Sweet Flour Bake Shop Reviews

Name: Sweet Flour Bake Shop
Rating: 4.78

4.8 Rating 523 Reviews

94 %

of reviewers recommend Sweet Flour Bake Shop

About Sweet Flour Bake Shop:

Enjoy the best baked goods in Toronto and across Canada at your home, office, or special event. From fresh baked cookies and bars, to decadent cupcakes, cookie cakes and delicious party favours, we have the perfect gift for any occasion. We offer same day cookie delivery within Toronto and express delivery across Canada.

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Sweet Flour Bake Shop 5 star review on 12th May 2024

Simoneaque A Williams

Sweet Flour Bake Shop 5 star review on 10th March 2023

Cathy Ocampo

Anonymous

Anonymous // 01/01/2019

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“The recipients of the package were enthusiastic about the packaging and the delicious cookies. They did mention that a couple were broken but that gave them the chance to eat them first!”

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Posted 1 year ago

We're glad to hear they loved the cookies, but we're sorry that a couple of them were broken. We package them with as much care as possible, both inside the gift box and the box they get shipped in, but sometimes breakage does happen. We're happy they saw it as an opportunity to know which cookies to eat first ;) Thanks for taking the time to share!

Posted 1 year ago

“Great service, lovely charitbalebusi was.”

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Posted 1 year ago

Excellent, we're glad you enjoyed the sweet gift!

Posted 1 year ago

“Very reliable delivery service and my family & friends were excited when their Christmas treats arrived …everyone really enjoyed them last year & this year too!”

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Posted 1 year ago

We're happy to hear that you're a repeat customer! Glad that your family and friends enjoyed the treats - we love making people smile when they get their Christmas treats. Thanks for taking the time to share!

Posted 1 year ago

“Excellent service and the baked goods were divine according to my family. Definitely will be my first choice for family goodies!”

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Posted 1 year ago

Divine - we love that word!! So glad your family enjoyed the cookies and we love the pic! Thanks so much for sharing.

Posted 1 year ago

“Excellent customer service. FedEx messed up the delivery location and Sweet Flour Bakery offered to resend the order without hesitation. They were great to work with and the cookies look amazing. I purchased the fully loaded mixer and my nieces and nephew cobbled them up!”

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Posted 1 year ago

We're sorry to hear that there was an issue with the FedEx delivery but we're glad the issue was fixed and that your nieces and nephew were able to enjoy the Fully Loaded cookies! Thanks so much for sharing.

Posted 1 year ago

“Always amazing - and the people I give them too just love them. Pat Kendall”

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Posted 1 year ago

Amazing! We love that your friends and family enjoyed their gifts. Thanks for taking the time to leave us a review!

Posted 1 year ago

“Great cookies & great customer service! Sent cookies to my uncle ordering from UK to be sent to Nova Scotia. Delicious and fresh!”

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Posted 1 year ago

We're so thrilled to hear that! We love knowing that people from Nova Scotia are enjoying our cookies as well! Thanks for taking the time to leave us a review.

Posted 1 year ago

“I have used Sweetflour several times now and they never disappoint. Everything is fresh, looks beautiful and best of all tastes fantastic. You want to be sure of the quality when you send a gift and with Sweetflour I always know my gift will be perfect!”

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Posted 1 year ago

We agree that best of all is that you think it tastes fantastic! We're happy to hear you're a long time loyal customer and we love being your go-to for gifts. Thanks so much for taking the time to leave a review.

Posted 1 year ago

“Beautiful and delicious cookie, prompt delivery!”

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Posted 1 year ago

The cookie cake looks so cute - nice colour choice! We hope Jarrod enjoyed his birthday treat. Thanks so much for taking the time to leave us a review.

Posted 1 year ago

“The online ordering was so easy to navigate. Prices are reasonable. Delivery was on time. Receiver of the gift was impressed with the quality.”

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Posted 1 year ago

We're so glad to hear you had a good experience with us! We love that the receiver enjoyed their gift. Thank you for taking the time to share.

Posted 1 year ago

“Always find something yummy for special occasion gifts. The recipients are delighted.”

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Posted 1 year ago

We are happy to be your go-to for special occasions! Glad that your friends enjoy the gifts. Thanks for taking the time to leave us a review.

Posted 1 year ago

“We used to shop at your store when it was on Bloor Street West. Glad we found you again!!!! Your cookies are the best!!!!”

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Posted 1 year ago

Ooh, we love hearing from customers from our Bloor West Village Days! We miss knowing our customers face-to-face. We're glad you found us again and that you still enjoy the cookies!

Posted 1 year ago

“The happy birthday cookie was a hit!!”

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Posted 1 year ago

That's great to hear! We love being a part of special occasions. Thanks for taking the time to share.

Posted 1 year ago

“I wasn’t expecting the cupcakes to be frozen before shipped and felt that they didn’t taste as fresh as I was expecting.”

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Posted 1 year ago

We're so sorry to hear your order wasn't delivered as expected. Our cupcakes are baked fresh and then frozen so that during delivery, the icing stays intact. Freezing them also helps to keep the freshness locked in. With each order, we include care instructions that state they are shipped frozen and need time to come to room temperature before serving. However, we can understand it may not have been what you were expecting and we apologize for that. Thank you for taking the time to leave a review.

Posted 1 year ago

“The cookies are delicious. Although a bit pricey, but totally worth it. I have to take away a star as the delivery was unsatisfactory. The cookies were delivered 2 days after the scheduled date. I have to call to talk to someone to get this resolved. The first person I talked to was not great. The second one was really helpful.”

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Posted 1 year ago

We're happy you loved the cookies! We're sorry to hear there was an issue with delivery but glad that our team was able to resolve it for you. Thank you for taking the time to leave a review.

Posted 1 year ago

“We ordered these cookies as a corporate gift for our designer and contractors. The website was easy to navigate and customer service was superb. When the boxes arrived, we were overwhelmed at how beautiful they were - like Birk's boxes for cookies. There were a lot of oohs and aahs when they were presented as our gifts. We will definitely order again.”

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Posted 1 year ago

“Very pleased with everything except the brownies, they were stale and very hard on top. I will be making more purchases, except for brownies :-)”

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Posted 1 year ago

We're glad you enjoyed the gift, but are sorry to hear you didn't enjoy the brownies! A member of our team will reach out to you to discuss what we can do for you. Thank you for your feedback!

Posted 1 year ago

“The squares and cookies were delicious - thank you for delivering on time ! Everyone was thrilled !”

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Posted 1 year ago

“I really enjoy these cookies. I have bought them as gifts and everyone raves about them.”

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Posted 1 year ago

We're so happy to hear your friends & family enjoy our gifts! Time to treat yourself ;) Thanks for taking the time to share with us.

Posted 1 year ago

“I love everything you do! Such a yummy and pretty gift to send something from you!”

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Posted 1 year ago

Awwww, we're blushing!! So glad you like our products and we hope you'll order from us in the future. Thanks for taking the time to leave a review!

Posted 1 year ago

Sweet Flour Bake Shop is rated 4.8 based on 523 reviews