Superior Seating Reviews

Name: Superior Seating
Address: 721 Boulevard, Kenilworth, NJ 07033, Kenilworth, New Jersey
Rating: 4.54

4.5 Rating 301 Reviews

87 %

of reviewers recommend Superior Seating

4.5

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Superior Seating:

Superior Seating specializes in commercial furniture for the hospitality industry. We offer a large variety of chairs, bar stools, booths, table tops and bases that can complement all types of décor, from casual eateries and rustic bistros to high-end steakhouses and elegant banquet halls. If you’d like to extend your patrons’ dining experience to the outdoors, you can create an inviting patio dining area with our large variety of high-quality outdoor furniture.

Superior Seating is backed by decades of experience in the commercial seating industry, bringing to our clients a powerful combination of expertise and industry connections. The materials and components that go into our products are hand-selected with a relentless focus on providing the best value to our customers. We carry an extensive curated collection of the finest commercial seating products in the industry for both indoor and outdoor environments. Each of our Superior Seating products is expertly assembled, upholstered, and shipped from our New Jersey factory.

Superior craftsmanship is evident in each and every piece we sell. Select products are backed by our lowest-price guarantee, and our customer service-oriented approach is second to none. From the materials we use to the freight partners we work with, we refuse to settle for anything less than the best. You can read about our order process here to learn more about how we provide you with the best shipping value. With tons of stock and dedicated craftsmen on hand, most products are shipped within 24-48 hours.

Visit Website

Phone:

8662132401

Email:

shawn@superiorseating.com

Location:

721 Boulevard, Kenilworth, NJ 07033,
Kenilworth
New Jersey
07033

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Superior Seating 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have had a really good experience working with Superior Seating. The chairs we ordered are very good quality. They were packaged nicely and the shipping was seamless. The shipping company was extremely helpful. Communication has been good throughout the process. We will order from them again. Torrey Blackmar Garner Senior Center Garner, NC”

Helpful Report

Posted 1 month ago

Thank you so much, Torrey, for your wonderful feedback! We’re glad to hear that you had a positive experience with Superior Seating and that the banquet chairs met your expectations in terms of quality. It’s great to know that everything from packaging to shipping went smoothly and that our communication throughout the process was helpful. We look forward to working with you again in the future! If there’s anything else we can assist with, don’t hesitate to reach out.

Posted 1 month ago

“The ordering process was five star. The shipping process was three star!”

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Posted 2 days ago

“good quality patio chairs. happy with my purchase.”

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Posted 3 days ago

Thank you for sharing your thoughts! We’re so pleased to know you’re happy with your patio chairs and their quality. If there’s anything else we can assist with, don’t hesitate to reach out. Enjoy your purchase!

Posted 2 days ago

“Everything you did was wonderful thank you so much”

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Posted 5 days ago

We truly appreciate your kind words! It means a lot to know that our efforts were helpful. If there’s ever anything else you need, don’t hesitate to reach out!

Posted 2 days ago

“The staff was great to work with, quick to respond. We purchased several chairs years ago and they have held up nicely. We are purchasing chairs again because of this.”

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Posted 1 week ago

Thank you for your wonderful feedback! We're so glad to hear that your previous restaurant chairs have held up well over the years and that our team provided great service. Wishing your restaurant continued success and many happy customers! We’re excited to assist you again and are always here if you need anything.

Posted 1 week ago

“Even though the order was delayed, the service and communication was top notch.”

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Posted 1 week ago

Thank you for your feedback! We're glad you were satisfied with our customer service and communication. Wishing your restaurant great success and a flourishing future filled with happy customers enjoying your space! If you need anything else, we’re here to help.

Posted 1 week ago

“Chairs took a little longer than expected to arrive but they were well worth the wait!!! They are gorgeous in our new bar.”

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Posted 1 week ago

Thank you so much for your kind words! We’re thrilled to hear that the chairs were worth the wait and look gorgeous in your restaurant. Wishing your restaurant great success and a steady stream of happy customers to enjoy your pizza! Please don’t hesitate to reach out if we can assist you in the future. Cheers!

Posted 1 week ago

“Placed an order on-line, it was very simple and easy to do. Order was processed and ready in a reasonable amount of time. Table tops were very nice. I plan on ordering more soon.”

Helpful Report

Posted 2 weeks ago

Thank you, Michael, for sharing your experience! We’re glad to hear that the ordering process was simple and smooth for you and that you’re pleased with the quality of the table tops. We look forward to assisting you with your next order and providing the same great service. Thanks for choosing Superior Seating!

Posted 2 weeks ago

“Great experience”

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Posted 2 weeks ago

Thank you for sharing with us!

Posted 2 weeks ago

“GREAT LOOKS VERY GOOD”

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Posted 2 weeks ago

Thank you very much for the positive feedback!

