Super Escapes Travel Reviews

“ Absolute rubbish travel agency. Do not use them. They booked my elderly parents into a hotel which was totally unsuitable despite being asked to find a suitable hotel. My elderly father fell over twice and injured himself. They refused to give us a refund and hung up the phone when we tried to complain. There are much better Travel agent than this one. ”

“ Dishonest company who promised us a £30 refund due to leaving us stranded after midnight with no transport, because they failed to book the shuttle for us to pick up keys from a hotel half an hour away from the one we'd booked - and for 10 weeks and 16 emails they have lied to us about the refund, first claiming they'd paid it, then saying they'd chase it up. ”

“ I just want a refund if I'm honest. ”

“ I made a fuss and finally Dania agreed to a refund for the inconvenience that would be paid within 14 working days. ”

“ I was told that I would have to pay for a new full holiday booking as the suppliers do not give refunds. ”

“ I now didn’t trust the company, cancelled the holiday and asked for full refund. ”

“ Worst ever holiday company please do not trust them they keep your refund money since july 2023 doesn't bother to call back upon calling them they say someone will back no one bothers to call back, plz dnt waste ur energy and time and choose another company. I have all the email and proofs. ”

“ I have done a long review on Trustpilot and I'm still waiting for a refund for my holiday that was booked Jan 2020 for December and cancelled due to Covid restrictions in November 2020. ”

“ Do not use this company they will not give me my refund back even though I cant go on holiday because of this recent lockdown and they said they would when I paid for the holiday absolute RIP OFFS DO NOT USE THIS COMPANY YOU HAVE BEEN WARNED ”

“ Called to ask for half of the payment to be refunded to be (50 euros, asked for 25 euros. ”