Superior Seating Reviews

Name: Superior Seating
Address: 721 Boulevard, Kenilworth, NJ 07033, Kenilworth, New Jersey
Rating: 4.54

4.5 Rating 292 Reviews

87 %

of reviewers recommend Superior Seating

4.5

Based on 292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Superior Seating:

Superior Seating specializes in commercial furniture for the hospitality industry. We offer a large variety of chairs, bar stools, booths, table tops and bases that can complement all types of décor, from casual eateries and rustic bistros to high-end steakhouses and elegant banquet halls. If you’d like to extend your patrons’ dining experience to the outdoors, you can create an inviting patio dining area with our large variety of high-quality outdoor furniture.

Superior Seating is backed by decades of experience in the commercial seating industry, bringing to our clients a powerful combination of expertise and industry connections. The materials and components that go into our products are hand-selected with a relentless focus on providing the best value to our customers. We carry an extensive curated collection of the finest commercial seating products in the industry for both indoor and outdoor environments. Each of our Superior Seating products is expertly assembled, upholstered, and shipped from our New Jersey factory.

Superior craftsmanship is evident in each and every piece we sell. Select products are backed by our lowest-price guarantee, and our customer service-oriented approach is second to none. From the materials we use to the freight partners we work with, we refuse to settle for anything less than the best. You can read about our order process here to learn more about how we provide you with the best shipping value. With tons of stock and dedicated craftsmen on hand, most products are shipped within 24-48 hours.

Visit Website

Phone:

8662132401

Email:

shawn@superiorseating.com

Location:

721 Boulevard, Kenilworth, NJ 07033,
Kenilworth
New Jersey
07033

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Superior Seating 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The base for our tabletop that we purchased from you worked perfectly. They are a beautiful finish and very strong.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to share your positive experience with us. We are delighted to hear that the base for your tabletop worked perfectly and that you are pleased with the beautiful finish and strength of the product. Your satisfaction is our priority, and we are thrilled that we could meet your expectations. If you need any further assistance or have any other furniture needs in the future, please don't hesitate to reach out. Thank you again for your kind words and for choosing Superior Seating.

Posted 5 months ago

“Awesome chairs for high-volume restaurant !”

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Posted 5 months ago

Thank you for your fantastic feedback! Our Steel Ladderback Restaurant Chair is indeed one of the best choices for high-traffic environments. Known for its durability and trusted performance, it remains one of the most reliable and robust options in our stock. Thank you again for choosing us

Posted 5 months ago

“The outdoor bar height chairs are very nice and were shipped very quickly. Just in time for Memorial Day Weekend. Superior Seating was a pleasure to do business with.”

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Posted 5 months ago

Thank you for your wonderful review! We're delighted to hear that you love the outdoor bar stools and that they arrived just in time. It was our pleasure to serve you. Enjoy your new seating and the festivities!

Posted 5 months ago

“Very happy with recent purchase and product”

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Posted 5 months ago

“Excelente atencion y buen servicio. Precios accesibles”

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Posted 5 months ago

“Very Helpful and professional staff! Quick and easy pick-up !! Will definitely use Superior Seating again !!!”

Helpful Report

Posted 5 months ago

Thank you so much for your kind words! We’re delighted to know you found our staff helpful and professional, and that your pick-up was quick and easy. We look forward to serving you again at Superior Seating! 🌟

Posted 5 months ago

“Table topswere as advertised and beautiful, price was fair and service was prompt and curtious.”

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Posted 5 months ago

Thank you Robert for your wonderful feedback! We're pleased to know that you found our walnut wood table tops beautiful and as advertised. It's great to hear that you appreciated our fair pricing and prompt, courteous service. We look forward to assisting you again!

Posted 5 months ago

“Excellent communication, fast production and shipping! Can't wait to see the space when finalized!”

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Posted 5 months ago

Hi Bettany, Thanks for the kind words! We're glad you appreciated the communication, production, and shipping. We are excited too to see your finalized space!

Posted 5 months ago

“Very sturdy and durable!”

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Posted 5 months ago

“quality product. packed up really well so everything showed up in perfect condition.”

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Posted 5 months ago

Thank you for your feedback, Courtney! We're pleased to hear the backless bar stools arrived in perfect condition and met your expectations. We hope they serve you well for many years to come. Enjoy your new seating!

Posted 5 months ago

“Great product at a fare price”

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Posted 5 months ago

“The salespeople were delightful and were promt in sending me fabric samples so I could make a decision. My manager accepted the delivery and she said that over the last 10 years of business, he was one of the rudest people she has encountered unfortunately.”

Helpful Report

Posted 6 months ago

Thank you for your feedback. It’s great to hear that our sales team met your expectations with their service and promptness. Regarding the delivery, we understand there may have been a misunderstanding, and we are looking into this to ensure we continue to improve. We appreciate your business and your understanding.

Posted 5 months ago

“The shipment of chairs arrived with 2 hours warning on Saturday night, 4/11/24, on a semi. No lift gate and nowhere to park the rig. No tracking # was ever sent and no choice but to accept the delivery. As a result we off loaded the chairs and put them in storage until we can properly unpack them, inspect them, and put them in the restaurant. Very disappointed in lack of communication from carrier and makes me question if I will order from you again. I received emails from Superior stating that a tracking # would be issued. The driver helped us unload the chairs and he saved the day.”

Helpful Report

Posted 6 months ago

Dear Barry Thank you for your review. We are sorry to hear that your experience was less than satisfactory. On May 2 we contacted you via phone to let you know our truck is getting ready to leave our NJ warehouse.. On May 8, you received an email from us saying that your order shipped via TQL – direct tractor trailer. Your freight rate per your quote and order was tailgate delivery and no Lift Gate was requested. Tractor trailers do not have Lift gates. The 30 bar stools were shrink wrapped in bundles of 2 (15 bundles) for ease of unloading. Normally, the dispatcher from TQL and or the driver would contact the customer to coordinate delivery time frame – We are sorry if that did not happen and the trailer just showed up on Saturday night. Hope you enjoy your product. Thank you Superior Seating Team

Posted 6 months ago

“Great light-weight chair--- has contemporary lines and will hold up too”

Helpful Report

Posted 6 months ago

Thank you for sharing your thoughts! It's great to hear that the chair's contemporary design and lightweight feel are to your liking. We designed it to be both stylish and durable, so we hope it meets your needs for a long time. Enjoy the new addition to your restaurant!

Posted 5 months ago

“The product was as described, very solid and good looking barstools. We will be ordering from Superior Seating again.”

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Posted 6 months ago

Thank you for sharing your thoughts! It's wonderful to hear that the barstools are exactly what you were looking for, both sturdy and stylish. We truly appreciate your trust in Superior Seating and look forward to your next order. Here's hoping these barstools contribute to many cheerful moments in your space!

Posted 5 months ago

“Great service and we love our table tops”

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Posted 6 months ago

Thanks for your review, John! We're thrilled to hear you're loving your new table tops and that you had a great experience with our service. We hope they bring a fresh look to your space for many years to come!

Posted 5 months ago

“I need more”

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Posted 6 months ago

“Had no problems from ordering to delivery”

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Posted 6 months ago

“Very very unprofessional service”

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Posted 6 months ago

Hello, Nestor We wanted to reach out and get a clarification on which part of our customer service was deemed "unprofessional". We take our customers' reviews seriously and would be happy to address your concerns.

Posted 6 months ago

“Nice looking chair. Great quality. Very happy with it. Thank you.”

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Posted 6 months ago

Superior Seating is rated 4.5 based on 292 reviews