Sundae Reviews

Name: Sundae
Address: 236 West Portal Avenue, #328, San Francisco, California
Rating: 4.85

4.9 Rating 522 Reviews

97 %

of reviewers recommend Sundae

Company Reviews

Metrics

Info

4.9

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

kzhou@sundae.com

Location:

236 West Portal Avenue, #328,
San Francisco
California
94127

Sundae 5 star review on 26th February 2021

Martin G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was very easy for what I was facing (a home that was NOT well maintained). I was pleased with the quickness of the process, the responsiveness of the entire Sundae team to all my questions, and the amount of the offer that they were able to secure for my father's home. If I am ever in that situation again, I would not hesitate to use Sundae.”

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Posted 1 year ago

“We had an excellent Agent in the Inland Empire Joneika Williams. She did the absolute best to get our house sold and the offers came flooding in. Unfortunately for us life changed and we had to go an alternate route due to the house we wanted being taken off the market but I can assure you that if the route we are on now does not work out I will be contacting that same agent again in a few months. Excellent service. Honest communication. Great experience. Highly recommended.”

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Posted 1 year ago

“Mr Cathey was very professional and knowledgeable.”

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Posted 1 year ago

“Working with Riqui was great. He was very helpful throughout the whole process.”

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Posted 1 year ago

“great group of people.”

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Posted 1 year ago

“Sundae team was phenomenal! Cherry Lane team need's improvement on communication and explanation of the process. It was a bit of a challenge but every time the sundae team stepped in they made things happen. Huge shout out to Nichole and Bryon who were patient and flexible throughout the whole process.”

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Posted 1 year ago

“The agent we worked with was good. We were very disappointed with the photos they were not accurate in replicating the value of our home. Make home look very small and cluttered like a trailer. Would have preferred use our own photos.”

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Posted 1 year ago

Thank you for your feedback! We’re glad our Market Expert was able to help and support you but we apologize you did not find the photos satisfactory. Our team follows a standard process of conducting a home visit to assess property conditions, collect photos, and 3D videos as appropriate to be able to prepare your listing on our marketplace. We value transparency and try our best to represent the property as-is and do not typically do any changes or staging as part of our process. Rest assured that we will review this particular property and that we’ll do everything to set up our clients for success and get them the best outcome.

Posted 1 year ago

“Tabor met me at one of my Rental Properties. I was not a good fit for the Sundae program but Tabor was gracious about discussing my options and gave me a good contact to solve a problem that didn't benefit him at all. I will provide fellow investors with his information as they continue the journey of owning rental property.”

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Posted 1 year ago

“Kara Wallace was very professional and kind.”

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Posted 1 year ago

“The entire process was fast and easy. I have recommended them to several friends. Rachel Rost has been great. She returned calls promptly and answered all my questions and concerns. Thanks Sundae.”

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Posted 1 year ago

“First class and transparent. It was very easy and stress free. Thanks Justin”

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Posted 1 year ago

“The box code to see the house was wrong so we could not view the home. The pictures were outdated on the info site. One of the windows in the home had calk around a piece of plexiglass in place of the window, which if you pushed on it a little the top caved in into the home. Gutters leaked. The back yard had debris all over.”

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Posted 1 year ago

“Kara was awesome and made the whole process very easy and not stressful”

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Posted 1 year ago

“Very friendly, helpful people and company.”

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Posted 1 year ago

“As a real estate investor, I was very happy with the speed, professionalism, and lack red tape to get my property reviewed and up for offers. To have multiple offers within 48hrs of offering was fantastic. Thanks Clint!”

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Posted 1 year ago

“I was very pleased with the service that Tristan and Nicole of Sundae provided in selling my property recently . They were able to find a buyer who was looking for a fixer upper negotiating a fair price for both buyer and seller. Per Sundaes ad the buyer covered 100per cent of the closing cost.”

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Posted 1 year ago

“I am very happy with Sundae. They made the process of selling my home extremely easy. I have to give Steve R. a big shout out because of his professionalism, friendliness and real estate knowledge.”

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Posted 1 year ago

“Very professional and about business!”

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Posted 1 year ago

“I liked that Sundae sent a home inspector and took pictures to post with the offers. Jarrett was working for me (I felt) not the buyer. It went fast! So very good.”

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Posted 1 year ago

“Alma is a fabulous real estate professional. She helped me navigate selling my house, which can be a very stressful process, very smoothly. She was very informative, supportive and timely. She even went beyond the call of duty to provide assistance with some tricky issues. Her demeanor is calm, reassuring, supportive and very professional. 5 Starts. I highly recommend her.”

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Posted 1 year ago

Sundae is rated 4.9 based on 522 reviews