Superdry Reviews

Name: Superdry
Address: -, - -, Gloucestershire
Rating: 3.40

3.4 Rating 246 Reviews

60 %

of reviewers recommend Superdry

3.4

Based on 246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

About Superdry:

SuperGroup is a distinctive branded UK fashion retailer offering quality detailed clothing and accessories. It operates a multi-channel business through a combination of Superdry and Cult standalone stores, and Superdry concessions.

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Email:

care@superdry.com

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Superdry 1 star review on 20th January 2025

Arif Shaikh

Superdry 5 star review on 21st June 2022

Sixta Patricia

Superdry 1 star review on 24th February 2022

Dean Wheeler

Superdry 5 star review on 26th December 2021

Manvitha Kalenahally Sridhar Murthy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oggi ho acquistato 2 capi a Verona c/o il centro commerciale Adigeo. Le commesse sono state eccezionali, aiutandomi nella scelta dei capi e delle taglie. Gentilezza e cortesia sono di casa. Tanti bei prodotti. Grazie ancora.”

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Posted 3 years ago

“Buongiorno, ieri io e' il mio compagno abbiamo acquistato in uno dei vostri negozi a Verona precisamente al centrocommerciale Adigeo, dobbiamo dire che siamo rimasti molto soddisfatti sia per i prodotti acquistati sia per la cordialita' e la professionalita' della commessa di nome Vanessa ci rivedrete molto presto.”

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Posted 3 years ago

“Very good assistance in the cork store on Sunday 20th. A girl going by the name of Jess was so helpful and polite. A jumper I wanted was not in store and she ordered it for us online. She went above and beyond for me. Great customer service experience.”

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Posted 4 years ago

“Excellent service with speedy deliveries. Products are very good quality and I would recommend the company for good value and service.”

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Posted 4 years ago

“Excellent customer service by every staff member in the Cheltenham store - friendly, warm greetings and willingness to provide product specific knowledge when requested. Leaps and bounds above 95% of fashion retailers I have encountered world-wide”

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Posted 4 years ago

“I recently popped in to Superdry in Solihull and was served by a lovely lady called Catherine, she was extremely helpful, very polite and had a laugh with us. I would highly recommend for everyone to go Superdry and get served by her as she is the nicest customer advisor who works there.”

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Posted 4 years ago

“Website is very easy to use, and products arrive very quick, exactly as described.”

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Posted 4 years ago

“Fantastic quality”

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Posted 5 years ago

“Damaged jacket replaced without any fuss. Really nice helpful staff in the Argyll Street store.”

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Posted 5 years ago

“I've shopped here a few times shop looks really good staff very helpful”

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Posted 5 years ago

“Excellent customer service, good quality clothes, fast delivery, great tracking information!”

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Posted 6 years ago

“Great clothes. Fast delivery free returns. Brilliant”

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Posted 6 years ago

“Great service!”

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Posted 6 years ago

“Great to deal with fast delivery, just so happens this time had to send something back, fast process of refund.”

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Posted 6 years ago

“Love!!!! Their products, incredible quality.”

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Posted 6 years ago

“Very good quality windproof jackets. Very prompt delivery without any hassle.”

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Posted 6 years ago

“Amazing service Good quality products and excellent customer service”

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Posted 6 years ago

“Staff are always polite, again my husband loves there clothes and spends alot of time looking for new items.”

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Posted 6 years ago

“Easy to use website quick delivery. Items were in a good condition, will be using again”

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Posted 6 years ago

“They make me happy by having some fantastic clothing, my wardrobes are filled with superdry equipment and shoes. I even have a watch... it is currently out of battery but...”

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Posted 6 years ago

Superdry is rated 3.4 based on 246 reviews