Sundae Reviews

Name: Sundae
Address: 236 West Portal Avenue, #328, San Francisco, California
Rating: 4.85

4.9 Rating 533 Reviews

97 %

of reviewers recommend Sundae

Company Reviews

Metrics

Info

4.9

Based on 533 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

kzhou@sundae.com

Location:

236 West Portal Avenue, #328,
San Francisco
California
94127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sold a rental property to Sundae. It needed to be rehabed and I didn't want to go through the work and take the time to do it. The folks at Sundae gave me a fare offer and closed on my terms, allowing my tenants to move out. Thank you for a great experience!”

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Posted 4 years ago

“Sundae was quick and seamless. What a great process!”

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Posted 4 years ago

“Sundae provided me with excellent service and offered me a good option to sell my house for a fair price in my time frame. The 10k advance allowed us to secure a truck and pay moving expences.”

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Posted 4 years ago

“The Sundae team provided me with exactly what I needed for my situation. They provided the best offer for my house compared to other investors, were attentive, respectful, and supportive, and closed the deal without a hitch. Sometimes a house should be sold via a traditional realty process, but when the circumstances are appropriate for a company like Sundae to get involved, then I highly recommend this group. For me and my particular circumstances it was the best option, and Sundae handled it with professionalism and integrity. Months after the house was renovated and sold to another buyer, I drove by to see it. I was so pleased to see how nicely the house had been upgraded and to see a happy family living there and enjoying it, just as my family had when we raised our children. So all in all, what had been a troubling situation, became a smooth process and had a happy ending.”

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Posted 4 years ago

“Professional, caring and a fair price given”

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Posted 4 years ago

“Theoretically it was perfect until sundaes choice of escrow provider dropped the ball and caused delay in closing as well as massive amounts of stress for me - as I had a concurrent transaction contingent on the Sundae closing. While my rep at Sundae assured me they no longer do business with that escrow company- that didn’t help me. Last feedback is this is about the 15th time I have been asked for a review - so my review is- proceed with extra caution and avoid doing what I did with concurrent closing- allow extra time. Enough time has passed that the pain has faded - so believe it or not - I would use Sundae again- I would recommend them.”

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Posted 4 years ago

“Sundae was an amazing experience, it was an easy process, and they gave us a fair price. We have already recommended then to at least three people.”

Sundae 5 star review on 26th February 2021

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Posted 4 years ago

“Everything was very good, all of the people were professional and honest. They gave me what they promise. They did not tell me that the escrow did not close like a regular escrow, whereas after escrow closes you start moving out, not that you had to be out of the house before escrow can close. If that had been made clear , then there would not have been any type of situation at the end. If there is one thing you can do is to improve your communication.”

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Posted 4 years ago

“I was lead to believe several improvements were needed to resale my property, therefore the amount offered me was based on the cost of improvements, also market was lowering. In reality not much was improved and the house sold for at least $40k more than originally estimated”

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Posted 4 years ago

“The reps for Sundae were great , they did things on time. They worked with me on setting appts for inspections and even allowed extensions on moving . This was great with Covid delays. There were no costs as they said when we sign the contract.”

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Posted 4 years ago

“The sale off the house went just like they said it would. There associates were friendly and helpfull. Could not ask for much more thank you”

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Posted 4 years ago

“What they said would happen is what happened. Period. Their offer was competitive with or higher than the expected outcomes of the other remodel/refurbish/sale business models proposed by others. Items not kept or donated could be left for Sundae to clean out. We are very happy!”

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Posted 4 years ago

“The ideal real estate transaction. Fair, definitive, honest and professional. I wish I'd found them sooner.”

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Posted 4 years ago

“The people were easy to work with and transparent with the information.”

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Posted 4 years ago

“Gave a fair off market offer on my property. Everyone I worked with was polite, kind & eager to help. I was very unhappy with the escrow company they chose. Communication was non-existant until I got angry enough to complain multiple times. Miscommunication was an ongoing issue in my transaction. Ultimately, I was happy with my transaction & happy to finally be moved out of state.”

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Posted 4 years ago

“Every person I spoke to was professional and easy to deal with. The process was simple. They made me a fair offer. I was quite pleased.”

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Posted 4 years ago

“The staff is so personable. I had a great team, thank you!”

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Posted 4 years ago

“My mother’s house was in need of costly repairs which no one could afford to do. Sundae met our need to sell it in a timely manner and bout it at a fair price.”

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Posted 4 years ago

“We had a great experience and sold our home quickly. Everything happened exactly as Sundae said it would.”

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Posted 4 years ago

“Amazing, Outstanding, Spectacular They did every thing they said they would do. and paid me $150,000 more than I was expecting ! as to the next question , I have already recommend them to 3-4 friends.”

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Posted 4 years ago

Sundae is rated 4.9 based on 533 reviews