"We stayed at Beach Cottage in Aldeburgh over Xmas and the New Year. I will start with 2 positives - fantastic view and house was warm. - but that is where it ends. We rent holiday cottages 3 times a year and we have never stayed in such a fund down property. First thing we had to do was descale the kettle as we had bits floating in our coffee, and then clean the cooker as when we used it smoked and smelt of old fat. No dishwasher I know, but 2 tea towels for 10 days ? Details also say towels provided - we had buy towels as theirs were as thin as tissues, we are both slim but not big enough to wrap around us. The carpet in the front room was ver6 badly stained, and random pipes sicking up out the floor where radiators were previously fitted. The showers were all dirty, full of built up grime, which we also had to clean. No extractor fans in the bathrooms. Wallpaper badly stained and coming off the walls. Details on door said to hang coats up in the cupboard under t(e stairs, but full of deck chairs etc so could not even get to pegs. Rusty radiators in the bedroom. The most shocking thing, is the fact that all all the windows in the bedrooms downstairs are locked. In the details at the house they say this is for security reasons. - however in the front room upstairs their is an emergency key on the event of a fire. A fire is most likely to start in the kitchen up stairs - if this is during the night and it spreads downstairs a key upstairs is no good to help you get out.\r\nThe whole house inside is tired, rundown, dark and dirty, and needs a good clean. We have raised a complaint, asking for a partial refund. Shockingly the owner is not prepared to offer anything, but Suffolk Secrets have offered us \u00a3180 - not a lot considering is cost \u00a31800 for 10 days and we spent a lot of that time cleaning and buying cleaning products, but at least they have agreed with my comments after seeing the photo\u2019s I provided.\r\nPlease double check this property has been updated before booking in the future."

"We stayed at Beach Cottage in Aldeburgh over Xmas and the New Year. I will start with 2 positives - fantastic view and house was warm. - but that is where it ends. We rent holiday cottages 3 times a year and we have never stayed in such a fund down property. First thing we had to do was descale the kettle as we had bits floating in our coffee, and then clean the cooker as when we used it smoked and smelt of old fat. No dishwasher I know, but 2 tea towels for 10 days ? Details also say towels provided - we had buy towels as theirs were as thin as tissues, we are both slim but not big enough to wrap around us. The carpet in the front room was ver6 badly stained, and random pipes sicking up out the floor where radiators were previously fitted. The showers were all dirty, full of built up grime, which we also had to clean. No extractor fans in the bathrooms. Wallpaper badly stained and coming off the walls. Details on door said to hang coats up in the cupboard under t(e stairs, but full of deck chairs etc so could not even get to pegs. Rusty radiators in the bedroom. The most shocking thing, is the fact that all all the windows in the bedrooms downstairs are locked. In the details at the house they say this is for security reasons. - however in the front room upstairs their is an emergency key on the event of a fire. A fire is most likely to start in the kitchen up stairs - if this is during the night and it spreads downstairs a key upstairs is no good to help you get out.\r\nThe whole house inside is tired, rundown, dark and dirty, and needs a good clean. We have raised a complaint, asking for a partial refund. Shockingly the owner is not prepared to offer anything, but Suffolk Secrets have offered us \u00a3180 - not a lot considering is cost \u00a31800 for 10 days and we spent a lot of that time cleaning and buying cleaning products, but at least they have agreed with my comments after seeing the photo\u2019s I provided.\r\nPlease double check this property has been updated before booking in the future."

