Super Escapes Travel Reviews

Name: Super Escapes Travel
Rating: 4.27

4.3 Rating 414 Reviews

86 %

of reviewers recommend Super Escapes Travel

Company Reviews

Questions

Metrics

4.3

Based on 414 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Super Escapes Travel 1 star review on 19th February 2024

Saima Aslam

Anonymous

Anonymous // 01/01/2019

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“Spoke with Harry Cooper”

Helpful Report

Posted 5 years ago

“Carol was very helpful”

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Posted 5 years ago

“Merville being very helpful, kind good customer services and he ask all my questions I'm very happy with his services today”

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Posted 5 years ago

“Christina was very helpful during the call”

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Posted 5 years ago

“Very pleased with the service, Keifer was very helpfull, thankyou. a.sumaria@yahoo.co.uk”

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Posted 5 years ago

“Just had a very pleasant and professional customer experience with Katy regarding my upcoming holiday to Madrid. The staff have shown an excellent attitude towards their customers. Thank you.”

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Posted 5 years ago

“Thanks u so much Keifar for a wonderful break to Marrakech. Totally amazing. Thanks”

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Posted 5 years ago

“Simon was very helpful”

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Posted 5 years ago

“Very helpful staff ,Keifer was amazing and assisted me throughout the process . Incredible”

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Posted 5 years ago

“I spoke to Carol, she was very helpful enquires.”

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Posted 5 years ago

“Melvin was very helpful and polite.”

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Posted 5 years ago

“Excellent service from Katie this morning when confirming boarding passes etc We are flying to Rome on the 16th John Wildey”

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Posted 5 years ago

“Hi I spoken to Melvin today,he was very help full and very kind I recommend people to go book holiday with super escap travel. They are friendly help full.kind regards me Kasuji.”

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Posted 5 years ago

“Carol was very helpful”

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Posted 5 years ago

“cristina good and helful with the booking”

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Posted 5 years ago

“DEAR ELTON JOHN, I AM WRITTING TO CHANGE THE DATE OF OUR TRAVEL DUE TO THE NEWS GOING AROUND ABOUT CHANGING OUR PASSPORT IF WE NEED TO TRAVEL TO EUROPE SO I WILL LIKE TO MAKE THE FAMILY TRIP AFTER THE BREXIT HAVE BEEN DECIDED THANKS AND GOD BLESS”

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Posted 5 years ago

“katie was helpful”

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Posted 5 years ago

“Elton has provided myself and my wife with excellent service and gave us the correct information for future bookings.”

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Posted 5 years ago

“Bruce was very helpful & polite. Thank you.”

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Posted 5 years ago

“Just two weeks before our holiday, at the beginning of March, I suddenly lost my 53 yeras old husband who is actually the second traveller. The company offered me a name and the date change for a surcharge. I have chosen a holiday in November, when the price was about the same, like the previous booking (£709.) Super Escapes could sort it out for an extra £500 which on the lowest discount price is £430. I don't find it ethical and I highlighted it: if I organised my holiday on my own, in that case even Ryanair would refund the flight tickets. Also the hotel would also consider the circumstances and weren't charge hundreds for the changes. All and all I cancelled the holiday but I feel a bitter taste in my mouth.”

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Posted 5 years ago

Super Escapes Travel is rated 4.3 based on 414 reviews