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Swale Heating Reviews

1.6 Rating 163 Reviews
B-
Happiness Grade
B-

Customer Service - Average

66.67%
Industry Average
Helpful and knowledgeable service engineer who listened to any questions I asked and answered them well.
posted 2 months ago - Fenella Cardwell
Dear Swale, Faisal was amazing (the gentleman who came to run the annual safety check). It was 30°c outside and he was still smiling. Excellent service all the way round - communication on the day and the exemplary job in adverse conditions! Thank you very much,
posted 4 months ago - JBH
we have had ongoing issues with the radiators and boiler and had several engineers sent that were not very helpful. However, we had an amazing experience with Mr Shekkar, he is very polite and knows what he is doing. he managed to solve our ongoing issues quickly and I am so pleased with his service.
posted 5 months ago - Anshur
Just wanted to say thank you to the lovely engineer who came today to fix my problem....then came back to help again...very lovely man above and beyond...I really appreciate good people and good service...there's not much about anymore
posted 8 months ago - Alison Brooks
Faisal Haroon visited me twice to solve the many issues with my boiler. If Faisal is who comes to help you when you are cold, you are blessed. His knowledge is deep, and his manner kind and understanding. He went beyond to even fix and bleed the radiators and now my old boiler is fixed and serving me well, and I can have the hot bath I have been longing for. All the stars for the service.
posted 1 year ago - Carey
I emailed Swale Heating in the morning letting them know I had a problem with the boiler and within an hour received a phone call to book an engineer that afternoon. He turned up promptly was very friendly and informative and fixed the boiler within half an hour. Fantastic service as always from everyone at Swale Heating
posted 4 years ago - Kathryn Prentice
I have had very varying experiences with Swale Heating some very negative indeed. However I have had a good response recently when the boiler broke down and also today when I had the annual service done. The engineer was pleasant and as far as I could tell did the job competently.
posted 5 years ago - Anonymous
Happy at this years annual service engineer very knowlegable and efficient
posted 5 years ago - David Hill
good service . nice chap to deal with
posted 5 years ago - alan