"We stayed at Beach Cottage in Aldeburgh over Xmas and the New Year. I will start with 2 positives - fantastic view and house was warm. - but that is where it ends. We rent holiday cottages 3 times a year and we have never stayed in such a fund down property. First thing we had to do was descale the kettle as we had bits floating in our coffee, and then clean the cooker as when we used it smoked and smelt of old fat. No dishwasher I know, but 2 tea towels for 10 days ? Details also say towels provided - we had buy towels as theirs were as thin as tissues, we are both slim but not big enough to wrap around us. The carpet in the front room was ver6 badly stained, and random pipes sicking up out the floor where radiators were previously fitted. The showers were all dirty, full of built up grime, which we also had to clean. No extractor fans in the bathrooms. Wallpaper badly stained and coming off the walls. Details on door said to hang coats up in the cupboard under t(e stairs, but full of deck chairs etc so could not even get to pegs. Rusty radiators in the bedroom. The most shocking thing, is the fact that all all the windows in the bedrooms downstairs are locked. In the details at the house they say this is for security reasons. - however in the front room upstairs their is an emergency key on the event of a fire. A fire is most likely to start in the kitchen up stairs - if this is during the night and it spreads downstairs a key upstairs is no good to help you get out.\r\nThe whole house inside is tired, rundown, dark and dirty, and needs a good clean. We have raised a complaint, asking for a partial refund. Shockingly the owner is not prepared to offer anything, but Suffolk Secrets have offered us \u00a3180 - not a lot considering is cost \u00a31800 for 10 days and we spent a lot of that time cleaning and buying cleaning products, but at least they have agreed with my comments after seeing the photo\u2019s I provided.\r\nPlease double check this property has been updated before booking in the future."

"We stayed at Beach Cottage in Aldeburgh over Xmas and the New Year. I will start with 2 positives - fantastic view and house was warm. - but that is where it ends. We rent holiday cottages 3 times a year and we have never stayed in such a fund down property. First thing we had to do was descale the kettle as we had bits floating in our coffee, and then clean the cooker as when we used it smoked and smelt of old fat. No dishwasher I know, but 2 tea towels for 10 days ? Details also say towels provided - we had buy towels as theirs were as thin as tissues, we are both slim but not big enough to wrap around us. The carpet in the front room was ver6 badly stained, and random pipes sicking up out the floor where radiators were previously fitted. The showers were all dirty, full of built up grime, which we also had to clean. No extractor fans in the bathrooms. Wallpaper badly stained and coming off the walls. Details on door said to hang coats up in the cupboard under t(e stairs, but full of deck chairs etc so could not even get to pegs. Rusty radiators in the bedroom. The most shocking thing, is the fact that all all the windows in the bedrooms downstairs are locked. In the details at the house they say this is for security reasons. - however in the front room upstairs their is an emergency key on the event of a fire. A fire is most likely to start in the kitchen up stairs - if this is during the night and it spreads downstairs a key upstairs is no good to help you get out.\r\nThe whole house inside is tired, rundown, dark and dirty, and needs a good clean. We have raised a complaint, asking for a partial refund. Shockingly the owner is not prepared to offer anything, but Suffolk Secrets have offered us \u00a3180 - not a lot considering is cost \u00a31800 for 10 days and we spent a lot of that time cleaning and buying cleaning products, but at least they have agreed with my comments after seeing the photo\u2019s I provided.\r\nPlease double check this property has been updated before booking in the future."

"We stayed at Beach Cottage in Aldeburgh over Xmas and the New Year. I will start with 2 positives - fantastic view and house was warm. - but that is where it ends. We rent holiday cottages 3 times a year and we have never stayed in such a fund down property. First thing we had to do was descale the kettle as we had bits floating in our coffee, and then clean the cooker as when we used it smoked and smelt of old fat. No dishwasher I know, but 2 tea towels for 10 days ? Details also say towels provided - we had buy towels as theirs were as thin as tissues, we are both slim but not big enough to wrap around us. The carpet in the front room was ver6 badly stained, and random pipes sicking up out the floor where radiators were previously fitted. The showers were all dirty, full of built up grime, which we also had to clean. No extractor fans in the bathrooms. Wallpaper badly stained and coming off the walls. Details on door said to hang coats up in the cupboard under t(e stairs, but full of deck chairs etc so could not even get to pegs. Rusty radiators in the bedroom. The most shocking thing, is the fact that all all the windows in the bedrooms downstairs are locked. In the details at the house they say this is for security reasons. - however in the front room upstairs their is an emergency key on the event of a fire. A fire is most likely to start in the kitchen up stairs - if this is during the night and it spreads downstairs a key upstairs is no good to help you get out.\r\nThe whole house inside is tired, rundown, dark and dirty, and needs a good clean. We have raised a complaint, asking for a partial refund. Shockingly the owner is not prepared to offer anything, but Suffolk Secrets have offered us \u00a3180 - not a lot considering is cost \u00a31800 for 10 days and we spent a lot of that time cleaning and buying cleaning products, but at least they have agreed with my comments after seeing the photo\u2019s I provided.\r\nPlease double check this property has been updated before booking in the future."

