Sundae Reviews

Name: Sundae
Address: 236 West Portal Avenue, #328, San Francisco, California
Rating: 4.85

4.9 Rating 522 Reviews

97 %

of reviewers recommend Sundae

Company Reviews

Metrics

Info

4.9

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

kzhou@sundae.com

Location:

236 West Portal Avenue, #328,
San Francisco
California
94127

Sundae 5 star review on 26th February 2021

Martin G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What they said would happen is what happened. Period. Their offer was competitive with or higher than the expected outcomes of the other remodel/refurbish/sale business models proposed by others. Items not kept or donated could be left for Sundae to clean out. We are very happy!”

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Posted 3 years ago

“The ideal real estate transaction. Fair, definitive, honest and professional. I wish I'd found them sooner.”

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Posted 3 years ago

“The people were easy to work with and transparent with the information.”

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Posted 3 years ago

“Gave a fair off market offer on my property. Everyone I worked with was polite, kind & eager to help. I was very unhappy with the escrow company they chose. Communication was non-existant until I got angry enough to complain multiple times. Miscommunication was an ongoing issue in my transaction. Ultimately, I was happy with my transaction & happy to finally be moved out of state.”

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Posted 3 years ago

“Every person I spoke to was professional and easy to deal with. The process was simple. They made me a fair offer. I was quite pleased.”

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Posted 3 years ago

“The staff is so personable. I had a great team, thank you!”

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Posted 3 years ago

“My mother’s house was in need of costly repairs which no one could afford to do. Sundae met our need to sell it in a timely manner and bout it at a fair price.”

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Posted 3 years ago

“We had a great experience and sold our home quickly. Everything happened exactly as Sundae said it would.”

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Posted 3 years ago

“Amazing, Outstanding, Spectacular They did every thing they said they would do. and paid me $150,000 more than I was expecting ! as to the next question , I have already recommend them to 3-4 friends.”

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Posted 3 years ago

“Sundae was such a great help. And a pleasure to work with and they definitely gave me the best offer for my home I had other companies give me offers and their offer was the best by far. Everybody I dealt with was very helpful and courteous and wonderful to work with was a wonderful experience working with Sundae.Thank you Sundae team for all your help”

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Posted 3 years ago

“Great company! Did everything asked of them and did it fast!”

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Posted 3 years ago

“Transaction was clean. Not happy with the lowball bid, based on an old listing, then they sell it above market, but that is the cash/flip business. Was a little disappointed with communication during the transaction, but they met all agreed timelines. You should consider them, if your economic needs dictate this type of transaction. They are really pretty good with follow through.”

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Posted 3 years ago

“Very easy process. No hassle.”

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Posted 3 years ago

“Working with this company was a breeze. They made it very comfortable and seem less while working from a distance of over 1000 miles. Communications were as scheduled, paperwork was as promised and our transaction took place without a glitch. Selling a family home after a death is never easy but working with this company turned an unpleasant task into a simple and fast experience.”

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Posted 3 years ago

“Reliable & accommodating”

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Posted 4 years ago

Glad we could help you in your time of need! - The Sundae Team

Posted 3 years ago

“Sundae waited until all papers were signed, I’d left the state and on last day contractually able to opt out, substantially lowered offer. Not sure it was bait and switch, but no warning things were changing. All other aspects of the process were carried out per our discussions and the team did a proper job.”

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Posted 4 years ago

“Sold my mother's house to sundae as is,absolutely at no cost at all.They gave my mother 12,000 more than the other company.Honest and sincere people from start to finish.Thank you sincerely,David Rangel.😁”

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Posted 4 years ago

David, we're happy we were able to help you sell your mother's house, and it's exciting to hear that we offered more than the competition! Thank you for leaving your feedback.

Posted 4 years ago

“Sundae helped us tremendously in a time of need. My dad being 92 years old. His house in need of more repair than we could handle. Sundae gave us a very fair price for as is sale. The people of Sundae were a pleasure to deal with. We are very happy with the final outcome. Now we have enough money for dad's care.”

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Posted 4 years ago

Thanks for leaving your feedback, Allen! We're so glad we were able to help you in your time of need.

Posted 4 years ago

“The people I dealt without throughout the whole process were great. I had reservations going in but the process was smooth and I can't thank everyone enough. It's a great team.”

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Posted 4 years ago

Steve, we are so grateful for your heartfelt comments. We are happy we could provide a stress-free process! Thank you for leaving your feedback.

Posted 4 years ago

“Our experience with Sundae staff was phenomenal. From start, the offer (Tahonie), to coordination and finish with escrow and others, all activities with them was a blend of excellence. All were polite, professional, and timely to meet our needs. I would say our Coordinator (Kristen) and Escrow (Tommie) deserve special bouquets of thanks and appreciation. We had a small problem with clearing 3 liens on the property and both worked tirelessly until that was resolved. I heartily recommend Sundae to anyone who is looking to sell their home at a fair price and seamless journey. We are grateful. Betty Terrell and James L. Stephens”

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Posted 4 years ago

Betty, thank you for your kind words. We really appreciate it! We're so glad that you had a pleasant experience working with the Sundae team.

Posted 4 years ago

Sundae is rated 4.9 based on 522 reviews