Superior Seating Reviews

Name: Superior Seating
Address: 721 Boulevard, Kenilworth, NJ 07033, Kenilworth, New Jersey
Rating: 4.54

4.5 Rating 301 Reviews

87 %

of reviewers recommend Superior Seating

4.5

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Superior Seating:

Superior Seating specializes in commercial furniture for the hospitality industry. We offer a large variety of chairs, bar stools, booths, table tops and bases that can complement all types of décor, from casual eateries and rustic bistros to high-end steakhouses and elegant banquet halls. If you’d like to extend your patrons’ dining experience to the outdoors, you can create an inviting patio dining area with our large variety of high-quality outdoor furniture.

Superior Seating is backed by decades of experience in the commercial seating industry, bringing to our clients a powerful combination of expertise and industry connections. The materials and components that go into our products are hand-selected with a relentless focus on providing the best value to our customers. We carry an extensive curated collection of the finest commercial seating products in the industry for both indoor and outdoor environments. Each of our Superior Seating products is expertly assembled, upholstered, and shipped from our New Jersey factory.

Superior craftsmanship is evident in each and every piece we sell. Select products are backed by our lowest-price guarantee, and our customer service-oriented approach is second to none. From the materials we use to the freight partners we work with, we refuse to settle for anything less than the best. You can read about our order process here to learn more about how we provide you with the best shipping value. With tons of stock and dedicated craftsmen on hand, most products are shipped within 24-48 hours.

Visit Website

Phone:

8662132401

Email:

shawn@superiorseating.com

Location:

721 Boulevard, Kenilworth, NJ 07033,
Kenilworth
New Jersey
07033

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Superior Seating 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product at a fare price”

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Posted 6 months ago

“The salespeople were delightful and were promt in sending me fabric samples so I could make a decision. My manager accepted the delivery and she said that over the last 10 years of business, he was one of the rudest people she has encountered unfortunately.”

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Posted 6 months ago

Thank you for your feedback. It’s great to hear that our sales team met your expectations with their service and promptness. Regarding the delivery, we understand there may have been a misunderstanding, and we are looking into this to ensure we continue to improve. We appreciate your business and your understanding.

Posted 6 months ago

“The shipment of chairs arrived with 2 hours warning on Saturday night, 4/11/24, on a semi. No lift gate and nowhere to park the rig. No tracking # was ever sent and no choice but to accept the delivery. As a result we off loaded the chairs and put them in storage until we can properly unpack them, inspect them, and put them in the restaurant. Very disappointed in lack of communication from carrier and makes me question if I will order from you again. I received emails from Superior stating that a tracking # would be issued. The driver helped us unload the chairs and he saved the day.”

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Posted 6 months ago

Dear Barry Thank you for your review. We are sorry to hear that your experience was less than satisfactory. On May 2 we contacted you via phone to let you know our truck is getting ready to leave our NJ warehouse.. On May 8, you received an email from us saying that your order shipped via TQL – direct tractor trailer. Your freight rate per your quote and order was tailgate delivery and no Lift Gate was requested. Tractor trailers do not have Lift gates. The 30 bar stools were shrink wrapped in bundles of 2 (15 bundles) for ease of unloading. Normally, the dispatcher from TQL and or the driver would contact the customer to coordinate delivery time frame – We are sorry if that did not happen and the trailer just showed up on Saturday night. Hope you enjoy your product. Thank you Superior Seating Team

Posted 6 months ago

“Great light-weight chair--- has contemporary lines and will hold up too”

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Posted 6 months ago

Thank you for sharing your thoughts! It's great to hear that the chair's contemporary design and lightweight feel are to your liking. We designed it to be both stylish and durable, so we hope it meets your needs for a long time. Enjoy the new addition to your restaurant!

Posted 6 months ago

“The product was as described, very solid and good looking barstools. We will be ordering from Superior Seating again.”

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Posted 6 months ago

Thank you for sharing your thoughts! It's wonderful to hear that the barstools are exactly what you were looking for, both sturdy and stylish. We truly appreciate your trust in Superior Seating and look forward to your next order. Here's hoping these barstools contribute to many cheerful moments in your space!

Posted 6 months ago

“Great service and we love our table tops”

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Posted 7 months ago

Thanks for your review, John! We're thrilled to hear you're loving your new table tops and that you had a great experience with our service. We hope they bring a fresh look to your space for many years to come!

Posted 6 months ago

“I need more”

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Posted 7 months ago

“Had no problems from ordering to delivery”

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Posted 7 months ago

“Very very unprofessional service”

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Posted 7 months ago

Hello, Nestor We wanted to reach out and get a clarification on which part of our customer service was deemed "unprofessional". We take our customers' reviews seriously and would be happy to address your concerns.

Posted 7 months ago

“Nice looking chair. Great quality. Very happy with it. Thank you.”

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Posted 7 months ago

“Great service, fair pricing, good selection of products.”

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Posted 7 months ago

Thank you for your feedback! We're delighted to know that you appreciated our service, pricing, and the variety of products we offer. We aim to maintain high standards in all that we do, and it’s rewarding to hear when it makes a difference. Looking forward to your next visit!

Posted 7 months ago

“As a property manager, I appreciate the style, quality and pricing of the furniture as well as the ease of ordering. The chairs arrived on time and are exactly what we envisioned. The neighborhood is very pleased with the purchase!”

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Posted 7 months ago

Thank you for the great review! We're so glad the chairs arrived on time and fit perfectly with what you envisioned. It's awesome to hear that everyone in the neighborhood is happy with them. We appreciate you choosing us and hope to help you again soon!

Posted 7 months ago

“Great to work with!”

Superior Seating 5 star review on 30th April 2024

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Posted 7 months ago

Thank you for the review! It was great working with you. We wish your coffee shop continued success and look forward to supporting your business in the future!

Posted 7 months ago

“Candie is amazing!!!”

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Posted 7 months ago

“Always great service & products”

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Posted 7 months ago

“Marketing and staff are always there when I need them to get the products and chairs and tables that I need for my facilities thank you very much much”

Superior Seating 5 star review on 28th April 2024

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Posted 7 months ago

Thank you Louis for your kind review! We're glad to hear that our team has assisted you effectively with your needs for sleek rope chairs and tables. We strive to provide the best service and support, and it's great to know we're hitting the mark. Looking forward to continuing to serve you. Thank you for choosing us!

Posted 7 months ago

“This is not the first order we have done with Superior Seating. They have outstanding customer service and pricing is always one of the best quotes. The quality of their products is very high. We have done upholstered pieces and they are always outstanding. I highly recommend this company.”

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Posted 7 months ago

Thank you for your high recommendation and for trusting us with your restaurant seating needs. We look forward to continuing to serve you with the same dedication and quality you've come to expect. Thanks for being an invaluable part of our community!

Posted 7 months ago

“Great Service. Loved working with them!”

Superior Seating 5 star review on 26th April 2024

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Posted 7 months ago

Hi Brian! Thank you for your kind words! We're delighted you enjoyed working with us. It’s always our goal to provide great service, and we’re glad we could meet your expectations. Looking forward to assisting you again in the future!

Posted 7 months ago

“Very good company to deal with”

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Posted 7 months ago

“We were told the chairs would ship out (already weeks late) and they never did, told again they would ship then still another week went by until we finally received a tracking number and few days later they arrived. Paid for and ordered end of January, arrived April 15 ish..”

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Posted 7 months ago

Superior Seating is rated 4.5 based on 301 reviews