"We stayed at Beach Cottage in Aldeburgh over Xmas and the New Year. I will start with 2 positives - fantastic view and house was warm. - but that is where it ends. We rent holiday cottages 3 times a year and we have never stayed in such a fund down property. First thing we had to do was descale the kettle as we had bits floating in our coffee, and then clean the cooker as when we used it smoked and smelt of old fat. No dishwasher I know, but 2 tea towels for 10 days ? Details also say towels provided - we had buy towels as theirs were as thin as tissues, we are both slim but not big enough to wrap around us. The carpet in the front room was ver6 badly stained, and random pipes sicking up out the floor where radiators were previously fitted. The showers were all dirty, full of built up grime, which we also had to clean. No extractor fans in the bathrooms. Wallpaper badly stained and coming off the walls. Details on door said to hang coats up in the cupboard under t(e stairs, but full of deck chairs etc so could not even get to pegs. Rusty radiators in the bedroom. The most shocking thing, is the fact that all all the windows in the bedrooms downstairs are locked. In the details at the house they say this is for security reasons. - however in the front room upstairs their is an emergency key on the event of a fire. A fire is most likely to start in the kitchen up stairs - if this is during the night and it spreads downstairs a key upstairs is no good to help you get out.\r\nThe whole house inside is tired, rundown, dark and dirty, and needs a good clean. We have raised a complaint, asking for a partial refund. Shockingly the owner is not prepared to offer anything, but Suffolk Secrets have offered us \u00a3180 - not a lot considering is cost \u00a31800 for 10 days and we spent a lot of that time cleaning and buying cleaning products, but at least they have agreed with my comments after seeing the photo\u2019s I provided.\r\nPlease double check this property has been updated before booking in the future."

"We stayed at Beach Cottage in Aldeburgh over Xmas and the New Year. I will start with 2 positives - fantastic view and house was warm. - but that is where it ends. We rent holiday cottages 3 times a year and we have never stayed in such a fund down property. First thing we had to do was descale the kettle as we had bits floating in our coffee, and then clean the cooker as when we used it smoked and smelt of old fat. No dishwasher I know, but 2 tea towels for 10 days ? Details also say towels provided - we had buy towels as theirs were as thin as tissues, we are both slim but not big enough to wrap around us. The carpet in the front room was ver6 badly stained, and random pipes sicking up out the floor where radiators were previously fitted. The showers were all dirty, full of built up grime, which we also had to clean. No extractor fans in the bathrooms. Wallpaper badly stained and coming off the walls. Details on door said to hang coats up in the cupboard under t(e stairs, but full of deck chairs etc so could not even get to pegs. Rusty radiators in the bedroom. The most shocking thing, is the fact that all all the windows in the bedrooms downstairs are locked. In the details at the house they say this is for security reasons. - however in the front room upstairs their is an emergency key on the event of a fire. A fire is most likely to start in the kitchen up stairs - if this is during the night and it spreads downstairs a key upstairs is no good to help you get out.\r\nThe whole house inside is tired, rundown, dark and dirty, and needs a good clean. We have raised a complaint, asking for a partial refund. Shockingly the owner is not prepared to offer anything, but Suffolk Secrets have offered us \u00a3180 - not a lot considering is cost \u00a31800 for 10 days and we spent a lot of that time cleaning and buying cleaning products, but at least they have agreed with my comments after seeing the photo\u2019s I provided.\r\nPlease double check this property has been updated before booking in the future."