Super Escapes Travel Reviews

Name: Super Escapes Travel
Rating: 4.27

4.3 Rating 415 Reviews

86 %

of reviewers recommend Super Escapes Travel

Company Reviews

Questions

Metrics

4.3

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Super Escapes Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Super Escapes Travel 1 star review on 19th February 2024

Saima Aslam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just two weeks before our holiday, at the beginning of March, I suddenly lost my 53 yeras old husband who is actually the second traveller. The company offered me a name and the date change for a surcharge. I have chosen a holiday in November, when the price was about the same, like the previous booking (£709.) Super Escapes could sort it out for an extra £500 which on the lowest discount price is £430. I don't find it ethical and I highlighted it: if I organised my holiday on my own, in that case even Ryanair would refund the flight tickets. Also the hotel would also consider the circumstances and weren't charge hundreds for the changes. All and all I cancelled the holiday but I feel a bitter taste in my mouth.”

Helpful Report

Posted 5 years ago

“I was contacted today by Anna Carter reminding me my balance needed to be paid I was very grateful for this reminder Anna went through everything with with me and covered everything very efficiently many thanks”

Helpful Report

Posted 5 years ago

“I received a call from Super Escapes after I had paid my balance on Sunday afternoon 10 March 2019. I called back immediately and spoke to Harry Cooper who said balance £189 was all paid and I should have a lovely holiday. I felt happy everything was OK and Harry asked me to check that I had received the Confirmation email. I checked my emails and I had received it. Great Happy Holidays! Thank you for your help! Mrs S. Freeman”

Helpful Report

Posted 5 years ago

“Helpful and friendly staff”

Helpful Report

Posted 5 years ago

“Harry has been very helpful. I have yet to make my journey & will update on my return with the service provided.”

Helpful Report

Posted 5 years ago

“Anna was very helpful, and made it easy to complete my order, beautiful women who deserves a pay rise.”

Helpful Report

Posted 5 years ago

“Anna was very helpful during my telephone conversation to take payment 👍”

Helpful Report

Posted 5 years ago

“Jayden Shaw”

Helpful Report

Posted 5 years ago

“Simon was very friendly and helpful during the booking process.”

Helpful Report

Posted 5 years ago

“Simon Wilmot was very professional and helpful with completing this holiday booking.”

Helpful Report

Posted 5 years ago

“yes I have good service from Linda.”

Helpful Report

Posted 5 years ago

“Everything not explained properly charges and more charges kept being added so not a cheap break as it's advertised”

Helpful Report

Posted 5 years ago

“I had a very pleasant lady called Anna helping me as I was having trouble receiving my confirmation email she was very patient and extremely helpful well done Anna it was very nice talking to you”

Helpful Report

Posted 5 years ago

“Elton rang and was very helpful. Hoping he sorts out the seating arrangements for us too!”

Helpful Report

Posted 5 years ago

“Brilliant service with Katie thanks so much for your help”

Helpful Report

Posted 5 years ago

“Error after error, costs after costs ( hidden) charges!!”

Helpful Report

Posted 5 years ago

“Elton Kian Mackey 22nd July 2007”

Helpful Report

Posted 5 years ago

“Anna, very helpful thank you Kevin tapley”

Helpful Report

Posted 5 years ago

“Christina was most helpful during this process .”

Helpful Report

Posted 5 years ago

“Anna was very helpful and friendly she shorted my boarding pass issues”

Helpful Report

Posted 5 years ago

Super Escapes Travel is rated 4.3 based on 415 reviews