Superdry Reviews

Name: Superdry
Address: -, - -, Gloucestershire
Rating: 3.40

3.4 Rating 246 Reviews

60 %

of reviewers recommend Superdry

3.4

Based on 246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

About Superdry:

SuperGroup is a distinctive branded UK fashion retailer offering quality detailed clothing and accessories. It operates a multi-channel business through a combination of Superdry and Cult standalone stores, and Superdry concessions.

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Email:

care@superdry.com

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Superdry 1 star review on 20th January 2025

Arif Shaikh

Superdry 5 star review on 21st June 2022

Sixta Patricia

Superdry 1 star review on 24th February 2022

Dean Wheeler

Superdry 5 star review on 26th December 2021

Manvitha Kalenahally Sridhar Murthy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service, lots of choices of clothing i can choose from.”

Helpful Report

Posted 6 years ago

“wanted to say a massive thank you to the online customer service team,had an issue with delivery tue going missing, they were so helpful, resolving it ASAP, got a replacement sent out and received today,it’s rare to receive high quality online support like that”

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Posted 6 years ago

“Great price on a well made, quality jacket. Delivery was quick and with plenty of updates.”

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Posted 6 years ago

“Very nice customers skills and very well trained.”

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Posted 6 years ago

“Quality parka jacket perfect fit & very stylish”

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Posted 6 years ago

“Large range of clothing to chose from and most sizes available. Very fast delivery and it's free. I've purchased most of my Christmas presents from superdry as they are great value and quality items. A big thumbs up Thank you for making my shopping easy”

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Posted 6 years ago

“#superdry just wanted to say what fantastic customer service I received from your store really helpful staff. Thank you”

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Posted 6 years ago

“Always good quality products. Service is excellent and I am always very pleased with whatever I buy.”

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Posted 6 years ago

“Good quality clothes in lovely colours. Sizes are true! A size 10 is a size 10! I buy these in confidence for my daughter knowing that they will fit.”

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Posted 6 years ago

“Love the clothing great quality and perfect sizes”

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Posted 6 years ago

“Very good customer service polite and friendly good quality clothing and reasonable priced”

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Posted 6 years ago

“verry happy yes”

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Posted 6 years ago

“happy , very happy”

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Posted 6 years ago

“I love Superdry clothes. The quality is good the sizes are good,”

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Posted 6 years ago

“The staff in Superdry in Canterbury are always willing to help me with my lists and find what I am looking for in store or on line and order it there and then (depending on the computer tablets). Thank you”

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Posted 6 years ago

“Customer service was super nice. The shirt I got was so comfy”

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Posted 6 years ago

“Easy to use website. Good choices on the website. Postage and returns are free. If needed, it is easy to return or exchange an item. Always receive a good service.”

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Posted 6 years ago

“I buy my sons clothes from superdry as they are great quality, good sizes and have really nice mens clothes. They also stock womens aswel.”

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Posted 6 years ago

“Jacket excellent fit and quality material. Quick efficient service.”

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Posted 7 years ago

“quality goods. well made and great styles. I will definitely use again.”

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Posted 7 years ago

Superdry is rated 3.4 based on 246 reviews