Posted 2 weeks ago

“My last order was delayed and not started until I followed up a few times and the normally quick response was not the same - hopefully that was a one time glitch as service and response are normally very good.”

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Posted 3 weeks ago

“Overall great experience with dealing with Superior Seating. I have purchased multiple times and plan to contuine as we expand and grow our business! Quality, service, led time , delivery all top notch!!! Highly recommended. They have become our go to !!”

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Posted 4 weeks ago

Thank you, Teddy! We're thrilled to be your go-to for quality seating as your business grows. It’s always a pleasure working with you, and we're here to ensure top-notch service, quality, and timely delivery every time. Looking forward to supporting your future expansions!

Posted 3 weeks ago

“I would not hesitatye to order from Superior seating in the future.”

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Posted 1 month ago

Thank you so much for your feedback! It’s great to know you’d choose Superior Seating again. We look forward to assisting you with any future furniture needs!

Posted 4 weeks ago

“The whole process from ordering samples to creating 3 custom bnaquettes has been seemless. The customer service and follow up to point of delivery has been awesome. One of the banquettes arrived with a slight tear and they were quick to respond and provide a solution.”

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Posted 1 month ago

Thank you for your feedback! We're pleased the process was seamless for you, from samples to delivery. Apologies for the issue with one item, glad we could resolve it quickly. Enjoy your new furniture!

Posted 1 month ago

“This was our third order and as usual it turned out good. From placing the order, the ship date update, and the timely del. The packing and the condition of chairs did not disappoint”

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Posted 1 month ago

Thank you, Joe! We truly appreciate having you as a loyal customer and are glad that the order process, updates, and timely delivery met your expectations. Enjoy your new chairs!

Posted 1 month ago

“Ordering chairs on line is difficult when you cannot see the quality first hand. I am very happy to say that the chairs I ordered from Superior are perfect!! They are extremely well built and are beautifully made.”

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Posted 1 month ago

Thank you, Nancy! We’re glad to hear the chairs exceeded your expectations. It’s wonderful to know their quality and craftsmanship met your standards. Your satisfaction means a lot to us!

Posted 1 month ago

“Timeline for delivery was delayed for no reason.”

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Posted 1 month ago

We apologize for the delay in your delivery. We work with several third-party freight contractors to ensure a broad delivery network, but this can sometimes lead to unforeseen delays beyond our control. While we strive to partner with reliable carriers, delivery timelines may occasionally be affected by factors on their end. Thank you for your understanding, and please feel free to reach out if you need further assistance.

Posted 1 month ago

“Great in communication, easy to work with. Really great chairs!”

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Posted 1 month ago

Thank you, Katie! We’re glad to hear that our communication and service made your experience smooth. It's wonderful to know you're pleased with our restaurant furniture!

Posted 1 month ago

“Well made, and timely delivery. Will order from them again.”

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Posted 1 month ago

Thank you, Kristian! We’re thrilled that you chose the Captain’s Mate bar stools for your pub. We wish you great success with your venture. If you need anything down the road, don't hesitate to reach out, we’re here to help! Cheers to your pub's future!

Posted 1 month ago

“I have no way of rating until the chairs arrive - they are sitting in another city waiting for a bigger load to bring to our rural town. The seat material color samples arrived as promised. The delivery method is unusual - tailgate only. I am 72 years old and not sure why the delivery man can't at least set the boxes on ground. Seems out of alignment with a good service. And the terms did not allow for damage during shipment to be taken care of by shipper??”

Helpful Report

Posted 1 month ago

Dear Hedi. Thank you for your review. You placed your order on 10/1 for custom bar stools - the order was promptly shipped on 10/16. The delivery method is not unusual - commercial furniture is shipped via commercial trucks and/or trailers, as explained in our shipping policy. We provide all of our customers an option to request a LIFT GATE which lowers the pallet from the truck to the ground. This option is explicitly listed as a choice for an extra charge. As you mentioned, you are located in a rural area and, thus, it takes time to arrange logistics to get to you for the last mile leg of your delivery. ESTES is a reputable delivery company which indicated on their portal that your delivery will be made around 10/30. We do hope you enjoy your furniture. Regards, Superior Seating Sales

Posted 1 month ago

“These chairs are seriously great. Priced under market and durable for commercial use.”

Helpful Report

Posted 1 month ago

Thank you, Christopher, for your feedback! We're glad you're enjoying the chairs and that you’ve found them to be both durable and well-priced for commercial use. Providing quality products that stand up to the demands of commercial settings at a great value is exactly what we aim for. If you ever need anything else, feel free to reach out!

Posted 1 month ago

Superior Seating is rated 4.5 based on 301 reviews