“A really great online store , with loads of choices and the option to bulk buy is really great for the infrequent shoppers amongst us . For us as a vegan family , it’s got a great range of choices and we all get really excited when our superfood market parcel arrives !”
“After my recent Coeliac diagnosis I struggled to find the products I needed - then I found Superfood Market - amazing selection, my diet is more varied than it has ever been! Ordering is easy, regular updates - 10 out of 10 for fantastic customer service.”
“Great variety of quality goods from a local independent supplier delivered, reliably, to your door. Loads of delicious and healthy stuff to choose from. Highly recommended”
“During the lockdown particularly it’s been hard to find some specific ingredients such as pomegranate syrup and also organic skincare that I know I can trust that’s when the superfood market has really come into its own as you can do shopping for those things all in one place online and know that the price is good to and you are guaranteed to be able to get that unusual ingredient that you need which is very very hard to get elsewhere so thank you super food market keep up the good work 😊”
“I ordered 2 packs of milk and somewhere along the line the courier company lost my order. Jo at Superfood Market was very apologetic and extremely helpful in chasing and reordering my milk. The Second order arrived very promptly well before anticipated. A really positive and helpful company service. I will certainly use them again and again.”
“This company sells products that it does not yet have in stock. You then have to then wait ages for it. There was no communication whatsoever when i asked (weeks later) where my item was. Luckily i bought through ebay and through a complaint to ebay got a refund. From reading the number of other similar reviews on Trustpilot it seems to be an ongoing issue. Just because they say it is 'in stock' doesn't mean it is. Avoid at all costs. There are other companies out there that don't treat their customers with contempt.”
“I have been shopping from Superfood Market for about 2 yrs now , and I can only speak as I’ve found. The online site is excellent, easy to use, good variety and prices to suit everyone’s pocket. I had a few issues in the beginning, but with the extremely helpful and polite customer service it was soon resolved, my order was sent with a few extras from them as an apology thrown in. Since then I have had an excellent service. Thank you Superfood Market.
They do state on they’re site that they are only a small company, with all that’s going on at the moment ,and with people going stupid in stock piling, and tempers fraying I think they are doing pretty well. So give them a chance.”
“Superfood Market made me happy because I can find my favorite fava beans for a fraction of the price I pay on Amazon or eBay and they are even organic!!!”
“Greedy company, trying to take advantage of people bulk buying at the beginning of the pandemic. They knew they didn't have enough stock, but still they took people's money. They then cut off all forms of communication and ignored emails. The only communication from them was a generic email that was just a list of excuses as to why the orders had not been fulfilled and money had not been refunded.
Now they are literally paying customers to write them a good review, by offering a £250 voucher for the best review each week, and each week they ask you to review on a different site. Last week it was Trustpilot, this week reviews.io. Absolute scam artists, do not be fooled.”
“So good that we can now enjoy great food that doesn't cost the earth. The environmentally friendly, biodegradable packaging, is now part of the compost growing this years veg in our garden.
One step ahead of the supermarkets.
Keep up the good work!”
“Now more than ever (thanks to Covid 19 reminding us) we need to support our local and our SME's (small and medium size enterprises).
Superfood market caters for all needs and diets and stocks most of the major brands. For vegans you will be hard pushed to find a better company for customer service, price quality and delivery. This company is really interested in providing good old fashioned (fast fading) customer service so I hope everyone will give them the opportunity to win your business. God bless and keep safe.”
“This company are doing a grand job. They have a great selection of items at very decent prices. They have good customer service like when i needed to contact them about products and delivery, they answered my questions. I can't remember having to ask for refunds has they have always sent good produce. I like the ethos of the company and i especially like the range of organic vegan products and bulk buy, excellent for saving money. Well done.”
