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Superloans Reviews

4.9 Rating 1,019 Reviews
98 %
of reviewers recommend Superloans
4.9
Based on 1,019 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
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Phone:

800 333 000

Email:

reviews@superloans.co.nz

Location:

PO Box 50316,
Porirua
Porirua
5240

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Anonymous
Anonymous  // 01/01/2019
Thanks
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Posted 7 years ago
No, thank you Aroha! We appreciate the 5 star review. Regards, Buck
Posted 5 years ago
Great service from the team in napier. Super helpful.
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Posted 7 years ago
And you are a great customer David. Thanks for the review. Regards, Buck
Posted 5 years ago
I have had an awesome experience and you are all so understanding
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Posted 7 years ago
Thanks fro the awesome review Peepi, Regards, Buck
Posted 5 years ago
Always really good service, great people. And very helpful. Could never fault them!
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Posted 7 years ago
Thanks Elizabeth. We appreciate your great review :) Regards, Buck
Posted 5 years ago
Best service ever fast! never had any problems with customer service always on point! Thank you Superloans! :)
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Posted 7 years ago
Yay! Thanks so much Theresa :) Regards, Buck
Posted 5 years ago
First time I applied I was accepted.no problem when I wanted to get another one I rang in first to check if I could and the answer was yes you can when I went in I was declined even though I had rung in 30 minutes before so I wouldn't waste my time and gas going in I missed a direct debit payment but the same day I paid by debit card and yet fees were still added I had a terrible experience when I came in I felt embarrassed and degraded even though like I said the persons I spoke to said I can get a loan never felt so low ever.thanks for nothing
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Posted 7 years ago
Hi Lester, I am sorry you feel that way. Due to our responsible lending criteria, we wont approve another loan, over the phone. I have looked at your account. There were no fees for your first default. There was a $6 fee for your second, which you were unable to pay in full. As this was your first loan it would have been irresponsible of us to approve another, unless your situation had changed. Regards, Buck
Posted 5 years ago
I recommend Superloans to everyone out there,great service and really welcoming friendly employees who work there especially at the Lower Hutt branch hence why I've given 5 stars yay Superloans.
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Posted 7 years ago
Yay! Thanks so much, for the awesome review :) Regards, Buck
Posted 5 years ago
I've been dealing with *Superloans* for a couple years,and even though I built up my credit score to well over over 600, I still find it easier and less hassle to use their services than the banks.They've been good to me, and am very happy with their services.
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Posted 7 years ago
Thanks so much for the great review Janie. Regards, Buck
Posted 5 years ago
Really good service
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Posted 7 years ago
Thanks for our really good review Caleb :) Regards, Buck
Posted 5 years ago
Amazing service
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Posted 7 years ago
Thanks for the amazing review Victoria :) Regards, Buck
Posted 5 years ago
Superloans my experience there was awesome friendly service every detail was explained to me
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Posted 7 years ago
Thanks for your review Glen ;) Regards, Buck
Posted 5 years ago
Customer service was on point. Friendly an do there job perfectly.
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Posted 7 years ago
Thanks for the 5 star review Jamie :) Regards, Buck
Posted 5 years ago
Very gd customer service. Everything was explained very well. The only gripe really was there was a bit of a wait. But it was a very busy day and the staff as I perceived were doing everything in their power to get the job done asap. All in all very happy and I've actually recommended friends and family to use your service. Thanks heaps I really appreciate the help. :)
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Posted 7 years ago
Hey Layton. Thanks for your review. We appreciate it. Regards, Buck
Posted 5 years ago
:thumbsup:
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Posted 7 years ago
And a big thumbs up to you too, Larissa. Thanks for your review. Regards Buck :)
Posted 5 years ago
Excellent service Always there to helpLife savers
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Posted 7 years ago
Thanks Sharon, we appreciate your review. Let me know if we can do anything to get that extra star :) Regards paul@superloans.co.nz
Posted 5 years ago
Great place, great atmosphere, great staff. Always helpful and always have lovely welcoming smiles :blush: keep up the great customer service :thumbsup:
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Posted 7 years ago
And you're a great customer Serina. Thanks for your kind review. Regards, Buck
Posted 5 years ago
I have always found the team at Superloans very good to deal with and ready willing and able to help as required. They are transparent in all dealings and there is no surprises.
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Posted 7 years ago
Hi Paul, thanks for the 5 star review :) We appreciate it. Regards, Buck
Posted 5 years ago
I found superloans really good as the were nice and polite. Very clear with the terms an conditions when getting a loan. I would recommend.
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Posted 7 years ago
Thanks for your review Keri. Let me know if there is anything we can do, to get that extra star. Regards, Buck
Posted 5 years ago
Great service from the Lower Hutt Team
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Posted 7 years ago
And a great review from you. Thanks Jade :) Regards, Buck
Posted 5 years ago
Very friendly staff, and easy pay back terms. Takes the stress out of the process...
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Posted 7 years ago
Thanks for the 5 star review April. We appreciate it. Regards, Buck
Posted 5 years ago
Superloans is rated 4.9 based on 1,019 reviews