Super Cheap Fabrics have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Very happy with my purchase price was great delivery was prompt .
”
- Anonymous
“
Every purchase has provided me with beautiful fabrics at a very reasonable price.
”
- Robyn Lidstone - Australia
“
I was hesitant about purchasing fabric online because I was worried that it wouldn’t be what I wanted when it arrived however I’ve been really pleased with the quality of all the fabrics I’ve ordered - especially for the price! They also have such a great range, I always find something I want or am looking for!
”
- Jassy O
“
Very happy with my purchase price was great delivery was prompt .
”
- Anonymous
“
Delivery of purchases is prompt and seeing the fabrics online makes fabric selection easy.
”
- Robyn Lidstone - Australia
“
Customer service was exceptional, service on telephone enquiry was very helpful and delivery from time of order to delivery was excellent.
”
- Anonymous
“
I am always a bit cautious about buying on line and always read the reviews, (good AND bad) before I buy. I have always found the service to be excellent, the prices are great and delivery not too bad (because anticipating my new fabric slows time down a lot...). I have no experience with returns, because I choose carefully! The fabric is great quality, and I have always been completely happy with what I have bought.
”
- Robyn Melbourne
“
I love the fabrics I have bought over the past few years. Super Cheap Fabrics is my go to place to buy my fabrics. The service is very good. Delivery is very timely. I can’t comment on returns or refunds as I haven’t had to do any. I just love all the fabrics I have bought. The prices are very good too. Thanks Super Cheap Fabrics.
”
- Lorna
“
Purchased a designer woolen fabric that is exactly what I wanted. It has a nice drape and feel. Buying fabric on line can be tricky, but SCF always seem to get it right. Their descriptions are always accurate and good value for money. Delivery is quick and the tracking service good. I cannot comment on returns or refunds as I have ALWAYS been thoroughly satisfied.
Thank you SCF for your commitment to customer service.
”
- Anonymous
“
Fabric is much thinner than what on advertising and I had sent a message feedback and staff got back offer the refund.
”
- Anonymous
“
Lolly Stripes - colour in photo does not match the fabric - it has quite a faded, subdued effect in reality. Other than that deliver etc was good.
I can use the fabric, but if I needed it to be that bright, I would ask for a refund.
”
- Helen Jones
“
Firstly, payment and shipment were very efficient.
Unfortunately the fabric was of very poor quality with pilling, pulls and inconsistent density.
The company provided a return label and I was fully refunded, except for initial postage. The refund was very quick and efficient with no dramas.
Hopefully their swim fabric improves as their service is efficient.
”
- Anonymous
“
Rayon Lycra bargain!!
As usual I am delighted with the quality of the great fabrics and excellent service at SCF. Thanks legends! Merry Christmas to you fabulous people🎄🎅🏼🎄🧑🎄
”
- Zinny
“
Customer service was exceptional, service on telephone enquiry was very helpful and delivery from time of order to delivery was excellent.
”
- Anonymous
“
My fabric arrived so quickly! The colour was exactly how I thought it would be from the website. And the fabric was a beautiful quality. Great product and service.
”
- Anonymous