Superdry Reviews

Name: Superdry
Address: -, - -, Gloucestershire
Rating: 3.40

3.4 Rating 246 Reviews

60 %

of reviewers recommend Superdry

3.4

Based on 246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

About Superdry:

SuperGroup is a distinctive branded UK fashion retailer offering quality detailed clothing and accessories. It operates a multi-channel business through a combination of Superdry and Cult standalone stores, and Superdry concessions.

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Email:

care@superdry.com

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Superdry 1 star review on 20th January 2025

Arif Shaikh

Superdry 5 star review on 21st June 2022

Sixta Patricia

Superdry 1 star review on 24th February 2022

Dean Wheeler

Superdry 5 star review on 26th December 2021

Manvitha Kalenahally Sridhar Murthy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super dry handle orders very effiencelty and provide an up to date order status if you create an account. Website images are very clear reflect the actual products very well so what you see is what you get with the products. My orders weds recieved on time and I was kept up to date via the couriers at every stage of the delivery process. Super dry could further improve their service offering by a realistic size guide for their products as I've learned over time you definitely need to go up a size or 2 to get a true to size fit. I recently returned my orders for an exchange using the collect plus service so it remains to be seen how well they will deliver on this side of their customers service. I'm still waiting on an acknowledgement from super dry despite my recent email although it's fair to say that they will be busy at this time of year. Super dry is still one of the best online shopping experiences compared to some of the other leading online retailers I've used recently!”

Helpful Report

Posted 7 years ago

“Great quality winter clothes”

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Posted 7 years ago

“Quality good”

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Posted 7 years ago

“Very good service with free delivery with any purchase.”

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Posted 7 years ago

“Fantastic choice. Brilliant and friendly staff. Excellent quality.”

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Posted 7 years ago

“Great products and 20% off !”

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Posted 7 years ago

“Execellent clothes at affordable prices”

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Posted 7 years ago

“Quality products as well as stylish. I always look here first when on the hunt for new clothes”

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Posted 7 years ago

“Great quality, Quick free delivery & unique styles.”

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Posted 7 years ago

“They offer so many different types of clothes and accessories and you get yr order so fast as well”

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Posted 7 years ago

“Excellent products loved by the whole family; swift delivery and effective communication.”

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Posted 7 years ago

“The quality of the clothing and sizing and deliverie survice”

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Posted 7 years ago

“Received 20% discount, clothes are good quality and we're recieved within designated time frame.”

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Posted 7 years ago

“staff were happy and extremely helpful”

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Posted 7 years ago

“Really good quality and a great fit. Just remember that shirts, t-shirts and polo shirts usually need to be ordered one size larger than normal as Superdry clothes can be very slim fitting.”

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Posted 7 years ago

“Excellent customer service. I ordered the items one day and they were ready for collection the next working day. Great quality of clothing as always from this brand.”

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Posted 7 years ago

“MacArthur Glenn Outlet, York. The gear in Superdry is very good quality and the outlet store has some excellent bargains. The staff are very courteous and friendly. They make you feel happy to hand over your dosh:-)”

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Posted 7 years ago

“The jacket was a perfect fit”

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Posted 7 years ago

“Excellent products, always good quality. Very good value when shopping in the Sale. Return service was no quibble when we did have one small problem. Fast delivery.”

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Posted 7 years ago

“Very good price for a nice hoodie!!”

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Posted 7 years ago

Superdry is rated 3.4 based on 246 reviews