Sundae Reviews

Name: Sundae
Address: 236 West Portal Avenue, #328, San Francisco, California
Rating: 4.85

4.9 Rating 522 Reviews

97 %

of reviewers recommend Sundae

Company Reviews

Metrics

Info

4.9

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

kzhou@sundae.com

Location:

236 West Portal Avenue, #328,
San Francisco
California
94127

Sundae 5 star review on 26th February 2021

Martin G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone at Sundae did an exceptional job in the sale of my property. Sundae made it easy to sell my property. Kevin Kretzmer, Market Expert, Jennifer Wenzlaff, closing manager and Tommie Griffon, Escrow Officer were all very helpful and very professional in selling my property.”

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Posted 3 years ago

“Great process A-Z.”

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Posted 3 years ago

“I recently used Sundae to sell my house. I knew I would not recoup what I would have to spend to get my property in tip-top shape and it was time to move on. The entire process went smoothly, I felt I got a fair price (actually, it was more than I thought I could get) and the people I worked with were fantastic. From the acquisition expert, Kevin, my closing manager, Kathleen and the escrow officer, Tommie, I felt I was in capable and caring hands. It was the best choice for me. They made me feel they were really there to help. If your situation warrants it, Sundae may be the answer. I really can't say enough good things about them. They did everything they said they would and they were nice, to boot. I am a very satisfied customer.”

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Posted 3 years ago

“Very professional people”

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Posted 3 years ago

“Very professional, flexible; kept the customer informed at every step. I was very impressed with the speed of the process.”

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Posted 3 years ago

“After checking with many buyers I found Sundae to be the most professional, and the most realistic buyer. They made the process so easy and quick. I give them a 10 out of 10. Hats off to Sundae!”

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Posted 3 years ago

“Every member of your team delivered exactly what they promised and was accurate regarding the time schedule that they estimated. Everyone was courteous and very professional. We were very pleased with the entire process.”

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Posted 3 years ago

“All the people I worked with were very great with good information for me before I made any final decisions or signed any papers I would use them again if I had to”

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Posted 3 years ago

“Everyone was friendly and helpful and happy to answer our questons.”

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Posted 3 years ago

“I sold a rental property to Sundae. It needed to be rehabed and I didn't want to go through the work and take the time to do it. The folks at Sundae gave me a fare offer and closed on my terms, allowing my tenants to move out. Thank you for a great experience!”

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Posted 3 years ago

“Sundae was quick and seamless. What a great process!”

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Posted 3 years ago

“Sundae provided me with excellent service and offered me a good option to sell my house for a fair price in my time frame. The 10k advance allowed us to secure a truck and pay moving expences.”

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Posted 3 years ago

“The Sundae team provided me with exactly what I needed for my situation. They provided the best offer for my house compared to other investors, were attentive, respectful, and supportive, and closed the deal without a hitch. Sometimes a house should be sold via a traditional realty process, but when the circumstances are appropriate for a company like Sundae to get involved, then I highly recommend this group. For me and my particular circumstances it was the best option, and Sundae handled it with professionalism and integrity. Months after the house was renovated and sold to another buyer, I drove by to see it. I was so pleased to see how nicely the house had been upgraded and to see a happy family living there and enjoying it, just as my family had when we raised our children. So all in all, what had been a troubling situation, became a smooth process and had a happy ending.”

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Posted 3 years ago

“Professional, caring and a fair price given”

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Posted 3 years ago

“Theoretically it was perfect until sundaes choice of escrow provider dropped the ball and caused delay in closing as well as massive amounts of stress for me - as I had a concurrent transaction contingent on the Sundae closing. While my rep at Sundae assured me they no longer do business with that escrow company- that didn’t help me. Last feedback is this is about the 15th time I have been asked for a review - so my review is- proceed with extra caution and avoid doing what I did with concurrent closing- allow extra time. Enough time has passed that the pain has faded - so believe it or not - I would use Sundae again- I would recommend them.”

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Posted 3 years ago

“Sundae was an amazing experience, it was an easy process, and they gave us a fair price. We have already recommended then to at least three people.”

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Posted 3 years ago

“Everything was very good, all of the people were professional and honest. They gave me what they promise. They did not tell me that the escrow did not close like a regular escrow, whereas after escrow closes you start moving out, not that you had to be out of the house before escrow can close. If that had been made clear , then there would not have been any type of situation at the end. If there is one thing you can do is to improve your communication.”

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Posted 3 years ago

“I was lead to believe several improvements were needed to resale my property, therefore the amount offered me was based on the cost of improvements, also market was lowering. In reality not much was improved and the house sold for at least $40k more than originally estimated”

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Posted 3 years ago

“The reps for Sundae were great , they did things on time. They worked with me on setting appts for inspections and even allowed extensions on moving . This was great with Covid delays. There were no costs as they said when we sign the contract.”

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Posted 3 years ago

“The sale off the house went just like they said it would. There associates were friendly and helpfull. Could not ask for much more thank you”

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Posted 3 years ago

Sundae is rated 4.9 based on 522 reviews