents & 3 of the 4 looked dead even before I planed. Not healthy at all.”

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Posted 1 month ago

“Mine arrived half frozen and dead and no one at the company has replied to my email.”

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Posted 1 month ago

“The succulents that I received where excellent, but one of the items from my order is missing!”

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Posted 1 month ago

“money wasted- both plants arrived dead”

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Posted 1 month ago

“I have not recieved my order”

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Posted 2 months ago

“I ordered 2 plants. 1 arrived dead. The other one died 2 days after delivery. Will not order from this company again.”

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Posted 2 months ago

“Plants arrived broken”

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Posted 2 months ago

“Again plants look nothing like the ones I put in my cart. Doubt if I will order again.”

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Posted 2 months ago

“Plants were dry and dying only two survived”

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Posted 2 months ago

“I tried to resolve this with the seller who only wanted me to make another purchase and then send a replacement. Etsy intervened and refunded the original purchase. The plants arrived in damaged condition due to poor packing and no additional packing placed in the box. They toppled end over end in shipping and dirt was all over the inside of the box. Requested a replacement of at least one plant. I have photos of plants and packaging. No further response from the seller. I purchased it due to the excellent rating but hard to believe that I am the only one this has happened to”

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Posted 2 months ago

Succulents Depot is rated 4.8 based on 6,909 reviews