Superbalist.com Reviews

Name: Superbalist.com
Rating: 1.46

1.5 Rating 236 Reviews

9 %

of reviewers recommend Superbalist.com

Company Reviews

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Metrics

1.5

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Superbalist.com 4 star review on 21st April 2025

Noluthando Tshabalala

Superbalist.com 1 star review on 10th October 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered on this website a week ago, got a promotion on my first purchase, which i spent R1000 +, I got a whole R400 off, that is AWESOME@! Definitely ordering again.”

Helpful Report

Posted 2 days ago

“I so far bought 3 perfumes D&G and they last long same as the perfumes from other retail stores [Dichem & Clicks], their delivery is fast, I have never encountered any problems like even now I ordered NWS NIKE FLEECE yesterday Sunday when I check the status says Dispatched, honestly I am happy with their service 😀”

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Posted 1 year ago

“Thank you Jesse, I've send an email this morning and received my refund already Absolutely superb client service.”

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Posted 2 years ago

“Poor customer service. I requested a return just because the products I bought were big. It's been 3 weeks now and they haven't collected the order. When I call they mention that collection will be arranged. Now it's been 3 weeks without collection. Please arrange collection and process refund.”

Helpful Report

Posted 2 years ago

“Ordered Levi's jeans.excellent quality and prompt service. Free delivery. Will definitely buy again. Superbalist can do better on lowering prices otherwise awesome 👌”

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Posted 2 years ago

“I never had a problem with Superbalist. I receive my order n in time. I always buy clothes ,sneaker and bags, il always happy with their quality. I did exchange n got my refund on time. I love Superbalist 🥰🥰🥰🥰👌👌”

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Posted 3 years ago

“What a great experience. The quality of the product was extremely amazing and it was delivered in time.”

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Posted 3 years ago

“I have purchased countless times from superbalist and haven't been disappointed once! Service and delivery is the best I've seen! The negative comments can't be true. I have had items exchanged, refunded, sizes changed and no problem.”

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Posted 3 years ago

“I have only ever had an amazing experience with Superbalist. They are truly an excellent online retailer and 100% reliable. They deliver quickly, and if you want to return something they collect it quickly. So the negative reviews are very shocking. Don’t believe everything you read, try it for yourself and see :)”

Helpful Report

Posted 3 years ago

“I'm so impressed with my first order from superbalist. Will definitely be using them in future. The quality is definitely of a high standard and the shipping arrived earlier than expected date. Very neatly packaged as well.”

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Posted 3 years ago

“Ordered on the 9th, shoes arrived on the 10th, with standard delivery. Thoroughly impressed.”

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Posted 4 years ago

“5 stars.”

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Posted 4 years ago

“Really happy with the service, ordered a shorts and the labeling on the product was wrong and they handled my exchange quickly and professionally. Also ordered a pair of converse tekkies and they're legit and my correct size :)”

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Posted 4 years ago

“I’ve never been disappointed with this online store.”

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Posted 4 years ago

“Superbalist offers best service ever🤞 I have been buying here since from last year....and i can tell even to day i still appreciate THEIR service. ❤ This is the only online store I trust at this moment.🤞🤞”

Helpful Report

Posted 4 years ago

“My order was delivered on time as promised and I am very happy with my purchase. The sizing chart provided was spot on. Excellent service, will order from Superbalist again.”

Helpful Report

Posted 5 years ago

“I recieved my parcels on time... although the driver was unprofessional and was not taking my directions since he was not using GPRS... To a point that he accused me of trying to rob him just because I live in a township...”

Helpful Report

Posted 5 years ago

“Bought 3 items on sale. Order came quickly, a day earlier than expected and shoes fit perfectly! Excellent service and will definitely be ordering again :)”

Helpful Report

Posted 5 years ago

“Exact order, arrived in time. Excellent customer service.”

Helpful Report

Posted 5 years ago

Superbalist.com is rated 1.5 based on 236 reviews